Incremental change towards sustainability: integrating human and ecological factors for efficiency

This chapter presents case studies of two companies, one based in South Wales, UK, and the other in New South Wales, Australia. Both companies have successfully carried out incremental changes that have integrated economic aims with environmental improvements and local social sensitivity. We argue that the competitiveness of these companies is facilitated by their proactive and co-operative environmental management philosophy. A key capability underpinning the environmental success of both organisations is networking with regulators and with local community. Another is the systematic approach to human resource functions. The chapter thus raises suggestions concerning the integration of the human and ecological sustainability of corporations

Enabling an ageing workforce: Using design to innovate the workplace and empower older workers

Australia’s population is ageing, but with enhanced health prospects and insufficient retirement funds, and industries impacted by a dwindling itinerate manual labour supply, workers will want, and may need, to remain in the workforce for longer. However, as people age, they lose muscular strength, experience a decline in physical and cognitive performance, and are more vulnerable to muscular-skeletal issues caused by repetitive or awkward movement patterns. Consequently, ageing workers in occupations that require sustained physical activities are at increased risk of injury and exacerbated physical decline and may experience ageist discrimination in the workplace that impacts their psychological wellbeing. This research, Enabling an Ageing Workforce, recognises the issues facing the older worker across a range of different workplace contexts and asks the question: How can design and new technologies address the compounding factors of an ageing (working) population and enable older workers to continue to be productive and effective whilst ensuring their personal wellbeing? Enabling an Ageing Workforce’ is a collaborative research and design project between RMIT University’s ‘Safeness by Design’ initiative and the Innovation Centre of WorkSafe Victoria. This project investigates ageing, wellbeing, and workplace safeness within specific industries to identify areas of concern, opportunities for design intervention, and the proposal of future-focused design solutions. The researchers conduct a substantial scope of enquiry, while concurrently undertaking a partnered design studio with Industrial Design students, to develop and respond with appropriate design solutions. The research identifies that safeness issues exist across specific industry contexts because of workplace culture, practices and predominant behaviours, specific work actions and activities, workplace design, economic and time pressures, and poor risk literacy, training and awareness. The design studio component sees students addressing research-identified issues across many industry sectors and workplace contexts to: • prevent musculoskeletal issues in healthcare workers in the homecare environment, • correct harmful movement behaviours in manufacturing environments, • support older workers in manual tasks, through assistive technologies, • address mental health in the construction industry, • reduce ladder injuries in the residential construction industry, • reduce vibration related injuries in the agricultural sector. This research reveals insights into how a ‘safeness by design’ lens can enable an ageing Australian workforce. Such an approach needs to balance pre-emptive and reactive safety measures, focusing on creating a safe and supportive working environment for all workers. Whilst it is important to support older workers to reduce risk or injury and to promote their capability and performance, enabling longevity, it is also critical to implement measures that protect younger workers from unsafe workplace behaviours, processes and expectations that can lead to longer-term impairment, and may result in them leaving that industry prematurely

Building and maintaining healthy construction workers for longer working lives through better workplace design

Globally, there is an ageing population resulting in an older workforce; in the UK it is predicted that by 2050 over one third of the workforce will be aged over 50. Construction involves heavy manual labour where working into later life may be difficult and natural, age-related decline is exacerbated by working conditions. Co-developing ideas with workers using participatory approaches can facilitate positive, healthy change in the workplace. The aim of this thesis is to explore ways in which construction workers jobs and workplaces can be made healthier, easier and safer to facilitate healthy ageing and longer working lives. An in-depth interview study with 80 construction workers explored their understanding of their health and wellbeing at work and ideas for improvement. The Nordic Musculoskeletal Questionnaire identified a high prevalence of symptoms in workers of all ages in the knees, lower back, wrists and hands. Many of these symptoms were considered to be work related; interestingly, this did not affect Work Ability Index ratings. Workers had good ideas to improve their health and wellbeing at work; over 400 changes had been made or were being sustained by workers around improving manual handling, PPE, tools and machinery and health and wellbeing. A further 265 new suggestions were made concerned with education and supervision, facilities and human resources. In-depth focus groups with senior stakeholders (n=18) in three construction organisations explored barriers and opportunities for change. They were concerned about the health and wellbeing of their workers; were keen to hear their ideas; and identified poor communication within the whole workforce as a barrier to change. Opportunities to improve the situation included better feedback to workers, and interactive toolbox talks to encourage idea generation and sharing experiences. Finally, participatory workshops with senior stakeholders and trades workers (n=23) captured ideas for the development of a resource for the industry to facilitate longer working lives. Participants strongly suggested that the resource should facilitate communication between the workforce and supervisors by being visually engaging, strongly health-related and interactive, to capture and maintain the attention and involvement of the workforce

Strengthening the ICUs' human resource-related responses to Covid-19: A rapid review of the experience during the first year of public health emergency

By drawing on macro-categories of key human resource (HR) management interventions recommended by the Organization for Economic Co-operation and Development (OECD) during the Covid-19 pandemic, this study aimed to explore whether and how Intensive Care Units (ICU) have strengthened their HRs during the first year of Covid-19 emergency. A rapid review was conducted to provide a quick synthesis of the literature in English identified in the Web of Science Core Collection (WoS), PubMed, and Scopus databases. A total of 68 articles qualified for the final analysis. The findings illustrated that health organisations were often guided by staffing ratios to estimate capacity to care, aimed to modify the scope of practice of providers, redeployed both internal and external staff to ICUs, created and adapted the Covid-19-specific staffing models, and implemented technological innovations to provide services to the unprecedented number of patients while protecting the physical and mental health of their staff. The insights of this research should be helpful for health leaders, HR Managers, and policymakers who have faced unprecedented challenges and tough decisions during this emergency. The findings could also inform beyond-Covid-19 ICU policies and guide future research

Urban production – A socially sustainable factory concept to overcome shortcomings of qualified workers in smart SMEs

Abstract Many of the Industry 4.0 approaches are of a technical nature, and by developing new intelligent technologies and adapting and transferring existing techniques, they will help increase productivity in industry. However, human resources will play a central role also in future factories, thus they are a key factor for implementing Industry 4.0. The role and job profile of employees in the smart factories will change in the future and it will be increasingly challenging for SMEs to compete with large corporations in the fight for skilled workers. In the smart city of tomorrow, production sites will be integrated in the sense of an 'urban production' in a city-friendly way becoming more interesting for talents and qualified work force. Thus, this paper discusses the imminent shortage of skilled workers with a focus on SMEs. The proposed concept of urban production gives an overview of measures to overcome the shortage of qualified workers. The paper aims to show that urban production is a concept to achieve a socially sustainable symbiosis between companies and the city of the future

Workforce challenges: 'inclusive design' for organizational sustainability

Today's challenge for workforce management lies in providing a healthy, safe and productive working culture where people are valued, empowered and respected. Workforce diversity is becoming an essential aspect of the global workforce, and ageing is the most prominent and significant factor in this regard. Diversity brings many opportunities and challenges, as workers with different backgrounds, cultures, working attitudes, behaviours and age work together, and in future, the key to organizational effectiveness and sustainability will heavily depend on developing and sustaining inclusive work environments where people with their differences can co-exist safely and productively. Manufacturing organizations expect the highest levels of productivity and quality, but unfortunately the manufacturing system design process does not take into account human variability issues caused by age, skill, experience, attitude towards work etc. This thesis focuses on proposing an inclusive design methodology to address the design needs of a broader range of the population. However, the promotion and implementation of an inclusive design method is challenging due to the lack of relevant data and lack of relevant tools and methods to help designers. This research aims to support the inclusive design process by providing relevant data and developing new design methodologies. The inclusive design methodology suggested in this thesis is a three step approach for achieving a safe and sustainable work environment for workers, with special concern for older workers. The methodology is based on the provision of relevant human capabilities data, the capture and analysis of difference in human behaviour and the use of this knowledge in a digital human modelling tool. The research is focused on manual assembly through a case study in the furniture manufacturing industry and joint mobility data from a wide-ranging population has been analysed and the task performing strategies and behaviours of workers with different levels of skills have been recorded and analysed. It has been shown that joint mobility significantly decreases with age and disability and that skilful workers are likely to adopt safer and more productive working strategies. A digital human modelling based inclusive design strategy was found to be useful in addressing the design needs of older workers performing manufacturing assembly activities. This strategy validates the concept of using human capabilities data for assessing the level of acceptability of any adopted strategy for older workers, and suggests that the strategies adopted by skilful workers are more likely to be equally acceptable for older and younger workers keeping in view differences in their joint mobility. The overall purpose of this thesis is to present a road map towards the promotion and implementation of the inclusive design method for addressing workforce challenges and in future the same strategies might be implemented within a variety of other industrial applications. The proposed three step inclusive design methodology and getting a reasonable understanding of human variability issues along with the use of human capabilities data (joint mobility in this case) in a human modelling system for design assessment at a pre-design stage can be considered as the major contributions of this research

Ready and Able: Addressing Labor Market Needs and Building Productive Careers for People with Disabilities through Collaborative Approaches

The report describes market-driven practices that increase hiring, retention, promotion and accommodation of people with disabilities through partnerships with employers.Approaches profiled in the research include: collaborations between major national employers and public sector agencies; models that focus on an industry or occupational sector; private and "alternative" staffing services that place people with disabilities; partnerships that expand opportunities for college students and graduates with disabilities; and local and regional hubs that connect people with disabilities and employers. The research also profiles two organizations where lead disability and employment partnerships act as catalysts

Active aging : the role of mechanical exposure on functional capacity of the active population in the automotive industry

A presente tese teve por objetivo compreender às principais mudanças na capacidade funcional e na mobilidade dos trabalhadores seniores da indústria automóvel, afim de promover uma adaptação efetiva das condições do trabalho, tendo como aliada a capacidade funcional dos trabalhadores em suas diferentes faixas etárias, com destaque aqueles que pertencem ao grupo etário acima dos 40 anos. Os capítulo 2 e 3, respectivamente, tiveram como enfoque a interação entre as condições de trabalho e a capacidade funcional dos trabalhadores da indústria automóvel e a definição de perfis de capacidade funcional. Os resultados encontrados no capítulo 2 demonstraram que as exigências de força, altura e peso e a antiguidade na empresa, foram fatores preditivos para o declínio da capacidade funcional nos testes de Lifting Low, Lifting High e Handgrip. O resultado de destaque no capítulo 3 está no grupo etário dos 20-29 anos, com os menores valores referentes ao teste de capacidade funcional Handgrip e Overhead Working, em relação aos demais grupos etários. Tanto no capítulo 2 quanto no 3, a medida mais robusta dos testes de capacidade funcional, foi a medida Handgrip. No capítulo 4, foram definidos os valores normativos de força de preensão (Handgrip). Os resultados mais expressivos, deste capítulo, estão relacionados ao grupo das mulheres dos 30-34 anos, com um declínio significativo de 4 kg a menos de força de preensão, em comparação aos demais grupos etários. E no grupo dos homens o declínio ocorreu na faixa etário dos 40-57 anos, como esperado. Concluísse nesta presente tese que os trabalhadores seniores não demonstram declínios significativos da capacidade funcional.The present thesis aimed to understand the main changes in the functional capacity and mobility of senior workers in the automotive industry. To promote an active adaptation of work requirements, having as an ally the functional capacity of workers in their different age groups, with emphasis those belonging to the age group above 40 years. Chapters 2 and 3, respectively, focused on the interaction between working conditions and the functional capacity of workers in the automotive industry and the definition of functional capacity profiles. The results found in chapter 2, demonstrated that the strength (related to work requirements), height and weight and seniority in the company, were predictive factors for the decline in functional capacity in the Lifting Low, Lifting High, and Handgrip tests. The outstanding result in chapter 3 is in the 20-29 age group, with the lowest values referring to the Handgrip and Overhead Working Functional Capacity Test, concerning the other age groups. In both chapters 2 and 3, the most robust measure of functional capacity tests was the Handgrip measure. So, in chapter 4, defined normative values of grip strength (Handgrip). The most significant results in this chapter are related to the group of women aged 30-34 years, with a substantial decline of 4 kg less grip strength, compared to the other age groups. And in the male group, the decline occurred in the 40-57 age group, as expected. It is concluded in this thesis that the senior workers do not demonstrate significant declines in functional capacity