Hybrid group recommendations for a travel service

Recommendation techniques have proven their usefulness as a tool to cope with the information overload problem in many classical domains such as movies, books, and music. Additional challenges for recommender systems emerge in the domain of tourism such as acquiring metadata and feedback, the sparsity of the rating matrix, user constraints, and the fact that traveling is often a group activity. This paper proposes a recommender system that offers personalized recommendations for travel destinations to individuals and groups. These recommendations are based on the users' rating profile, personal interests, and specific demands for their next destination. The recommendation algorithm is a hybrid approach combining a content-based, collaborative filtering, and knowledge-based solution. For groups of users, such as families or friends, individual recommendations are aggregated into group recommendations, with an additional opportunity for users to give feedback on these group recommendations. A group of test users evaluated the recommender system using a prototype web application. The results prove the usefulness of individual and group recommendations and show that users prefer the hybrid algorithm over each individual technique. This paper demonstrates the added value of various recommendation algorithms in terms of different quality aspects, compared to an unpersonalized list of the most-popular destinations

Visualizing recommendations to support exploration, transparency and controllability

Research on recommender systems has traditionally focused on the development of algorithms to improve accuracy of recommendations. So far, little research has been done to enable user interaction with such systems as a basis to support exploration and control by end users. In this paper, we present our research on the use of information visualization techniques to interact with recommender systems. We investigated how information visualization can improve user understanding of the typically black-box rationale behind recommendations in order to increase their perceived relevance and meaning and to support exploration and user involvement in the recommendation process. Our study has been performed using TalkExplorer, an interactive visualization tool developed for attendees of academic conferences. The results of user studies performed at two conferences allowed us to obtain interesting insights to enhance user interfaces that integrate recommendation technology. More specifically, effectiveness and probability of item selection both increase when users are able to explore and interrelate multiple entities - i.e. items bookmarked by users, recommendations and tags. Copyright © 2013 ACM

Learning users' interests by quality classification in market-based recommender systems

Recommender systems are widely used to cope with the problem of information overload and, to date, many recommendation methods have been developed. However, no one technique is best for all users in all situations. To combat this, we have previously developed a market-based recommender system that allows multiple agents (each representing a different recommendation method or system) to compete with one another to present their best recommendations to the user. In our system, the marketplace encourages good recommendations by rewarding the corresponding agents who supplied them according to the users’ ratings of their suggestions. Moreover, we have theoretically shown how our system incentivises the agents to bid in a manner that ensures only the best recommendations are presented. To do this effectively in practice, however, each agent needs to be able to classify its recommendations into different internal quality levels, learn the users’ interests for these different levels, and then adapt its bidding behaviour for the various levels accordingly. To this end, in this paper we develop a reinforcement learning and Boltzmann exploration strategy that the recommending agents can exploit for these tasks. We then demonstrate that this strategy does indeed help the agents to effectively obtain information about the users’ interests which, in turn, speeds up the market convergence and enables the system to rapidly highlight the best recommendations