Sustainable governance in smart cities and use of supervised learning based opinion mining

Evaluation is an analytical and organized process to figure out the present positive influences, favourable future prospects, existing shortcomings and ulterior complexities of any plan, program, practice or a policy. Evaluation of policy is an essential and vital process required to measure the performance or progression of the scheme. The main purpose of policy evaluation is to empower various stakeholders and enhance their socio-economic environment. A large number of policies or schemes in different areas are launched by government in view of citizen welfare. Although, the governmental policies intend to better shape up the life quality of people but may also impact their every day’s life. A latest governmental scheme Saubhagya launched by Indian government in 2017 has been selected for evaluation by applying opinion mining techniques. The data set of public opinion associated with this scheme has been captured by Twitter. The primary intent is to offer opinion mining as a smart city technology that harness the user-generated big data and analyse it to offer a sustainable governance model

Sentiment Analysis of Text Memes: A Comparison Among Supervised Machine Learning Methods

Meme is a new form of content in social media. A meme contains sentiment towards a particular issue, product, person, or entity. Memes can be in the form of text, images, or images that contain text. Memes are entertaining, critical, sarcastic, and may even be political. Traditional sentiment analysis methods deal with text. This study compares the performance of four sentiment analysis methods when used on Indonesian meme in the form of text and images that contain text. Firstly, the extraction of text memes was carried out, followed by the classification of the extracted text memes using supervised machine learning methods, namely Naïve Bayes, Support Vector Machines, Decision Tree, and Convolutional Neural Networks. Based on the experimental results, sentiment analysis on meme text using the Naïve Bayes method produced the best results, with an accuracy of 65.4%

Framing Twitter Public Sentiment on Nigerian Government COVID-19 Palliatives Distribution Using Machine Learning

Sustainable development plays a vital role in information and communication technology. In times of pandemics such as COVID-19, vulnerable people need help to survive. This help includes the distribution of relief packages and materials by the government with the primary objective of lessening the economic and psychological effects on the citizens affected by disasters such as the COVID-19 pandemic. However, there has not been an efficient way to monitor public funds’ accountability and transparency, especially in developing countries such as Nigeria. The understanding of public emotions by the government on distributed palliatives is important as it would indicate the reach and impact of the distribution exercise. Although several studies on English emotion classification have been conducted, these studies are not portable to a wider inclusive Nigerian case. This is because Informal Nigerian English (Pidgin), which Nigerians widely speak, has quite a different vocabulary from Standard English, thus limiting the applicability of the emotion classification of Standard English machine learning models. An Informal Nigerian English (Pidgin English) emotions dataset is constructed, pre-processed, and annotated. The dataset is then used to classify five emotion classes (anger, sadness, joy, fear, and disgust) on the COVID-19 palliatives and relief aid distribution in Nigeria using standard machine learning (ML) algorithms. Six ML algorithms are used in this study, and a comparative analysis of their performance is conducted. The algorithms are Multinomial Naïve Bayes (MNB), Support Vector Machine (SVM), Random Forest (RF), Logistics Regression (LR), K-Nearest Neighbor (KNN), and Decision Tree (DT). The conducted experiments reveal that Support Vector Machine outperforms the remaining classifiers with the highest accuracy of 88%. The “disgust” emotion class surpassed other emotion classes, i.e., sadness, joy, fear, and anger, with the highest number of counts from the classification conducted on the constructed dataset. Additionally, the conducted correlation analysis shows a significant relationship between the emotion classes of “Joy” and “Fear”, which implies that the public is excited about the palliatives’ distribution but afraid of inequality and transparency in the distribution process due to reasons such as corruption. Conclusively, the results from this experiment clearly show that the public emotions on COVID-19 support and relief aid packages’ distribution in Nigeria were not satisfactory, considering that the negative emotions from the public outnumbered the public happiness

Sentiment Analysis in Digital Spaces: An Overview of Reviews

Sentiment analysis (SA) is commonly applied to digital textual data, revealing insight into opinions and feelings. Many systematic reviews have summarized existing work, but often overlook discussions of validity and scientific practices. Here, we present an overview of reviews, synthesizing 38 systematic reviews, containing 2,275 primary studies. We devise a bespoke quality assessment framework designed to assess the rigor and quality of systematic review methodologies and reporting standards. Our findings show diverse applications and methods, limited reporting rigor, and challenges over time. We discuss how future research and practitioners can address these issues and highlight their importance across numerous applications.Comment: 44 pages, 4 figures, 6 tables, 3 appendice