CrowdTruth 2.0: Quality Metrics for Crowdsourcing with Disagreement

Typically crowdsourcing-based approaches to gather annotated data use inter-annotator agreement as a measure of quality. However, in many domains, there is ambiguity in the data, as well as a multitude of perspectives of the information examples. In this paper, we present ongoing work into the CrowdTruth metrics, that capture and interpret inter-annotator disagreement in crowdsourcing. The CrowdTruth metrics model the inter-dependency between the three main components of a crowdsourcing system -- worker, input data, and annotation. The goal of the metrics is to capture the degree of ambiguity in each of these three components. The metrics are available online at https://github.com/CrowdTruth/CrowdTruth-core

Validation Methodology for Expert-Annotated Datasets: Event Annotation Case Study

Event detection is still a difficult task due to the complexity and the ambiguity of such entities. On the one hand, we observe a low inter-annotator agreement among experts when annotating events, disregarding the multitude of existing annotation guidelines and their numerous revisions. On the other hand, event extraction systems have a lower measured performance in terms of F1-score compared to other types of entities such as people or locations. In this paper we study the consistency and completeness of expert-annotated datasets for events and time expressions. We propose a data-agnostic validation methodology of such datasets in terms of consistency and completeness. Furthermore, we combine the power of crowds and machines to correct and extend expert-annotated datasets of events. We show the benefit of using crowd-annotated events to train and evaluate a state-of-the-art event extraction system. Our results show that the crowd-annotated events increase the performance of the system by at least 5.3%

Studying topical relevance with evidence-based crowdsourcing

Information Retrieval systems rely on large test collections to measure their effectiveness in retrieving relevant documents. While the demand is high, the task of creating such test collections is laborious due to the large amounts of data that need to be annotated, and due to the intrinsic subjectivity of the task itself. In this paper we study the topical relevance from a user perspective by addressing the problems of subjectivity and ambiguity. We compare our approach and results with the established TREC annotation guidelines and results. The comparison is based on a series of crowdsourcing pilots experimenting with variables, such as relevance scale, document granularity, annotation template and the number of workers. Our results show correlation between relevance assessment accuracy and smaller document granularity, i.e., aggregation of relevance on paragraph level results in a better relevance accuracy, compared to assessment done at the level of the full document. As expected, our results also show that collecting binary relevance judgments results in a higher accuracy compared to the ternary scale used in the TREC annotation guidelines. Finally, the crowdsourced annotation tasks provided a more accurate document relevance ranking than a single assessor relevance label. This work resulted is a reliable test collection around the TREC Common Core track

Studying topical relevance with evidence-based crowdsourcing

Information Retrieval systems rely on large test collections to measure their effectiveness in retrieving relevant documents. While the demand is high, the task of creating such test collections is laborious due to the large amounts of data that need to be annotated, and due to the intrinsic subjectivity of the task itself. In this paper we study the topical relevance from a user perspective by addressing the problems of subjectivity and ambiguity. We compare our approach and results with the established TREC annotation guidelines and results. The comparison is based on a series of crowdsourcing pilots experimenting with variables, such as relevance scale, document granularity, annotation template and the number of workers. Our results show correlation between relevance assessment accuracy and smaller document granularity, i.e., aggregation of relevance on paragraph level results in a better relevance accuracy, compared to assessment done at the level of the full document. As expected, our results also show that collecting binary relevance judgments results in a higher accuracy compared to the ternary scale used in the TREC annotation guidelines. Finally, the crowdsourced annotation tasks provided a more accurate document relevance ranking than a single assessor relevance label. This work resulted is a reliable test collection around the TREC Common Core track