KEMNAD: A Knowledge Engineering Methodology for Negotiating Agent Development

Automated negotiation is widely applied in various domains. However, the development of such systems is a complex knowledge and software engineering task. So, a methodology there will be helpful. Unfortunately, none of existing methodologies can offer sufficient, detailed support for such system development. To remove this limitation, this paper develops a new methodology made up of: (1) a generic framework (architectural pattern) for the main task, and (2) a library of modular and reusable design pattern (templates) of subtasks. Thus, it is much easier to build a negotiating agent by assembling these standardised components rather than reinventing the wheel each time. Moreover, since these patterns are identified from a wide variety of existing negotiating agents(especially high impact ones), they can also improve the quality of the final systems developed. In addition, our methodology reveals what types of domain knowledge need to be input into the negotiating agents. This in turn provides a basis for developing techniques to acquire the domain knowledge from human users. This is important because negotiation agents act faithfully on the behalf of their human users and thus the relevant domain knowledge must be acquired from the human users. Finally, our methodology is validated with one high impact system

Multi-item Auctions for Automatic Negotiation

Available resources can often be limited with regard to the number of demands. In this paper we propose an approach for solving this problem which consists of using the mechanisms of multi-item auctions for allocating the resources to a set of software agents. We consider the resource problem as a market in which there are vendor agents and buyer agents trading on items representing the resources. These agents use multi-item auctions which are viewed here as a process of automatic negotiation, and implemented as a network of intelligent software agents. In this negotiation, agents exhibit different acquisition capabilities which let them act differently depending on the current context or situation of the market. For example, the "richer" an agent is, the more items it can buy, i.e. the more resources it can acquire. We present a model for this approach based on the English auction, then we discuss experimental evidence of such a model. Dans un environnement multiagent, les ressources peuvent toujours s'avérer insuffisantes relativement à un nombre élevé de demandes. Dans ce cahier, nous proposons une approche mixant les enchères et les agents logiciels en vue de contribuer à résoudre ce problème. Cette approche consiste en fait à utiliser le mécanisme d'enchères multi-articles en vue d'allouer les ressources à un ensemble d'agents. À cet effet, nous considérons le problème de ressources comme un marché dans lequel évoluent des agents acheteurs et des agents vendeurs négociant des articles représentant des ressources. Ces agents utilisent des enchères multi-articles et par conséquent ils constituent un processus de négociation automatisé et programmé comme un réseau d'agents logiciels. Dans ce type de négociation, chaque agent exhibe différentes capacités d'acquisition lui permettant ainsi d'agir différemment selon le contexte ou la situation de marché. Par exemple, plus on est riche, plus on peut acheter d'articles. Nous présentons pour ce modèle une enchère anglaise et nous discuterons ses résultats expérimentaux.Multi-agent systems, Negotiations, Multi-item auctions, Systèmes multiagents, négociations, enchères multi items

Autonomous Agents for Business Process Management

Traditional approaches to managing business processes are often inadequate for large-scale organisation-wide, dynamic settings. However, since Internet and Intranet technologies have become widespread, an increasing number of business processes exhibit these properties. Therefore, a new approach is needed. To this end, we describe the motivation, conceptualization, design, and implementation of a novel agent-based business process management system. The key advance of our system is that responsibility for enacting various components of the business process is delegated to a number of autonomous problem solving agents. To enact their role, these agents typically interact and negotiate with other agents in order to coordinate their actions and to buy in the services they require. This approach leads to a system that is significantly more agile and robust than its traditional counterparts. To help demonstrate these benefits, a companion paper describes the application of our system to a real-world problem faced by British Telecom

Negotiation Games: Acquiring Skills by Playing

This paper shows the research done at the School of Industrial Engineers (ETSII) of the Technical University of Madrid (UPM), in two consecutive academic courses. In this negotiation game each team is formed by three students playing different roles, with a different degree of complexity. The game is played three different times changing the conditions and doing the Zones of Possible Agreement (ZOPA) smaller so the negotiation is going “harder” and it was more difficult for the team to achieve an agreement. Roles were distributed according to the student’s experience, since it was understood that difficulty of the roles was different, especially when there was set a time limit for negotiation. The combination of playing and training has shown that students without particularly good negotiating skills at the beginning of the experiment attained better final results than those who have natural negotiating skills, but no benefit of training

Micro- and Macro-Level Validation in Agent-Based Simulation: Reproduction of Human-Like Behaviors and Thinking in a Sequential Bargaining Game

This paper addresses both micro- and macro-level validation in agent-based simulation (ABS) to explore validated agents that can reproduce not only human-like behaviors externally but also human-like thinking internally. For this purpose, we employ the sequential bargaining game, which can investigate a change in humans' behaviors and thinking longer than the ultimatum game (i.e., one-time bargaining game), and compare simulation results of Q-learning agents employing any type of the three types of action selections (i.e., the ε-greedy, roulette, and Boltzmann distribution selections) in the game. Intensive simulations have revealed the following implications: (1) Q-learning agents with any type of three action selections can reproduce human-like behaviors but not human-like thinking, which means that they are validated from the macro-level viewpoint but not from the micro-level viewpoint; and (2) Q-learning agents employing Boltzmann distribution selection with changing the random parameter can reproduce both human-like behaviors and thinking, which means that they are validated from both micro- and macro-level viewpoints.Micro- and Macro-Level Validation, Agent-Based Simulation, Agent Modeling, Sequential Bargaining Game, Reinforcement Learning

Applications of negotiation theory to water issues

The authors review the applications of noncooperative bargaining theory to waterrelated issues-which fall in the category of formal models of negotiation. They aim to identify the conditions under which agreements are likely to emerge and their characteristics, to support policymakers in devising the"rules of the game"that could help obtain a desired result. Despite the fact that allocation of natural resources, especially trans-boundary allocation, has all the characteristics of a negotiation problem, there are not many applications of formal negotiation theory to the issue. Therefore, the authors first discuss the noncooperative bargaining models applied to water allocation problems found in the literature. Key findings include the important role noncooperative negotiations can play in cases where binding agreements cannot be signed; the value added of politically and socially acceptable compromises; and the need for a negotiated model that considers incomplete information over the negotiated resource.Water Supply and Sanitation Governance and Institutions,Town Water Supply and Sanitation,Water and Industry,Environmental Economics&Policies,Water Conservation

Applications of negotiation theory to water issues

The purpose of the paper is to review the applications of non-cooperative bargaining theory to water related issues – which fall in the category of formal models of negotiation. The ultimate aim is that of, on the one hand, identify the conditions under which agreements are likely to emerge, and their characteristics; and, on the other hand, to support policy makers in devising the “rules of the game” that could help obtain a desired result. Despite the fact that allocation of natural resources, especially of trans-boundary nature, has all the characteristics of a negotiation problem, there are not many applications of formal negotiation theory to the issue. Therefore, this paper first discusses the noncooperative bargaining models applied to water allocation problems found in the literature. Particular attention will be given to those directly modelling the process of negotiation, although some attempts at finding strategies to maintain the efficient allocation solution will also be illustrated. In addition, this paper will focus on Negotiation Support Systems (NSS), developed to support the process of negotiation. This field of research is still relatively new, however, and NSS have not yet found much use in real life negotiation. The paper will conclude by highlighting the key remaining gaps in the literature.Negotiation theory, Bragaining, Coalitions, Fairness, Agreements