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Three case studies of successful use of educational technology are presented. In each, students' usage of the technology was not what had been expected by the course designers. Theoretical ideas from the sociology of technology are used to illuminate the disparity between expectation and reality. The paper concludes that students' use of educational technology is not wholly predictable from the technology itself; and that the notion of an 'affordance' in relation to educational technology is not straightforward
Images of Technology in Sociology: Computer as Butterfly and Bat
Computers begin, without being aware of it, to effect a major turn in social science technology research: machine technology, having been left for a long time to engineers and environmentalists, arouses the interest of sociologists, too. The paper highlights the conceptual advances of a new sociology of technology, which takes seriously the social constructions of technology of computer scientists and computer users. In the context of an emerging "media ecology", the main argument is about a social scientific mystification of Artificial Intelligence technologies
Delegating and Distributing Morality: Can We Inscribe Privacy Protection in a Machine?
This paper addresses the question of delegation of morality to a machine, through a consideration of whether or not non-humans can be considered to be moral. The aspect of morality under consideration here is protection of privacy. The topic is introduced through two cases where there was a failure in sharing and retaining personal data protected by UK data protection law, with tragic consequences. In some sense this can be regarded as a failure in the process of delegating morality to a computer database. In the UK, the issues that these cases raise have resulted in legislation designed to protect children which allows for the creation of a huge database for children. Paradoxically, we have the situation where we failed to use digital data in enforcing the law to protect children, yet we may now rely heavily on digital technologies to care for children. I draw on the work of Floridi, Sanders, Collins, Kusch, Latour and Akrich, a spectrum of work stretching from philosophy to sociology of technology and the “seamless web” or “actor–network” approach to studies of technology. Intentionality is considered, but not deemed necessary for meaningful moral behaviour. Floridi’s and Sanders’ concept of “distributed morality” accords with the network of agency characterized by actor–network approaches. The paper concludes that enfranchizing non-humans, in the shape of computer databases of personal data, as moral agents is not necessarily problematic but a balance of delegation of morality must be made between human and non-human actors
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Motivations for innovation in the built environment: new directions for research
Innovation in the built environment involves multiple actors with diverse motivations. Policy-makers find it difficult to promote changes that require cooperation from these numerous and dispersed actors and to align their sometimes divergent interests. Established research traditions on the economics and management of innovation pay only limited attention to stakeholder choices, engagement and motivation. This paper reviews the insights that emerge as research in these traditions comes into contact with work on innovation from sociological and political perspectives. It contributes by highlighting growing areas of research on user involvement in complex innovation, collective action, distributed innovation and transition management. To differing extents, these provide approaches to incorporate the motivations of different actors into theoretical understanding. These indicate new directions for research that promise to enrich understanding of innovation
Embracing the political in technology and transition studies: a response to Philip Vergragt and Bram Bos
This article is a short reaction to the comments of Vergragt (Found Sci, 2012) and Bos (Found Sci, 2012) on my article “Sustainability transition and the nature of technology” (Paredis in Found Sci 16(2–3):195–225, Paredis 2011). I start by situating current transition research in the sustainability debate. The relation between the two is simultaneously specific and vague: specific about processes at work during transitions, vague about the content and direction of the change. I then move on to a discussion of how a better conceptualisation of technology could strengthen the transition framework. I want to thank the two reviewers for their critical remarks, that stimulated me to better explain my position
Reflecting on the usability of research on culture in designing interaction
The concept of culture has been attractive to producers of interactive\ud
systems who are willing to design useful and relevant solutions to users\ud
increasingly located in culturally diverse contexts. Despite a substantial body of\ud
research on culture and technology, interaction designers have not always been\ud
able to apply these research outputs to effectively define requirements for\ud
culturally diverse users. This paper frames this issue as one of understanding of\ud
the different paradigms underpinning the cultural models being applied to\ud
interface development and research. Drawing on different social science theories,\ud
the authors discuss top-down and bottom-up perspectives in the study of users‟\ud
cultural differences and discuss the extent to which each provides usable design\ud
knowledge. The case is made for combining bottom-up and top-down perspectives\ud
into a sociotechnical approach that can produce knowledge useful and usable by\ud
interaction designers. This is illustrated with a case study about the design of\ud
interactive systems for farmers in rural Kenya
Book review: The great Indian phone book: how the cheap cell phone changes business, politics, and daily life
"The Great Indian Phone Book: How The Cheap Cell Phone Changes Business, Politics, and Daily Life." Robin Jeffrey and Assa Doron. Hurst & Company, London. February 2013. --- The cheap mobile phone is arguably the most significant personal communications device in history. In India, where caste hierarchy has reinforced power for generations, the disruptive potential of the mobile phone is even more striking than elsewhere. The book probes the whole universe of the mobile phone from the contests of great capitalists and governments to control radio frequency spectrum to the ways ordinary people build the troublesome, addictive device into their daily lives. Matt Birkinshaw hopes the broad scope and rich empirical detail found in this book will prompt a range of further, narrower, investigations in its wake
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