Learning Organizations and Their Role in Achieving Organizational Excellence in the Palestinian Universities

The research aims to identify the learning organizations and their role in achieving organizational excellence in the Palestinian universities in Gaza Strip. The researchers used descriptive analytical approach and used the questionnaire as a tool for information gathering. The questionnaires were distributed to senior management in the Palestinian universities. The study population reached (344) employees in senior management is dispersed over (3) Palestinian universities. A stratified random sample of (182) workers from the Palestinian universities was selected and the recovery rate was (69.2%). Statistical analysis (SPSS) program was used for analysis and processing the data. The research found the following results: there is a fair degree of approval on "cognitive dimension", there is a high approval about the importance of "organizational dimension", there is moderately consent of the importance of "Community dimension", there is a large degree of consent about the importance of axis of the "leadership excellence", there is a large degree of consent about the importance of axis of the "service-excellence", there is a fair degree approval about the importance of the axis of "cognitive excellence", and there is a moderately consent of the importance of "Organizational Excellence". The research found a group of recommendations including: the need to develop appropriate strategies for the University, employ modern technology in information systems, in addition to provide appropriate environment that achieve learning organizations, develop technological infrastructure, adopt universities for knowledge management in the academic and administrative departments because knowledge is the core of the work of these departments, create technological incubators in universities to adopt excellence academic research projects, and protected them, support them, and market them. Establishing of centers of excellence for scientific research in the university.The need for cooperation and coordination between local, Arab and international universities for the exchange of knowledge, information, and participation programs and training courses, as it provides an opportunity to develop the capabilities and skills of personnel and expertise

The Availability of the Resource Standard and Partnership as One of the Possibilities of Excellence in Palestinian Universities According to the European Model

The study aimed to identify the availability of the resource and partnership standard as one of the possibilities of excellence in Palestinian universities according to the European model. The study used the analytical descriptive method. The study was conducted on the university leadership at Al - Azhar and Islamic Universities, where the study population consisted of (282) individuals. The study sample consisted of (135) individuals, (119) of them responded, and the questionnaire was used in collecting the data. The study has reached a number of results, the most important of which is the existence of a high standard of resources and partnership in the Palestinian public universities operating in the southern governorates. The fields of the resource and partnership criteria were as follows: (79.8%) management of internal and external partnerships; management of technical resources (technology) (76.4%), Buildings, equipment and resources (76%), Finance Management (72.8%). The study presented a number of recommendations, the most important of which is: Increasing the interest of universities in applying the criteria of resources and partnership as one of the criteria of excellence, increasing the interest of universities in managing finance and obtaining funding for their various activities, periodic maintenance of buildings and equipment and ensuring their suitability to the requirements of the educational process

The Structure of Management Information System and its Impact on the Management of the Corona Crisis in Jordanian Universities

Purpose: This paper aims to identify the impact of structuring management information systems in managing the Corona crisis in Jordanian universities.   Theoretical Framework: This paper discusses the impact of structuring management information systems in Jordanian universities in managing the Corona crisis. In addition, how has the organizational and administrative structure of Jordanian universities impacted the management of the Corona crisis? and the role of technical structuring in Jordanian university crisis management?   Design/methodology/approach: The population of this study include all public and private Jordanian universities, and the sample consisted of (384) respondents from the deans of academic faculties, heads of departments, and members of the teaching staff in these universities, this paper considered one of the field research in which the researcher followed the descriptive analytical method,  The data were analyzed using the statistical package for the social sciences  program, and the hypotheses were tested using arithmetic means, standard deviation, and multiple and simple linear regression analysis.   Findings: The results showed a statistically significant effect of the elements of the structuring of management information systems (organizational, administrative and technical structuring) in managing the Corona crisis in Jordanian universities, and it was found that the universities responded immediately to contain the Corona crisis by the way of distributing tasks in a short period when it occurs, and as periodic meetings were held to prepare to deal with the Corona crisis.   Research, Practical & Social implications: The structuring of management information systems plays a major role in the growth and development of the global economy. Therefore, management information systems and its various tools have become the mainstay and technical base for advancement in the field of e-business, telecommunications, e-commerce, and e-government.     Originality/value: This study sheds light on the degree to which Jordanian private universities (student community) keep up with contemporary administrative systems, concepts, and models, in particular with regard to the impact of structuring management information systems in managing the Corona crisis in Jordanian private universities, which are regarded as one of the interdisciplinary research centers in the world

Trends of Palestinian Higher Educational Institutions in Gaza Strip as Learning Organizations

The research aims to identify the trends of Palestinian higher educational institutions in Gaza Strip as learning organizations from the perspective of senior management in the Palestinian universities in Gaza Strip. The researchers used descriptive analytical approach and used the questionnaire as a tool for information gathering. The questionnaires were distributed to senior management in the Palestinian universities. The study population reached (344) employees in senior management is dispersed over (3) Palestinian universities. A stratified random sample of (182) employees from the Palestinian universities was selected and the recovery rate was (69.2%). Statistical analysis (SPSS) program was used for analysis and processing the data. The study found the following results: There is an agreement about: the importance of the focus of "organizational structure" with an average approval, the importance of "technological infrastructure" axis with high approval, and the importance of "strategic" with an average approval. The results concluded that the study sample agree on the importance of "organizational dimension" highly. The results showed that the sample believe that the "strategic leadership" level in the universities got medium-approval. There is a fair level agreement about the axis of interest "teams / committees". There is an agreement about the importance of the "human dimension" moderately. The results showed that the sample is highly agreed about the importance of focus of the "knowledge management", and the focus of the "continuing education". They agreed weakly to somewhat about the importance of the focus of "scientific research", moderately agree about the importance of the center of "institutional culture", agree moderately on the importance of "cognitive dimension". The results showed that the sample largely agree on the importance of the focus of "strategic partnerships and alliances". They agree highly on the axis "keep up with the labor market" and on the focus of the importance of "technology incubators". The results showed that the sample moderately agree about the importance of the theme on "consulting and training", the importance of the focus of "social responsibility", and the focus of the "Community dimension". The study found a group of recommendations including: there is a need to provide suitable environment that achieve learning organizations. There is a need to develop the technological infrastructure (hardware, software, networks, databases, and human skills) because of the great advantages that they offer. The universities need to adopt knowledge management in the academic and administrative departments because knowledge is the core of the work of these departments. The establishment of technology incubators in universities to adopt outstanding university research projects, to protect, to supports, and to market them; furthermore, to develop the capabilities and skills of employees in the field of information technology

Utilizing E-administration to Improve the Quality of Educational Services at Saudi Universities During COVID-19

The present paper aims to identify the reality of utilizing e-administration to improve the quality of educational services at Saudi universities during COVID-19. It explores the most significant technical, human, economic, social, and administrative obstacles and the requirements of utilizing e-administration to make suggestions for utilizing e-administration to improve the quality of educational services at Saudi universities during COVID-19. The author developed and applied an interview form to (10) staff and faculty members. The paper results showed obstacles to utilizing e-administration at Saudi universities. The most significant technical issues were falsifying documents, corrupting programs and data, and cybercrimes. The human obstacles included the lack of training programs qualifying to handle the requirements of electronic work, sticking to regulations and inflexibility, and lack of laws and legislation regarding the privacy of information security. The social obstacles were the inadequate awareness of the importance of applying e-administration, and questioning the credibility of information via the e-administration means. The most significant economic obstacles were the ill funding of the e-administration training programs for staff members and the lack of financial incentives to distinguished staff members of e-administration. Furthermore, the most significant administrative obstacles included the lack of enthusiasm of the current administration for e-administration applications and the lack of assigning a department of e-administration at each college. The paper suggested linking the achievement of work to financial incentives using e-administration means and applications and enforcing the staff of Saudi universities to use e-administration applications. It recommends recruiting external experts to train the officials of the e- administration department and increasing the funds and incentives to distinguished staff in the departments of e- administration

The Application of the Principles of the Creative Environment in the Technical Colleges in Palestine

The study aimed to identify the creative environment of the technical colleges operating in Gaza Strip. The analytical descriptive method was used through a questionnaire which was randomly distributed to 289 employees of the technical colleges in Gaza Strip with a total number of (1168) employees and a response rate equal to (79.2%) of the sample study. The results confirmed the existence of a high degree of approval for the dimensions of the creative environment with a relative weight of (75.19%) according to the perspective of the employees of the technical colleges in Gaza Strip. The results of the study showed a high level of creative environment (fluency, flexibility, originality, sensitivity to problems) in the technical colleges in Gaza Strip, where the field (fluency) ranked first and relative weight (76.86%), in the second place came the area (sense of problems) and relative weight (74.89%). The field of elasticity came in third place with a relative weight of (74.59%). Finally, the field of originality came in fourth and final rank with a relative weight of (74.41%). The results showed that there are differences between the technical colleges in the principles of the creative environment in all fields and the overall degree except for the field of flexibility. The most available colleges in these principles were the university college of applied sciences, and that was the least of the Faculty of Al-Aqsa Society. The results showed that there were differences according to the age variable in the areas of creative environment only in the sense of problems for age groups (less than 30 years) and (from 40 to 50 years). The researchers suggested a number of recommendations, the need to enhance the dimensions of the creative environment in technical colleges by working to improve the faculties of fluency, flexibility, originality and sensitivity to problems. The need to work on continuity and improve aspects of the creative environment of the colleges and the creation of new and innovative ways to support and develop and support these aspects combined. Necessity of technical colleges to continue to develop the creative environment (fluency, flexibility, originality, sensitivity to problems) for employees by engaging them in specialized training courses for creative thinking and problem solving. Developing work procedures with new innovative methods that will accomplish the various tasks quickly and accurately, and provide the effort, time and costs. The researchers urged more future studies that address the same variables of the current study in the field of creative environment and applied to other sectors

Clinical Leadership in Jordanian Hospitals: The Clinicians' Perspective

The main aim of this study is to explore the nature of leadership in Jordanian hospitals. This study consists of four objectives; the first objective is to identify the extent to which clinicians perform their role of managing and leading Jordanian hospitals .The second objective for this study is to explore the source of power and authority being adopted in Jordanian hospitals. Then the third objective is to differentiate between doctors and other clinicians from nurses and AHPS in practicing leadership. While the fourth objective to explore the obstacles in developing CL in Jordanian hospitals. The methodology of a qualitative approach was adopted through analyzing the contents, thus, semi-structured interview was conducted with 38 participants from managers who have a clinical mission besides managerial and supervising ones. The study has found out that there is a lack of administrative qualifications for clinicians, and seems difficult to apply the transformational style in Jordanian hospitals due the fear of responsibility and bad distribution of power and authority among clinicians and doctors in particular. Furthermore, there is a lack cultural diversity and this weakens the provided medical services in matching globalization and international criteria. Communication channels in Jordanian hospitals are acceptable; because both technical and personal settings among clinicians are emerged. Unfortunately, there was no specific and clear agenda for both quality and ethical considerations .Doctors are dominated by the concept of bureaucracy and centralism. Accordingly, some obstacles have been revealed in Jordanian hospitals; doctors are the biggest obstacle because they are holding the whole power. Also, communication channels with other departments and among colleagues are weak. Furthermore, the clinical culture did not reach the creation of cultural system .This is due to the weak coordination among academic faculties and governmental departments to shape the meaningful concept of health care management and leadership. The researcher recommends that both quality and ethical considerations should be involved in more practical sense and doctors need to be trained to carry out the administrative responsibilities by involving nurses and AHPS to ensure the distribution of power and diversity. This study has added the academic contribution by presenting a new mass of knowledge, and considering clinical team members in Jordanian hospitals as a uniform by creating the comprehensiveness of work culture. Finally, the study proved that both experience and knowledge are additional authorities beside position, law and work that may enrich performance

Reality of Knowledge Management Application from Faculty Members’ Perspective in Economics and Administrative Science Colleges in Sudanese Universities

The study aimed at investigating the level of applying knowledge management processes from faculty members’ perspective in Economics and Administrative Science colleges in Sudanese universities. The study sample consisted of (136) faculty member from (10) public and private universities in Sudan. Results showed that the application of knowledge management processes in Sudanese universities was low. Knowledge management processes domains include knowledge generation, in the first rank, followed by knowledge storage and organization, knowledge sharing and distribution and knowledge application, respectively. There are no statistically significant differences among participants due to gender, academic position and years of experience. The study recommended developing the infrastructure of Sudanese universities, affording knowledge management requirements and addressing deficits in the domains of knowledge management processes. Keywords: Knowledge Management; Sudanese Universities; Faculty Member

A descriptive study to evaluate the effects of Jordan's 1987 national conference for educational reform

Ph.D. University of Kansas, Educational Policy and Administration 1992The focus of this study is on the goals, implementation, and outcomes of Jordan's 1987 National Conference for Educational Reform (NCER). Its purpose is to describe and evaluate the large scale attempts at educational reform in Jordan. Evidence gathered so far suggests that techniques used in the NCER are a plausible and useful vehicle to develop effective schools; however, the implementation of such reform might not be as beneficial as Jordanian policymakers think, due to political and economic constraints, and the reformers lack of understanding schools as organizations. The study heavily emphasizes the National Conference principles since its purpose is to measure the influence of such principles on school effectiveness in Jordan. Also, the study attempts to answer the following questions about the reform recommended by the 1987 National Conference: (1) What are the recommendations of the 1987 NCER? (2) What changes occurred in schools, teachers, administrators, curriculum, and governance because of this reform movement? (3) Did, or will, this reform create the condition it sought to create? (4) What is left to be done? (5) What are the obstacles facing the National Conference reform ? (6) What other obstacles might be faced in the future while in the process of this reform? (7) How can these obstacles be avoided? Based on information gathered through the literature, observations, and interviews, the researcher believes that the NCER failed to deal effectively with most of the issues concerning real improvement in Jordan's educational system. Also, the researcher believes that the idea of pioneer schools exists only on paper and the name represents nothing more than a prestigious label. Moreover, pioneer school administrators do not know if there is any significant relation in what they do and student achievement. The study provides recommendations to revise the National Conference reform plan. These recommendations deal with pioneer schools, evaluation and supervision, national assessment and statewide testing, instruction, system evaluation, the 1988-1998 plan, and curriculum improvement. Finally, the researcher expects that this work will encourage, stimulate, and strengthen scholarly research on school improvement and educational reform