Artificial intelligence in government: Concepts, standards, and a unified framework

Recent advances in artificial intelligence (AI), especially in generative language modelling, hold the promise of transforming government. Given the advanced capabilities of new AI systems, it is critical that these are embedded using standard operational procedures, clear epistemic criteria, and behave in alignment with the normative expectations of society. Scholars in multiple domains have subsequently begun to conceptualize the different forms that AI applications may take, highlighting both their potential benefits and pitfalls. However, the literature remains fragmented, with researchers in social science disciplines like public administration and political science, and the fast-moving fields of AI, ML, and robotics, all developing concepts in relative isolation. Although there are calls to formalize the emerging study of AI in government, a balanced account that captures the full depth of theoretical perspectives needed to understand the consequences of embedding AI into a public sector context is lacking. Here, we unify efforts across social and technical disciplines by first conducting an integrative literature review to identify and cluster 69 key terms that frequently co-occur in the multidisciplinary study of AI. We then build on the results of this bibliometric analysis to propose three new multifaceted concepts for understanding and analysing AI-based systems for government (AI-GOV) in a more unified way: (1) operational fitness, (2) epistemic alignment, and (3) normative divergence. Finally, we put these concepts to work by using them as dimensions in a conceptual typology of AI-GOV and connecting each with emerging AI technical measurement standards to encourage operationalization, foster cross-disciplinary dialogue, and stimulate debate among those aiming to rethink government with AI.Comment: 35 pages with references and appendix, 3 tables, 2 figure

Uncovering the Complexities of Intellectual Property Management in the era of AI: Insights from a Bibliometric Analysis

Intellectual property (IP) management has posed continuous problems in the digital world, so understanding its associated concepts and the particularities they present is crucial. Within artificial intelligence (AI), machine learning (ML) and natural language processing (NLP) have enabled the intelligent processing and analysis of large volumes of data, making them widely used tools. In order to help fill the research gap that exists due to the novelty of the concepts, a bibliometric analysis is proposed of 404 scientific documents linked to AI, ML, NLP and IP, extracted from the Web of Science (WoS) core collection repository. The results demonstrate a current trend in research on the management of IP, related to digital tools and highlight the issues that arise from the management of IP stemming from their use. This research also identifies how these tools have been used to facilitate the management and identification of IP. In this sense, this study brings originality to the field of intellectual property management by examining previous studies and proposing new avenues for future research, thus broadening the current understanding of the subject. Entrepreneurs and business leaders can benefit from this study as it uncovers the complexities of IP management and thus enhances understanding of the opportunities and challenges in the AI er

Human Resource Management and Artificial Intelligence: A Bibliometric Exploration

The concept of artificial intelligence, a driving force behind human resource management, has recently gained popularity in the academic community. This study explores the intellectual structure of this field using the Scopus database in the subject area of business, management and accounting. Bibliographic analysis, a recent and rigorous method for delving into scientific data, is used in this investigation. The approach used is a structured and transparent process divided into four steps: (1) search criteria; (2) selection of database and documents; (3) selection of software and data pre-processing; and (4) analysis of findings. We employ bibliometric mapping to observe their numerous linkages and performance evaluation to learn about their structure. A total of 67 articles were collected from the Scopus database between 2015 and 2022 using certain keywords (artificial intelligence, expert systems, big data analytics, and human resource management) and some specific filters (subject–business, management and accounting; language-English; document–article, review articles and source-journals). Ten research clusters were identified: Cluster 1: multi-agent system; Cluster 2: decision support system; Cluster 3: internet of things; Cluster 4: active learning; Cluster 5: decision tree; Cluster 6: optimisation; Cluster 7: software design; Cluster 8: data mining; Cluster 9: cloud computing; Cluster 10: human-robot interaction. The findings could be helpful for researchers and practitioners in the HRM field to extend their knowledge and understanding of AI and HRM research. This study can provide notable guidance and future directions for quite a few firms in expanding the use of AI in HRM. Keywords: Artificial intelligence, human resource management, bibliometric analysi

Artificial Intelligence and Supply Chain Management: A literature review

openIl presente elaborato si propone di analizzare l’affascinante ed intricata intersezione dei due campi dell’intelligenza artificiale (IA) e della supply chain (SC), in modo da esplorarne il potenziale impatto e chiarire come le organizzazioni possono sfruttare queste tecnologie. Gli ultimi progressi e le recenti rivoluzioni hanno infatti reso evidente le capacità ed i potenziali benefici di tali strumenti, sottolineandone l’indispensabile integrazione all’interno delle aziende che vogliono aumentare l’efficienza operativa ed ottenere un vantaggio competitivo. Questo fenomeno è particolarmente enfatizzato dalla crescente complessità nel gestire catene di fornitura in un ambiente commerciale sempre più competitivo, come dimostrato anche dalla recente pandemia di Covid-19. L’IA e le altre tecnologie emergenti possono dunque creare una simbiosi ottimale per il contesto odierno, portando numerosi benefici sia in termini di costo, produttività ed efficienza. Nonostante il crescente interesse per l’argomento e la graduale implementazione di questi strumenti innovativi all’interno delle aziende, permane una carenza di ricerca fatta su questo fronte. Questo studio ha dunque l’obbiettivo di colmare alcune lacune esistenti nelle pubblicazioni disponibili ad oggi, esaminando 518 articoli di ricerca pubblicati tra il 1999 ed il 2023 dal database di Scopus. Il lavoro è strutturato come segue: Nel primo capitolo introduttivo vengono presentati i due concetti chiave dell’Intelligenza Artificiale e del Supply Chain Management. Nel secondo capitolo viene fornita una panoramica sull’importanza dell’intersezione di queste due aree e del come la letteratura corrente ha affrontato questo argomento. Il terzo capitolo è dedicato alla metodologia e spiega come è stato costruito il database di articoli e come è stato visualizzato ed analizzato tramite l’utilizzo del software VOSviewer e dell’analisi bibliometrica. Nel quarto capitolo vengono presentati i risultati della ricerca tramite l’analisi delle tre mappe create con l’apposito software. L’ultimo capitolo riporta le principali conclusioni derivabili da questo elaborato, rimarcando l’importanza dell’argomento trattato e sottolineando le limitazioni del presente studio, nonché le possibili direzioni per i ricercatori futuri.This thesis aims to analyse the fascinating and intricate intersection of the two fields of artificial intelligence (AI) and supply chain (SC), in order to explore their potential impact and clarify how organizations can leverage these technologies. Recent advancements and revolutions have indeed highlighted the capabilities and potential benefits of such tools, underscoring their essential integration within companies seeking to enhance operational efficiency and gain a competitive advantage. This phenomenon is particularly emphasized by the growing complexity of managing supply chains in an increasingly competitive business environment, as demonstrated by the recent Covid-19 pandemic. AI and other emerging technologies can thus create an optimal symbiosis for the nowadays context, yielding numerous benefits in terms of cost, productivity, and efficiency. Despite the growing interest in the topic and the gradual implementation of these innovative tools within companies, there remains a research gap in this area. Therefore, this study aims to fill some of the existing voids in the available literature, examining 518 research articles published between 1999 and 2023 from the Scopus database. The work is structured as follows: The first introductory chapter presents the two key concepts of Artificial Intelligence and Supply Chain Management. The second chapter provides an overview of the importance of these two areas and how the current literature has addressed this topic. The third chapter is dedicated to the methodology and explains how the database of articles was constructed and how it was visualized and analysed using the VOSviewer software and bibliometric analysis. The fourth chapter presents the research results through the analysis of the three maps created with the software. The final chapter outlines the main conclusions drawn from this paper, emphasizing the significance of the treated topic and highlighting the limitations of the present study, as well as suggesting potential directions for future researchers

Human-Intelligence and Machine-Intelligence Decision Governance Formal Ontology

Since the beginning of the human race, decision making and rational thinking played a pivotal role for mankind to either exist and succeed or fail and become extinct. Self-awareness, cognitive thinking, creativity, and emotional magnitude allowed us to advance civilization and to take further steps toward achieving previously unreachable goals. From the invention of wheels to rockets and telegraph to satellite, all technological ventures went through many upgrades and updates. Recently, increasing computer CPU power and memory capacity contributed to smarter and faster computing appliances that, in turn, have accelerated the integration into and use of artificial intelligence (AI) in organizational processes and everyday life. Artificial intelligence can now be found in a wide range of organizational systems including healthcare and medical diagnosis, automated stock trading, robotic production, telecommunications, space explorations, and homeland security. Self-driving cars and drones are just the latest extensions of AI. This thrust of AI into organizations and daily life rests on the AI community’s unstated assumption of its ability to completely replicate human learning and intelligence in AI. Unfortunately, even today the AI community is not close to completely coding and emulating human intelligence into machines. Despite the revolution of digital and technology in the applications level, there has been little to no research in addressing the question of decision making governance in human-intelligent and machine-intelligent (HI-MI) systems. There also exists no foundational, core reference, or domain ontologies for HI-MI decision governance systems. Further, in absence of an expert reference base or body of knowledge (BoK) integrated with an ontological framework, decision makers must rely on best practices or standards that differ from organization to organization and government to government, contributing to systems failure in complex mission critical situations. It is still debatable whether and when human or machine decision capacity should govern or when a joint human-intelligence and machine-intelligence (HI-MI) decision capacity is required in any given decision situation. To address this deficiency, this research establishes a formal, top level foundational ontology of HI-MI decision governance in parallel with a grounded theory based body of knowledge which forms the theoretical foundation of a systemic HI-MI decision governance framework

Data Science: A Study from the Scientometric, Curricular, and Altmetric Perspectives

This research explores the emerging field of data science from the scientometric, curricular, and altmetric perspectives and addresses the following six research questions: 1. What are the scientometric features of the data science field? 2. What are the contributing fields to the establishment of data science? 3. What are the major research areas of the data science discipline? 4. What are the salient topics taught in the data science curriculum? 5. What topics appear in the Twitter-sphere regarding data science? 6. What can be learned about data science from the scientometric, curricular, and altmetric analyses of the data collected? Using bibliometric data from the Scopus database for 1983 – 2021, the current study addresses the first three research questions. The fourth research question is answered with curricular data collected from U.S. educational institutions that offer data science programs. Altmetric data was gathered from Twitter for over 20 days to answer the fifth research question. All three sets of data are analyzed quantitatively and qualitatively. The scientometric portion of this study revealed a growing field, expanding beyond the borders of the United States and the United Kingdom into a more global undertaking. Computer Science and Statistics are foundational contributing fields with a host of additional fields contributing data sets for new data scientists to act, including, for example, the Biomedical and Information Science fields. When it comes to the question of salient topics across all three aspects of this research, it was revealed that a large degree of coherence between the three resulted in highlighting thirteen core topics of data science. However, it can be noted that Artificial Intelligence stood out among all the other groups with leading topics such as Machine Learning, Neural Networks, and Natural Language Processing. The findings of this study not only identify the major parameters of the data science field (e.g., leading researchers, the composition of the discipline) but also reveal its underlying intellectual structure and research fronts. They can help researchers to ascertain emerging topics and research fronts in the field. Educational programs in data science can learn from this study about how to update their curriculums and better prepare students for the rapidly growing field. Practitioners and other stakeholders of data science can also benefit from the present research to stay tuned and current in the field. Furthermore, the triple-pronged approach of this research provides a panoramic view of the data science field that no prior study has ever examined and will have a lasting impact on related investigations of an emerging discipline

Digitalization in food supply chains: A bibliometric review and key-route main path analysis

Technological advances such as blockchain, artificial intelligence, big data, social media, and geographic information systems represent a building block of the digital transformation that supports the resilience of the food supply chain (FSC) and increases its efficiency. This paper reviews the literature surrounding digitalization in FSCs. A bibliometric and key-route main path analysis was carried out to objectively and analytically uncover the knowledge development in digitalization within the context of sustainable FSCs. The research began with the selection of 2140 articles published over nearly five decades. Then, the articles were examined according to several bibliometric metrics such as year of publication, countries, institutions, sources, authors, and keywords frequency. A keyword co-occurrence network was generated to cluster the relevant literature. Findings of the review and bibliometric analysis indicate that research at the intersection of technology and the FSC has gained substantial interest from scholars. On the basis of keyword co-occurrence network, the literature is focused on the role of information communication technology for agriculture and food security, food waste and circular economy, and the merge of the Internet of Things and blockchain in the FSC. The analysis of the key-route main path uncovers three critical periods marking the development of technology-enabled FSCs. The study offers scholars a better understanding of digitalization within the agri-food industry and the current knowledge gaps for future research. Practitioners may find the review useful to remain ahead of the latest discussions of technologyenabled FSCs. To the authors’ best knowledge, the current study is one of the few endeavors to explore technology-enabled FSCs using a comprehensive sample of journal articles published during the past five decades

Software Development with Scrum: A Bibliometric Analysis and Profile

Introduction of the Scrum approach into software engineering has changed the way software is being developed. The Scrum approach emphasizes the active end-user involvement, embracing of change, and /iterative delivery of products. Our study showed that Scrum has different variants or is used in combination with different methods. Some tools not normally used in the conventional software approaches, like gamification, content analysis and grounded theory are also employed. However, Scrum like other software development approach focuses on improvement of software process, software quality, business value, performance, usability and efficiency and at the same time to reduce cost, risk and uncertainty. Contrary to some conventional approaches it also strives to boost soft factors like agility, trust, motivation, responsibility and transparency. The bibliometric synthetic scoping study revealed seven main research themes concerned with the Scrum research

A Bibliometric Study on Learning Analytics

Learning analytics tools and techniques are continually developed and published in scholarly discourse. This study aims at examining the intellectual structure of the Learning Analytics domain by collecting and analyzing empirical articles on Learning Analytics for the period of 2004-2018. First, bibliometric analysis and citation analyses of 2730 documents from Scopus identified the top authors, key research affiliations, leading publication sources (journals and conferences), and research themes of the learning analytics domain. Second, Domain Analysis (DA) techniques were used to investigate the intellectual structures of learning analytics research, publication, organization, and communication (Hjørland & Bourdieu 2014). The software of VOSviewer is used to analyze the relationship by publication: historical and institutional; author and institutional relationships and the dissemination of Learning Analytics knowledge. The results of this study showed that Learning Analytics had captured the attention of the global community. The United States, Spain, and the United Kingdom are among the leading countries contributing to the dissemination of learning analytics knowledge. The leading publication sources are ACM International Conference Proceeding Series, and Lecture Notes in Computer Science. The intellectual structures of the learning analytics domain are presented in this study the LA research taxonomy can be re-used by teachers, administrators, and other stakeholders to support the teaching and learning environments in a higher education institution