Digitalization of the Banking Industry: A Multiple Stakeholder Analysis on Strategic Alignment

Today, enterprises from many industries experience that moving towards a digital business is a major challenge. The banking industry is heavily affected by the digital transformation as customers’ expectations drive the need for adapting strategies, processes and IT. So far, studies on the digitalization in the banking industry have either focused on the strategic level, the customer perspective or the internal perspective. In our study, we integrate the findings of previous studies for each perspective by employing a multiple-stakeholder analysis. The results show that the internal processes and IT systems are not yet ready for meeting the demands of the strategic and customer perspective. The banks’ digital strategy is often well-aligned with the customer needs but both are weakly aligned with the internal organization and IT. Especially the low integration of IT and the low degree of process automation are identified as inhibiting factors for the digital agenda

Searching for “Stability” in Fluidity: A Routine-based View of Open Source Software Development Process

Open source software communities are fluid form of organizing where the constituent members and the interactions among the members are continuously and rapidly changing over time. However, certain stability such as identity and norms maintains in spite of the dynamic nature of the communities. This paper seeks to resolve the tension between the fluidity and stability that co-present in open source community through a lens of organizational routine, and proposes a two-step approach to capture routines in the context of open source software development process. Using 200 open source projects on GitHub as a preliminary analysis, this research-in-progress demonstrates the capability of the method while expecting to unleash its whole potential in a future study

Digital Mesh: On the Rise of Mesh Computing

The proliferation of connected devices into every corner of the planet gives rise to a world of mesh computing. In this conceptual paper, we analyze the implications of this emerging computing environment for information systems (IS) research. We first discuss how mesh computing can be related to but differs from other views of computing that emerged along the history of IS research. We then advance a provocative perspective for studying the uniqueness of mesh computing—digital mesh. We conclude with a discussion of the opportunities and challenges for future IS research. The discussion deals with the need to expand IS use research from effective use to generative use and IS design research from substantial architecture to processual architecture. These shifts, however, come with new research challenges for which we propose process structure analytics as a valuable methodological solution

Determination of Digital Density Efficiency by Data Envelopment Analysis: EU Member States

This study aims to determine the digital intensity levels, which are an indicator of the digital transformation performance of the countries. With this scope, the digital intensity efficiency levels of the European Union member countries were calculated by data envelopment analysis (DEA). The input-oriented Charnes Cooper and Rhodes (CCR-O) Model has been used to determine the digital intensity of the countries. The input criteria of the DEA model were obtained from the digital skills data in The Digital Economy and Society Index-2021 (DESI), and the output criteria were obtained from the digital intensity data of the same index. Digital content creation communication and collaboration, online information and communication, information and data literacy, problem-solving, and safety skills are input criteria for digital skills. Very low, low, high, and very high data were used as output criteria for digital intensity. According to the findings, Hungary, Spain, Slovakia, and Ireland are not at the full efficiency level. It is also stated in the study that input variables should be directed to reach the full efficiency level of the countries that are not at the full efficiency level. Accordingly, it was observed that Hungary, Spain, Ireland and Slovakia are not at the full productivity level. it can be said that these countries have digital skills but their digital intensity is not high. In this respect, it can be concluded that they do not make use of these skills sufficiently

Entering the World of Individual Routines: The Affordances of Mobile Applications

The IS discipline has a long tradition in investigating how new technologies affect work practices, but has mostly focused on the organizational level. With mobile applications, we are facing a new technology wave that is centered on the individual users. Despite their popularity, mobile applications' possibilities to enhance an individual's knowledge, skills, and competence in daily work practices have not been studied in a systematic way. Building on the concept of routines from organizational theory and insights from two field studies, we investigate mobile applications acting as material artifacts and their possibilities of goal-oriented actions in individual routines. Our main contributions are the extension of Pentland & Feldman's generative system model and a set of affordances that mobile applications bring to individual routines. Our findings complement recent studies on routines at the organizational level and contribute to enhance artifact design knowledge for mobile applications beyond "interaction design"

How Much Method-in-Use Matters? A Case Study of Agile and Waterfall Software Projects and their Design Routine Variation

Development methods are rarely followed to the letter, and, consequently, their effects are often in doubt. At the same time, information systems scholars know little about the extent to which a given method truly influences software design and its outcomes. In this paper, we approach this gap by adopting a routine lens and using a novel methodological approach. Theoretically, we treat methods as (organizational) ostensive routine specifications and deploy routine construct as a feasible unit of analysis to analyze the effects of a method on actual, “performed” design routines. We formulated a research framework that identifies method, situation fitness, agency, and random noise as main sources of software design routine variation. Empirically, we applied the framework to examine the extent to which waterfall and agile methods induce variation in software design routines. We trace-enacted design activities in three software projects in a large IT organization that followed an object-oriented waterfall method and three software projects that followed an agile method and then analyzed these traces using a mixed-methods approach involving gene sequencing methods, Markov models, and qualitative content analysis. Our analysis shows that, in both cases, method-induced variation using agile and waterfall methods accounts for about 40% of all activities, while the remaining 60% can be explained by a designer’s personal habits, the project’s fitness conditions, and environmental noise. Generally, the effect of method on software design activities is smaller than assumed and the impact of designer and project conditions on software processes and outcomes should thus not be understated

The Effects of Digital Intensity on Combinations of Sequential and Configural Process Variety

Two forms of variety have been noted in organizational processes: sequential and configural. These describe variations in how a work process is ordered (sequential) or what is involved in enacting each work activity (configural). Each has been mainly studied in isolation. In organizations, these two types of variety are always co-present and scholars will miss important insights if their dependencies and interactions are not examined. This calls for theorizing and empirical inquiries regarding how these two types of variety are related and how digitalization influences them. Our contribution in this paper is to call attention to the need to analyze these forms of variety simultaneously and invite a more thorough treatment of both forms of variety. The results of this exploratory study indicate that digitalization increases configural variety, but decreases sequential variety, that sequential and configural variety are positively related, and that sequential variety increases in concert with process size

Multikonferenz Wirtschaftsinformatik (MKWI) 2016: Technische Universität Ilmenau, 09. - 11. März 2016; Band II

Übersicht der Teilkonferenzen Band II • eHealth as a Service – Innovationen für Prävention, Versorgung und Forschung • Einsatz von Unternehmenssoftware in der Lehre • Energieinformatik, Erneuerbare Energien und Neue Mobilität • Hedonische Informationssysteme • IKT-gestütztes betriebliches Umwelt- und Nachhaltigkeitsmanagement • Informationssysteme in der Finanzwirtschaft • IT- und Software-Produktmanagement in Internet-of-Things-basierten Infrastrukturen • IT-Beratung im Kontext digitaler Transformation • IT-Sicherheit für Kritische Infrastrukturen • Modellierung betrieblicher Informationssysteme – Konzeptuelle Modelle im Zeitalter der digitalisierten Wirtschaft (d!conomy) • Prescriptive Analytics in I