66,759 research outputs found

    Calendar.help: Designing a Workflow-Based Scheduling Agent with Humans in the Loop

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    Although information workers may complain about meetings, they are an essential part of their work life. Consequently, busy people spend a significant amount of time scheduling meetings. We present Calendar.help, a system that provides fast, efficient scheduling through structured workflows. Users interact with the system via email, delegating their scheduling needs to the system as if it were a human personal assistant. Common scheduling scenarios are broken down using well-defined workflows and completed as a series of microtasks that are automated when possible and executed by a human otherwise. Unusual scenarios fall back to a trained human assistant who executes them as unstructured macrotasks. We describe the iterative approach we used to develop Calendar.help, and share the lessons learned from scheduling thousands of meetings during a year of real-world deployments. Our findings provide insight into how complex information tasks can be broken down into repeatable components that can be executed efficiently to improve productivity.Comment: 10 page

    ATM automation: guidance on human technology integration

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    © Civil Aviation Authority 2016Human interaction with technology and automation is a key area of interest to industry and safety regulators alike. In February 2014, a joint CAA/industry workshop considered perspectives on present and future implementation of advanced automated systems. The conclusion was that whilst no additional regulation was necessary, guidance material for industry and regulators was required. Development of this guidance document was completed in 2015 by a working group consisting of CAA, UK industry, academia and industry associations (see Appendix B). This enabled a collaborative approach to be taken, and for regulatory, industry, and workforce perspectives to be collectively considered and addressed. The processes used in developing this guidance included: review of the themes identified from the February 2014 CAA/industry workshop1; review of academic papers, textbooks on automation, incidents and accidents involving automation; identification of key safety issues associated with automated systems; analysis of current and emerging ATM regulatory requirements and guidance material; presentation of emerging findings for critical review at UK and European aviation safety conferences. In December 2015, a workshop of senior management from project partner organisations reviewed the findings and proposals. EASA were briefed on the project before its commencement, and Eurocontrol contributed through membership of the Working Group.Final Published versio

    Automation and schema acquisition in learning elementary computer programming: Implications for the design of practice

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    Two complementary processes may be distinguished in learning a complex cognitive skill such as computer programming. First, automation offers task-specific procedures that may directly control programming behavior, second, schema acquisition offers cognitive structures that provide analogies in new problem situations. The goal of this paper is to explore what the nature of these processes can teach us for a more effective design of practice. The authors argue that conventional training strategies in elementary programming provide little guidance to the learner and offer little opportunities for mindful abstraction, which results in suboptimal automation and schema acquisition. Practice is considered to be most beneficial to learning outcomes and transfer under strict conditions, in particular, a heavy emphasis on the use of worked examples during practice and the assignment of programming tasks that demand mindful abstraction from these examples

    Reinforcement learning for efficient network penetration testing

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    Penetration testing (also known as pentesting or PT) is a common practice for actively assessing the defenses of a computer network by planning and executing all possible attacks to discover and exploit existing vulnerabilities. Current penetration testing methods are increasingly becoming non-standard, composite and resource-consuming despite the use of evolving tools. In this paper, we propose and evaluate an AI-based pentesting system which makes use of machine learning techniques, namely reinforcement learning (RL) to learn and reproduce average and complex pentesting activities. The proposed system is named Intelligent Automated Penetration Testing System (IAPTS) consisting of a module that integrates with industrial PT frameworks to enable them to capture information, learn from experience, and reproduce tests in future similar testing cases. IAPTS aims to save human resources while producing much-enhanced results in terms of time consumption, reliability and frequency of testing. IAPTS takes the approach of modeling PT environments and tasks as a partially observed Markov decision process (POMDP) problem which is solved by POMDP-solver. Although the scope of this paper is limited to network infrastructures PT planning and not the entire practice, the obtained results support the hypothesis that RL can enhance PT beyond the capabilities of any human PT expert in terms of time consumed, covered attacking vectors, accuracy and reliability of the outputs. In addition, this work tackles the complex problem of expertise capturing and re-use by allowing the IAPTS learning module to store and re-use PT policies in the same way that a human PT expert would learn but in a more efficient way

    Human-automation collaboration in manufacturing: identifying key implementation factors

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    Human-automation collaboration refers to the concept of human operators and intelligent automation working together interactively within the same workspace without conventional physical separation. This concept has commanded significant attention in manufacturing because of the potential applications, such as the installation of large sub-assemblies. However, the key human factors relevant to human-automation collaboration have not yet been fully investigated. To maximise effective implementation and reduce development costs for future projects these factors need to be examined. In this paper, a collection of human factors likely to influence human-automation collaboration are identified from current literature. To test the validity of these and explore further factors associated with implementation success, different types of production processes in terms of stage of maturity are being explored via industrial case studies from the project’s stakeholders. Data was collected through a series of semi-structured interviews with shop floor operators, engineers, system designers and management personnel

    Eight Things you should Know about Open Source Integrated Library Systems.

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    Open source library management systems are free alternative to costly commercial library systems. It helps to automate library functions and give a tremendous savings on library automation expenses. User ’s participation in all stages of software project ensures the development of the features that the library really wants. Lack of awareness and knowledge in open source technology among library professionals restrict wide adoption of open source library management system. This article gives an insight into the use and maintenance of open source library management systems
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