Business-oriented Software Process Improvement based on CMM and CMMI using QFD

Software Process Improvement (SPI) has become the key to the survival of many software development organizations. Many international SPI models/standards are developed for SPI. The Capability Maturity Model (CMM) and Capability Maturity Model Integrated (CMMI)) from the Software Engineering Institute are two SPI models. In this study, several existing SPI models and approaches are reviewed, their advantages are identified, and their drawbacks are discussed. A set of new SPI frameworks integrating Quality Function Deployment (QFD) with both CMM and CMMI are developed by combining the best features of previous approaches and addressing their limitations --Abstract, page iii

Software Team Development in the Capability Maturity Model,

As software development organizations become more process-oriented they usually discover that they must address people and team development in an expanded and more systematic manner. The software Capability Maturity Model (CMM®) developed by the Software Engineering Institute specifies in great detail what needs in the system development life cycle; how it is done is greatly dependent on people and teams. This paper discusses team development issues for organizations to consider as they pursue higher maturity levels

Software Process Management

The paper gives an overview of the software process using the capability maturity model instituted by the Software Engineering Institute at the Carnegie Mellon University, Pittsburgh, PA and also briefly focuses on a sequence of maturity levels in the software process that can be observed in development organisations. The paper aims to express the need for process management and understand something of the conditions that determine where one is and where one can hope to be. An attempt is also made to provide a framework and some techniques for evaluating and improving the process of developing software

Software project process management maturity and project performance: An examination of Taiwan\u27s software companies

Researchers and practitioners argue that an inadequate software development process is one critical factor accounting for high project failure rates. a result, the Capability Maturity Model (CMM) was introduced by the Software Engineering Institute as a guideline for advancing project maturity and improving the odds of project success. To investigate the effectiveness of applying the principles of the CMM, a survey was conducted of 196 Information System managers in Taiwan. The results indicate that a more mature software development process reduces the extent of certain risks experienced during the project development and enables better project performance. Managerial implications regarding the CMM are described

Studi Tinjauan Perbandingan Kipi Dan Cmmi Sebagai Framework Standar Kematangan Pengembangan Industri Perangkat Lunak Di Indonesia

Model kematangan kemampuan atau Capability Maturity Model adalah salah satu pemicu pengembangan industri telematika, dalam hal standarisasi kemampuan pengembang perangkat lunak. KIPI merupakan suatu standar model kematangan kemampuan yang berlaku di Indonesia. KIPI diserap dari CMMI atau Capability Maturity Model Integration yang dikeluarkan oleh Software Engineering Institute, SEI, dengan penyesuaian tertentu, menurut karakteristik industri telematika dalam negeri. Studi tinjauan perbandingan KIPI dan CMMI sebagai framework standar kematangan pengembangan industri perangkat lunak ini, memaparkan beberapa perbandingan langsung antara CMMI dan KIPI. Perbandingan KIPI dan CMMI merupakan hal penting untuk memahami keterkaitan setiap area kunci proses dalam setiap tahap kematangan dari masing-masing standar ukuran tersebut. Dengan memahami masing-masing area kunci proses, maka implementasi KIPI akan merupakan salah satu faktor penentu tumbuhkembangnya pengembang perangkat lunak dalam negeri menuju terwujudnya visi bangun industri telematika 2020

A Metrics Framework for Customer-Focused Quality,

Although nearly everyone agrees that the collection and analysis of metrics is highly beneficial to software development and maintenance organizations, this process remains difficult for many of those organizations. The purpose of this paper is to describe a practical set of metrics that are focused on customer satisfaction and that are easily understood by both customer and developer organizations. The goals and concepts related to these metrics are presented in a framework designed to establish compliance mapping with the Software Engineering Institute\u27s (SEI) Capability Maturity Model (CMM®) for software

A Case Study of Strategic Metrics Use in a CMM-Based Outsourcing Environment

IT firms that specialize in outsourcing must provide assurances to their customers that they are adding value to that business relationship. The purpose of this paper is to describe a practical set of metrics that are focused on customer satisfaction and that are easily understood by both customer and developer organizations. The metrics established by Keane, Inc., a large US-based IT services firm, are based upon the goals and concepts of the Software Engineering Institute\u27s (SEI) Capability Maturity Model (CMM®) for software

Program Facilitates CMMI Appraisals

A computer program has been written to facilitate appraisals according to the methodology of Capability Maturity Model Integration (CMMI). [CMMI is a government/industry standard, maintained by the Software Engineering Institute at Carnegie Mellon University, for objectively assessing the engineering capability and maturity of an organization (especially, an organization that produces software)]. The program assists in preparation for a CMMI appraisal by providing drop-down lists suggesting required artifacts or evidence. It identifies process areas for which similar evidence is required and includes a copy feature that reduces or eliminates repetitive data entry. It generates reports to show the entire framework for reference, the appraisal artifacts to determine readiness for an appraisal, and lists of interviewees and questions to ask them during the appraisal. During an appraisal, the program provides screens for entering observations and ratings, and reviewing evidence provided thus far. Findings concerning strengths and weaknesses can be exported for use in a report or a graphical presentation. The program generates a chart showing capability level ratings of the organization. A context-sensitive Windows help system enables a novice to use the program and learn about the CMMI appraisal process

WHAT MAKES A USEFUL MATURITY MODEL? A FRAMEWORK OF GENERAL DESIGN PRINCIPLES FOR MATURITY MODELS AND ITS DEMONSTRATION IN BUSINESS PROCESS MANAGEMENT

Since the Software Engineering Institute has launched the Capability Maturity Model almost twenty years ago, hundreds of maturity models have been proposed by researchers and practitioners across multiple application domains. With process orientation being a central paradigm of organizational design and continuous process improvement taking top positions on CIO agendas, maturity models are also prospering in business process management. Although the application of maturity models is increasing in quantity and breadth, the concept of maturity models is frequently subject to criticism. Indeed, numerous shortcomings have been disclosed referring to both maturity models as design products and the process of maturity model design. Whereas research has already substantiated the design process, there is no holistic understanding of the principles of form and function – that is, the design principles – maturity models should meet. We therefore propose a pragmatic, yet well-founded framework of general design principles justified by existing literature and grouped according to typical purposes of use. The framework is demonstrated using an exemplary set of maturity models related to business process management. We finally give a brief outlook on implications and topics for further research