A discussion of selected aspects of privacy, confidentiality, and anonymity in computerized conferencing

This paper presents a discussion of the potential uses of privacy, confidentiality and anonymity in computerized conferencing. Section I begins with definitions of the concepts, their aspects and allied terms; and briefly discusses their use in general communications and problem-solving activities. Section II explores their use in social research, particularly the survey method, a field that may yield useful analogues for computerized conferencing. Section III outlines the various functions of privacy, confidentiality and anonymity that have been proposed for their constructive use in computerized conferencing. Section IV reports various difficulties and compromises that have been encountered to date in striving to achieve true privacy, confidentiality or anonymity in computerized conferencing. Section V gives preliminary estimates of various ways of enhancing the concepts through computerized conferencing

Research options and imperatives in computerized conferencing

This is the report resulting from a computerized conferencing workshop held on the subject of potential research opportunities and requirements in the area of utilizing a computer to aid human communications. It was sponsored by the Division of Mathematical and Computer Sciences of the National Science Foundation (grant # MCS76-80514). The views expressed in this report are those of the authors, and do not necessarily reflect NSF views or policy. The workshop utilized the Electronic Information Exchange System (EIES) at the New Jersey Institute of Technology

Development and field testing of an electronic information exchange system : final report on the EIES development project

The Electronic Information Exchange System (EIES) is a particular design of a computerized conferencing system intended to allow both the facilitation of scientific and technical communications and experimentation and research into human information-communication processes. To meet the first objective EIES offers functional components of messaging, conferencing, notebooks and bulletins for its users. To meet the second objective EIES allows for the tailoring of interfaces by individuals and groups, and the incorporation of special processing and interconnect options to other computer and information systems. EIES is designed as a research tool or laboratory without walls in order to allow information scientists and those in related fields to observe, evaluate, experiment with and investigate the utilization of such systems by individuals and groups. During the test period EIES was utilized by about 200 individuals. Approximately 10,000 hours of usage occurred, 40,000 items of text were composed and over 123,000 items of text delivered. This comprised approximately 2 million lines of text communicated among the user population. The initial results demonstrate very different behavior patterns for individuals than exhibited by other types of interactive systems. By a process of induction from the various types of data collected during the pilot project, a number of conclusions were arrived at, stated in the form of a list of hypotheses for further testing. The results of this grant are: The development of an operational system Initial concepts on evaluation, utilization and experimentation with this type of system. Test usage and observation of usage over a one year period, comprising the single largest experiment with any computerized conferencing system to date. Numerous papers were published and professional presentations made

Communication Processes in the Design and Implementation of Models, Simulations and Simulation-Games: A Selective Review and Analysis, From the Vantage Point of Computerized Conferencing

Computerized conferencing is a new form of communication which permits a group of individuals, who could be separated in time as well as space, to engage in an interactive dialogue with each other through the convenience of their computer terminals. The software for a computerized conferencing system is designed to keep track of all messages communicated in the system, as well as insure that the various protocols for communication are observed by all. Our objectives in this report are to examine the communication processes found in the design and implementation of models, simulations and simulation-games, and to identify those areas where computerized conferencing, as a new form of communication, has the potential to impart a significant impact on the aforementioned disciplines. The theme which underlies this report is that computerized conferencing presents us with the capability to structure a communication process to satisfy a set of preformulated design objectives. In Part I, we introduce the reader to some basic terminology used to identify models, simulations and simulation-games. Part II attempts to enumerate the potential impacts computerized conferencing is expected to have on the model building process. A key component of this section is the author\u27s causal-loop model of the modeling process which seeks to capture the feedback relationships responsible for both the growth processes and limitations inherent in modeling, and the key role computerized conferencing is expected to play. Our attention next turns to the area of simulation-games. In Part III, we define a simulation-game as a gestalt communication process, and reiterate many of Richard Duke\u27s thoughts on the communication processes found in simulating-games. The next chapter examines the marriage of computerized conferencing and simulation-games, and identifies the numerous benefits to be achieved by this union. These benefits include not only logistic breakthroughs and the attainment of new degrees of verisimilitude to the object human interaction systems being modeled, but an opening up of the simulation-game as a research tool to gain theoretical insight into the sociological processes that take place in human interaction systems. In Part V, we present to the reader summaries of those major efforts relating to conferencing based simulation-games. These include the work of Lincoln Bloomfield and his associates at MIT (the CONEX simulation-games), the Polis system of R. Noel at the University of California at Santa Barbara, and the experiments conducted by the Institute for the Future with the CRISIS simulation-game. In Part VI, we explicity prescribe some methodologies by which a simulation-game designer can structure the communication processes found in simulation-games to satisfy certain design objectives. We refer to this as a constrained computerized conference (i.e., dynamic constraints are imposed on the communication process). A mathematical model is developed for the communication that takes place in the simulation-game. Design applications are then discussed as specific extensions of the mathematical model. The penultimate chapter presents a hypothetical language for describing the communication processes found in simulation-games and other group communication models. The language begins with the world view of SIMSCRIPT 11-5, acknowledged to be the most powerful discrete event simulation language, and builds in some powerful features designed to model and structure human communication processes. The language is illustrated with both a university fiscal crisis simulation-game and the SYNCON communication model. The final chapter synthesizes the ideas expressed in the preceding chapters by an analogy of models, simulations and simulation-games with the conceptual foundations of the scientific method, and sees computerized conferencing as a key aspect in making scientists out of systems scientists. It calls for a conferencing-based International Archives of models, simulations and simulation-games, both to aid in model scrutinization and confirmation as well as to provide a mutual pooling of resources from which users can draw as they please

Technology transfer: Transportation

The successful application of aerospace technology to problems related to highways and rail and rapid transit systems is described with emphasis on the use of corrosion resistant paints, fire retardant materials, and law enforcement. Possible areas for the use of spinoff from NASA technology by the California State Department of Corrections are identified. These include drug detection, security and warning systems, and the transportation and storage of food. A communication system for emergency services is also described

Studies of computer mediated communications systems : a synthesis of the findings

This report is an attempt to collect and synthesize current knowledge about computer-mediated communication systems. It focuses on computerized conferencing systems, for which most evaluational studies have been conducted, and also includes those electronic mail and office support systems for which evaluative information is available. It was made possible only through the participation of the many systems designers and evaluators listed below, who took the time to help to build a common conceptual framework and report their findings in terms of that common framework

An End User\u27s Model for Communications Technologies in The Twenty First Century

This paper presents an end user\u27s model for understanding the use of communications technology or media in the 21st century. The rapid advancement of communications technologies like Email, Group Decision Support System and Video Conferencing are not being taken advantage of today. A model is presented and then explained in terms of the existing technology. A review of the literamre is provided at each step of the way. A table summarizes the information reviewed

Entrepreneurs'' attitude towards the computer and its effect on e-business adoption

This paper presents research exploring further the concept that many SMEs do not adopt computer based technologies due to decision maker's negative attitudes towards computers generally. Importantly, by assessing the entrepreneur's belief structure, we provide quantitative evidence how SMEs, particularly micros, are affected. Earlier research that addresses technology acceptance model (TAM) suggests that TAM parameters are particularly influential factors of e-commerce adoption, as perceived by top managers of SMEs. The model we develop is tested using a sample of 655 enterprises. The information was gathered, via a telephone survey of UK SMEs, from decisions makers in the enterprise. Technically, the paper uses k-means cluster analysis to segment respondents using the TAM perceptions, ease of use, usefulness and enjoyment. Based on two determined segments we look at the differential rate of adoption of internet, and the potential adoption of new e-collaborative technologies like video conferencing and electronic whiteboards. The diffusion of internet for low IT utility (LIT) segments was considerably slower than in the high utility segment (HIT). Similarly, the anticipated adoption of e-collaboration technologies was much lower for LIT than HIT. Interestingly, we find that LIT is populated by more micro SMEs than HIT. The results we present are limited however as our sample is considerably underweight in micro SMEs, suggesting that the problem may be much larger in the economy than our model predicts. For policy makers, this research confirms the value of knowledge transfer programs to SMEs in the form of technology support. Our research shows that organisations which have dedicated IT support will tend to be more advanced technologically than those that do not. The implication for entrepreneurs is if they can be persuaded that a technological route is beneficial to them, and that suitable support can be provided via KT, then operational efficiency gains could be made. This paper contributes to knowle