Modeling the Impact of Operator Trust on Performance in Multiple Robot Control,

We developed a system dynamics model to simulate the impact of operator trust on performance in multiple robot control. Analysis of a simulated urban search and rescue experiment showed that operators decided to manually control the robots when they lost trust in the autonomous planner that was directing the robots. Operators who rarely used manual control performed the worst. However, the operators who most frequently used manual control reported higher workload and did not perform any better than operators with moderate manual control usage. Based on these findings, we implemented a model where trust and performance form a feedback loop, in which operators perceive the performance of the system, calibrate their trust, and adjust their control of the robots. A second feedback loop incorporates the impact of trust on cognitive workload and system performance. The model was able to replicate the quantitative performance of three groups of operators within 2.3%. This model could help us gain a greater understanding of how operators build and lose trust in automation and the impact of those changes in trust on performance and workload, which is crucial to the development of future systems involving humanautomation collaboration.This research is sponsored by the Office of Naval Research and the Air Force Office of Scientific Research

Modeling the Impact of Operator Trust on Performance in Multiple Robot Control

We developed a system dynamics model to simulate the impact of operator trust on performance in multiple robot control. Analysis of a simulated urban search and rescue experiment showed that operators decided to manually control the robots when they lost trust in the autonomous planner that was directing the robots. Operators who rarely used manual control performed the worst. However, the operators who most frequently used manual control reported higher workload and did not perform any better than operators with moderate manual control usage. Based on these findings, we implemented a model where trust and performance form a feedback loop, in which operators perceive the performance of the system, calibrate their trust, and adjust their control of the robots. A second feedback loop incorporates the impact of trust on cognitive workload and system performance. The model was able to replicate the quantitative performance of three groups of operators within 2.3%. This model could help us gain a greater understanding of how operators build and lose trust in automation and the impact of those changes in trust on performance and workload, which is crucial to the development of future systems involving human-automation collaboration

A Realistic Simulation for Swarm UAVs and Performance Metrics for Operator User Interfaces

Robots have been utilized to support disaster mitigation missions through exploration of areas that are either unreachable or hazardous for human rescuers [1]. The great potential for robotics in disaster mitigation has been recognized by the research community and during the last decade, a lot of research has been focused on developing robotic systems for this purpose. In this thesis, we present a description of the usage and classification of UAVs and performance metrics that affect controlling of UAVs. We also present new contributions to the UAV simulator developed by ECSL and RRL: the integration of flight dynamics of Hummingbird quadcopter, and distance optimization using a Genetic algorithm

Space Station Human Factors Research Review. Volume 1: EVA Research and Development

An overview is presented of extravehicular activity (EVA) research and development activities at Ames. The majority of the program was devoted to presentations by the three contractors working in parallel on the EVA System Phase A Study, focusing on Implications for Man-Systems Design. Overhead visuals are included for a mission results summary, space station EVA requirements and interface accommodations summary, human productivity study cross-task coordination, and advanced EVAS Phase A study implications for man-systems design. Articles are also included on subsea approach to work systems development and advanced EVA system design requirements

Next generation mine countermeasures for the very shallow water zone in support of amphibious operations

This report describes system engineering efforts exploring next generation mine countermeasure (MCM) systems to satisfy high priority capability gaps in the Very Shallow Water (VSW) zone in support of amphibious operations. A thorough exploration of the problem space was conducted, including stakeholder analysis, MCM threat analysis, and current and future MCM capability research. Solution-neutral requirements and functions were developed for a bounded next generation system. Several alternative architecture solutions were developed that included a critical evaluation that compared performance and cost. The resulting MCM system effectively removes the man from the minefield through employment of autonomous capability, reduces operator burden with sensor data fusion and processing, and provides a real-time communication for command and control (C2) support to reduce or eliminate post mission analysis.http://archive.org/details/nextgenerationmi109456968N

Human operator performance of remotely controlled tasks: Teleoperator research conducted at NASA's George C. Marshal Space Flight Center

The capabilities within the teleoperator laboratories to perform remote and teleoperated investigations for a wide variety of applications are described. Three major teleoperator issues are addressed: the human operator, the remote control and effecting subsystems, and the human/machine system performance results for specific teleoperated tasks

Trust, situation awareness and automation use: exploring the effect of visual information degradations on human perception and performance in human-telerobot

Today\u27s military and industry increasingly uses human-robot system to perform complex tasks, such as firefighting. Automated systems that support or even make important decisions require human operators to understand and trust automation in order to rely on it appropriately. This study used a real human-telerobot system performing a firefighting task in an unknown welding room to examine the effects of two different levels of automation associated with intermittent and permanent visual system degradation on human performance, trust in automation, mental workload and situation awareness. Twenty-four participants were divided into two groups based on the level of automation use. Each participant completed a series of three 30-minutes sessions in which he or she was required to explore the threat targets in an unknown hazard welding room. Results indicated a significant difference between low and high level of control in collision rate when permanent error occurred. And in low level automation group the type of error had a significant effect on the collision rate, while it had a significant effect on situation awareness dimensions in both groups. Generally, in the experiment high level of automation had better performance than low level of automation especially if it is more reliable, suggesting that subjects in the high level of automation group could rely on the automatic implementation to perform the task more effectively and more accurately

Study of Mobile Robot Operations Related to Lunar Exploration

Mobile robots extend the reach of exploration in environments unsuitable, or unreachable, by humans. Far-reaching environments, such as the south lunar pole, exhibit lighting conditions that are challenging for optical imagery required for mobile robot navigation. Terrain conditions also impact the operation of mobile robots; distinguishing terrain types prior to physical contact can improve hazard avoidance. This thesis presents the conclusions of a trade-off that uses the results from two studies related to operating mobile robots at the lunar south pole. The lunar south pole presents engineering design challenges for both tele-operation and lidar-based autonomous navigation in the context of a near-term, low-cost, short-duration lunar prospecting mission. The conclusion is that direct-drive tele-operation may result in improved science data return. The first study is on demonstrating lidar reflectance intensity, and near-infrared spectroscopy, can improve terrain classification over optical imagery alone. Two classification techniques, Naive Bayes and multi-class SVM, were compared for classification errors. Eight terrain types, including aggregate, loose sand and compacted sand, are classified using wavelet-transformed optical images, and statistical values of lidar reflectance intensity. The addition of lidar reflectance intensity was shown to reduce classification errors for both classifiers. Four types of aggregate material are classified using statistical values of spectral reflectance. The addition of spectral reflectance was shown to reduce classification errors for both classifiers. The second study is on human performance in tele-operating a mobile robot over time-delay and in lighting conditions analogous to the south lunar pole. Round-trip time delay between operator and mobile robot leads to an increase in time to turn the mobile robot around obstacles or corners as operators tend to implement a `wait and see\u27 approach. A study on completion time for a cornering task through varying corridor widths shows that time-delayed performance fits a previously established cornering law, and that varying lighting conditions did not adversely affect human performance. The results of the cornering law are interpreted to quantify the additional time required to negotiate a corner under differing conditions, and this increase in time can be interpreted to be predictive when operating a mobile robot through a driving circuit

A systematic review of the energy and climate impacts of teleworking

Information and communication technologies (ICTs) increasingly enable employees to work from home and other locations (‘teleworking’). This study explores the extent to which teleworking reduces the need to travel to work and the consequent impacts on economy-wide energy consumption. Methods/Design: The paper provides a systematic review of the current state of knowledge of the energy impacts of teleworking. This includes the energy savings from reduced commuter travel and the indirect impacts on energy consumption associated with changes in non-work travel and home energy consumption. The aim is to identify the conditions under which teleworking leads to a net reduction in economy-wide energy consumption, and the circumstances where benefits may be outweighed by unintended impacts. The paper synthesises the results of 39 empirical studies, identified through a comprehensive search of 9,000 published articles. Review results/Synthesis: Twenty six of the 39 studies suggest that teleworking reduces energy use, and only eight studies suggest that teleworking increases, or has a neutral impact on energy use. However, differences in the methodology, scope and assumptions of the different studies make it difficult to estimate ‘average’ energy savings. The main source of savings is the reduced distance travelled for commuting, potentially with an additional contribution from lower office energy consumption. However, the more rigorous studies that include a wider range of impacts (e.g. non-work travel or home energy use) generally find smaller savings. Discussion: Despite the generally positive verdict on teleworking as an energy-saving practice, there are numerous uncertainties and ambiguities about its actual or potential benefits. These relate to the extent to which teleworking may lead to unpredictable increases in non-work travel and home energy use that may outweigh the gains from reduced work travel. The available evidence suggests that economy-wide energy savings are typically modest, and in many circumstances could be negative or non-existent