Linking session based services with transport plane resources in IP multimedia subsystems.

The massive success and proliferation of Internet technologies has forced network operators to recognise the benefits of an IP-based communications framework. The IP Multimedia Subsystem (IMS) has been proposed as a candidate technology to provide a non-disruptive strategy in the move to all-IP and to facilitate the true convergence of data and real-time multimedia services. Despite the obvious advantages of creating a controlled environment for deploying IP services, and hence increasing the value of the telco bundle, there are several challenges that face IMS deployment. The most critical is that posed by the widespread proliferation ofWeb 2.0 services. This environment is not seen as robust enough to be used by network operators for revenue generating services. However IMS operators will need to justify charging for services that are typically available free of charge in the Internet space. Reliability and guaranteed transport of multimedia services by the efficient management of resources will be critical to differentiate IMS services. This thesis investigates resource management within the IMS framework. The standardisation of NGN/IMS resource management frameworks has been fragmented, resulting in weak functional and interface specifications. To facilitate more coherent, focused research and address interoperability concerns that could hamper deployment, a Common Policy and Charging Control (PCC) architecture is presented that defines a set of generic terms and functional elements. A review of related literature and standardisation reveals severe shortcomings regarding vertical and horizontal coordination of resources in the IMS framework. The deployment of new services should not require QoS standardisation or network upgrade, though in the current architecture advanced multimedia services are not catered for. It has been found that end-to-end QoS mechanisms in the Common PCC framework are elementary. To address these challenges and assist network operators when formulating their iii NGN strategies, this thesis proposes an application driven policy control architecture that incorporates end-user and service requirements into the QoS negotiation procedure. This architecture facilitates full interaction between service control and resource control planes, and between application developers and the policies that govern resource control. Furthermore, a novel, session based end-to-end policy control architecture is proposed to support inter-domain coordination across IMS domains. This architecture uses SIP inherent routing information to discover the routes traversed by the signalling and the associated routes traversed by the media. This mechanism effectively allows applications to issue resource requests from their home domain and enable end-to-end QoS connectivity across all traversed transport segments. Standard interfaces are used and transport plane overhaul is not necessary for this functionality. The Common PCC, application driven and session based end-to-end architectures are implemented in a standards compliant and entirely open source practical testbed. This demonstrates proof of concept and provides a platform for performance evaluations. It has been found that while there is a cost in delay and traffic overhead when implementing the complete architecture, this cost falls within established criteria and will have an acceptable effect on end-user experience. The open nature of the practical testbed ensures that all evaluations are fully reproducible and provides a convenient point of departure for future work. While it is important to leave room for flexibility and vendor innovation, it is critical that the harmonisation of NGN/IMS resource management frameworks takes place and that the architectures proposed in this thesis be further developed and integrated into the single set of specifications. The alternative is general interoperability issues that could render end-to-end QoS provisioning for advanced multimedia services almost impossible

Convergence: the next big step

Recently, web based multimedia services have gained popularity and have proven themselves to be viable means of communication. This has inspired the telecommunication service providers and network operators to reinvent themselves to try and provide value added IP centric services. There was need for a system which would allow new services to be introduced rapidly with reduced capital expense (CAPEX) and operational expense (OPEX) through increased efficiency in network utilization. Various organizations and standardization agencies have been working together to establish such a system. Internet Protocol Multimedia Subsystem (IMS) is a result of these efforts. IMS is an application level system. It is being developed by 3GPP (3rd Generation Partnership Project) and 3GPP2 (3rd Generation Partnership Project 2) in collaboration with IETF (Internet Engineering Task Force), ITU-T (International Telecommunication Union – Telecommunication Standardization Sector), and ETSI (European Telecommunications Standards Institute) etc. Initially, the main aim of IMS was to bring together the internet and the cellular world, but it has extended to include traditional wire line telecommunication systems as well. It utilizes existing internet protocols such as SIP (Session Initiation Protocol), AAA (Authentication, Authorization and Accounting protocol), and COPS (Common Open Policy Service) etc, and modifies them to meet the stringent requirements of reliable, real time communication systems. The advantages of IMS include easy service quality management (QoS), mobility management, service control and integration. At present a lot of attention is being paid to providing bundled up services in the home environment. Service providers have been successful in providing traditional telephony, high speed internet and cable services in a single package. But there is very little integration among these services. IMS can provide a way to integrate them as well as extend the possibility of various other services to be added to allow increased automation in the home environment. This thesis extends the concept of IMS to provide convergence and facilitate internetworking of the various bundled services available in the home environment; this may include but is not limited to communications (wired and wireless), entertainment, security etc. In this thesis, I present a converged home environment which has a number of elements providing a variety of communication and entertainment services. The proposed network would allow effective interworking of these elements, based on IMS architecture. My aim is to depict the possible advantages of using IMS to provide convergence, automation and integration at the residential level

Design and implementation aspects of open source next generation networks (NGN) test-bed software toolkits

Informations- und Kommunikationstechnologien bilden seit langem das immer wichtiger werdende Rückgrat der weltweiten Wirtschaft und Telekommunikation, in der speziell Telekommunikationsnetze und -dienste einen elementaren Anteil tragen. Durch die Konvergenz von Telekommunikations- und Internettechnologien hat sich die Telekommunikationslandschaft in der letzten Dekade drastisch verändert. Bislang geschlossene Telekommunikationsumgebungen haben sich imWandel zum sogenannten Next Generation Network (NGN) hinsichtlich unterstützter Zugangsnetztechnologien und angebotener multimedialer Anwendungen sowie der eingesetzten Protokolle und Dienste zu komplexen, hochdynamischen, Multi-Service Infrastrukturen gewandelt. Die Kontrollschicht solcher NGNs ist dabei von übergeordneter Bedeutung, da diese zwischen den Zugangsnetzen und den Anwendungen sitzt. Der Einsatz und die Optimierung des IP-Multimedia Subsystem (IMS) wurde in diesem Kontext Jahrelang erforscht und diskutiert und es repräsentiert heute die weltweit anerkannte Kontrollplattform für feste und mobile Telekommunikationsnetze. Die Forschung an Protokollen und Diensten in diesen NGN Umgebungen ist aufgrund der Konvergenz von Technologien, Anwendungen und Business Modellen sowie der hohen Dynamik aber kurzen Innovationszyklen hochkomplex. Der frühzeitigen Zugang zu herstellerunabhängigen – aber dicht an der Produktwelt angelehnten - Validierungsinfrastrukturen, sogenannten offenen Technologietest-beds, kurz Test-beds, ist daher für Forschungs- und Entwicklungsabteilungen unerlässlich Die vorliegende Dissertation beschreibt die umfangreiche Forschungsarbeit des Autors auf dem Gebiet der offenen NGN Test-beds über die letzten neun Jahre und konzentriert sich dabei auf Entwurf, Entwicklung und Bereitstellung des Open Source IMS Core Projekt, das seit Jahren die Grundlage für eine Vielzahl von NGN Test-beds und zahllose NGN Forschungs- und Entwicklungsprojekte im akademischen als auch Industrienahen Umfeld rund um den Globus darstellt. Dabei wird ein großer Schwerpunkt auf die Anforderungen hinsichtlich Flexibilität, Leistung, Funktionalitätsumfang und Interoperabilität, sowie elementare Designprinzipien von Test-bedwerkzeugen gelegt. Die Arbeit beschreibt und bewertet darüberhinaus den Einsatz von Open Source Prinzipien und veranschaulicht die Vorteile dieses Ansatzes hinsichtlich Einfluss und Nachhaltigkeit der Forschung anhand des Aufbaus einer globalen Open Source IMS Core (OpenIMSCore) Forschungs-Community. Außerdem veranschaulicht die Arbeit zum Ende die Wiederverwendbarkeit der wesentlichen angewendeten Designprinzipien an anderen maßgeblich durch den Autor entwickelten Test-bed Werkzeugen, insbesondere dem Open Evolved Packet Core (OpenEPC) für die nahtlose Integration verschiedener Breitbandnetztechnologien.Information and Communication Technologies provide for a long time already the backbone of telecommunication networks, such that communication services represent an elementary foundation of today’s globally connected economy. The telecommunication landscape has experienced dramatic transformations through the convergence of the Telecom and the Internet worlds. The previously closed telecommunication domain is currently transforming itself through the so-called NGN evolution into a highly dynamic multiservice infrastructure, supporting rich multimedia applications, as well as providing comprehensive support for various access technologies. The control layer of such NGNs is then of paramount importance, as representing the convergent mediator between access and services. The use and the optimization of the IP-Multimedia Subsystem (IMS) was researched and considered in this domain for many years now, such that today it represents the world-wide recognized control platform for fixed and mobile NGNs. Research on protocols and services for such NGN architectures, due to the convergence of technologies, applications and business models, as well as for enabling highly dynamic and short innovation cycles, is highly complex and requires early access to vendor independent - yet close to real life systems - validation environments, the so-called open technology test-beds. The present thesis describes the extensive research of the author over the last nine years in the field of open NGN test-beds. It focuses on the design, development and deployment of the Open Source IMS Core project, which represents since years the foundation of numerous NGN test-beds and countless NGN Research & Development projects in the academia as well as the industry domain around the globe. A major emphasis is given for ensuring flexibility, performance, reference functionality and inter-operability, as well as satisfying elementary design principles of such test-bed toolkits. The study also describes and evaluates the use of Open Source principles, highlighting the advantages of using it in regard to the creation, impact and sustainability of a global OpenIMSCore research community. Moreover, the work documents that the essential design principles and methodology employed can be reused in a generic way to create test-bed toolkits in other technology domains. This is shown by introducing the OpenEPC project, which provides for seamless integration of different mobile broadband technologies

Flexible cross layer optimization for fixed and mobile broadband telecommunication networks and beyond

In der heutigen Zeit, in der das Internet im Allgemeinen und Telekommunikationsnetze im Speziellen kritische Infrastrukturen erreicht haben, entstehen hohe Anforderungen und neue Herausforderungen an den Datentransport in Hinsicht auf Effizienz und Flexibilität. Heutige Telekommunikationsnetze sind jedoch rigide und statisch konzipiert, was nur ein geringes Maß an Flexibilität und Anpassungsfähigkeit der Netze ermöglicht und darüber hinaus nur im begrenzten Maße die Wichtigkeit von Datenflüssen im wiederspiegelt. Diverse Lösungsansätze zum kompletten Neuentwurf als auch zum evolutionären Konzept des Internet wurden ausgearbeitet und spezifiziert, um diese neuartigen Anforderungen und Herausforderungen adäquat zu adressieren. Einer dieser Ansätze ist das Cross Layer Optimierungs-Paradigma, welches eine bisher nicht mögliche direkte Kommunikation zwischen verteilten Funktionalitäten unterschiedlichen Typs ermöglicht, um ein höheres Maß an Dienstgüte zu erlangen. Ein wesentlicher Indikator, welcher die Relevanz dieses Ansatzes unterstreicht, zeichnet sich durch die Programmierbarkeit von Netzwerkfunktionalitäten aus, welche sich aus der Evolution von heutigen hin zu zukünftigen Netzen erkennen lässt. Dieses Konzept wird als ein vielversprechender Lösungsansatz für Kontrollmechanismen von Diensten in zukünftigen Kernnetzwerken erachtet. Dennoch existiert zur Zeit der Entstehung dieser Doktorarbeit kein Ansatz zur Cross Layer Optimierung in Festnetz-und Mobilfunknetze, welcher der geforderten Effizienz und Flexibilität gerecht wird. Die übergeordnete Zielsetzung dieser Arbeit adressiert die Konzeptionierung, Entwicklung und Evaluierung eines Cross Layer Optimierungsansatzes für Telekommunikationsnetze. Einen wesentlichen Schwerpunkt dieser Arbeit stellt die Definition einer theoretischen Konzeptionierung und deren praktischer Realisierung eines Systems zur Cross Layer Optimierung für Telekommunikationsnetze dar. Die durch diese Doktorarbeit analysierten wissenschaftlichen Fragestellungen betreffen u.a. die Anwendbarkeit von Cross Layer Optimierungsansätzen auf Telekommunikationsnetzwerke; die Betrachtung neuartiger Anforderungen; existierende Konzepte, Ansätze und Lösungen; die Abdeckung neuer Funktionalitäten durch bereits existierende Lösungen; und letztendlich den erkennbaren Mehrwert des neu vorgeschlagenen Konzepts gegenüber den bestehenden Lösungen. Die wissenschaftlichen Beiträge dieser Doktorarbeit lassen sich grob durch vier Säulen skizzieren: Erstens werden der Stand der Wissenschaft und Technik analysiert und bewertet, Anforderungen erhoben und eine Lückenanalyse vorgenommen. Zweitens werden Herausforderungen, Möglichkeiten, Limitierungen und Konzeptionierungsaspekte eines Modells zur Cross Layer Optimierung analysiert und evaluiert. Drittens wird ein konzeptionelles Modell - Generic Adaptive Resource Control (GARC) - spezifiziert, als Prototyp realisiert und ausgiebig validiert. Viertens werden theoretische und praktische Beiträge dieser Doktorarbeit vertiefend analysiert und bewertet.As the telecommunication world moves towards a data-only network environment, signaling, voice and other data are similarly transported as Internet Protocol packets. New requirements, challenges and opportunities are bound to this transition and influence telecommunication architectures accordingly. In this time in which the Internet in general, and telecommunication networks in particular, have entered critical infrastructures and systems, it is of high importance to guarantee efficient and flexible data transport. A certain level of Quality-of-Service (QoS) for critical services is crucial even during overload situations in the access and core network, as these two are the bottlenecks in the network. However, the current telecommunication architecture is rigid and static, which offers very limited flexibility and adaptability. Several concepts on clean slate as well as evolutionary approaches have been proposed and defined in order to cope with these new challenges and requirements. One of these approaches is the Cross Layer Optimization paradigm. This concept omits the strict separation and isolation of the Application-, Control- and Network-Layers as it enables interaction and fosters Cross Layer Optimization among them. One indicator underlying this trend is the programmability of network functions, which emerges clearly during the telecommunication network evolution towards the Future Internet. The concept is regarded as one solution for service control in future mobile core networks. However, no standardized approach for Cross Layer signaling nor optimizations in between the individual layers have been standardized at the time this thesis was written. The main objective of this thesis is the design, implementation and evaluation of a Cross Layer Optimization concept on telecommunication networks. A major emphasis is given to the definition of a theoretical model and its practical realization through the implementation of a Cross Layer network resource optimization system for telecommunication systems. The key questions answered through this thesis are: in which way can the Cross Layer Optimization paradigm be applied on telecommunication networks; which new requirements arise; which of the required functionalities cannot be covered through existing solutions, what other conceptual approaches already exist and finally whether such a new concept is viable. The work presented in this thesis and its contributions can be summarized in four parts: First, a review of related work, a requirement analysis and a gap analysis were performed. Second, challenges, limitations, opportunities and design aspects for specifying an optimization model between application and network layer were formulated. Third, a conceptual model - Generic Adaptive Resource Control (GARC) - was specified and its prototypical implementation was realized. Fourth, the theoretical and practical thesis contributions was validated and evaluated

Enhanced Quality of Experience Based on Enriched Network Centric and Access Control Mechanisms

In the digital world service provisioning in user satisfying quality has become the goal of any content or network provider. Besides having satisfied and therefore, loyal users, the creation of sustainable revenue streams is the most important issue for network operators [1], [2], [3]. The motivation of this work is to enhance the quality of experience of users when they connect to the Internet, request application services as well as to maintain full service when these users are on the move in WLAN based access networks. In this context, the aspect of additional revenue creation for network operators is considered as well. The enhancements presented in this work are based on enriched network centric and access control mechanisms which will be achieved in three different areas of networks capabilities, namely the network performance, the network access and the network features themselves. In the area of network performance a novel authentication and authorisation method is introduced which overcomes the drawback of long authentication time in the handover procedure as required by the generic IEEE 802.1X process using the EAP-TLS method. The novel sequential authentication solution reduces the communication interruption time in a WLAN handover process of currently several hundred milliseconds to some milliseconds by combining the WPA2 PSK and the WPA2 EAP-TLS. In the area of usability a new user-friendly hotspot registration and login mechanisms is presented which significantly simplifies how users obtain WLAN hotspot login credentials and logon to a hotspot. This novel barcode initiated hotspot auto-login solution obtains user credentials through a simple SMS and performs an auto-login process that avoids the need to enter user name and password on the login page manually. In the area of network features a new system is proposed which overcomes the drawback that users are not aware of the quality in which a service can be provided prior to starting the service. This novel graceful denial of service solution informs the user about the expected application service quality before the application service is started

Peer-to-peer television for the IP multimedia subsystem

Peer-to-peer (P2P) video streaming has generated a significant amount of interest in both the research community and the industry, which find it a cost-effective solution to the user scalability problem. However, despite the success of Internet-based applications, the adoption has been limited for commercial services, such as Internet Protocol Television (IPTV). With the advent of the next-generation-networks (NGN) based on the IP Multimedia Subsystem (IMS), advocating for an open and inter-operable architecture, P2P emerges as a possible alternative in situations where the traditional mechanisms are not possible or economically feasible. This work proposes a P2P IPTV architecture for an IMS-based NGN, called P2PTV, which allows one or more service providers to use a common P2P infrastructure for streaming the TV channels to their subscribers. Instead of using servers, we rely on the uploading capabilities of the user equipments, like set-top boxes, located at the customers’ premise. We comply with the existing IMS and IPTV standards from the 3rd Generation Partnership Project (3GPP) and the Telecommunications and Internet converged Services and Protocols for Advanced Networking (TISPAN) bodies, where a centralized P2PTV application server (AS) manages the customer access to the service and the peer participation. Because watching TV is a complex and demanding user activity, we face two significant challenges. The first is to accommodate the mandatory IMS signaling, which reserves in the network the necessary QoS resources during every channel change, establishing a multimedia session between communicating peers. The second is represented by the streaming interruptions, or churn, when the uploading peer turns off or changes its current TV channel. To tackle these problems, we propose two enhancements. A fast signaling method, which uses inactive uploading sessions with reserved but unused QoS, to improve the tuning delay for new channel users. At every moment, the AS uses a feedback based algorithm to compute the number of necessary sessions that accommodates well the demand, while preventing the over-reservation of resources. We approach with special care mobility situations, where a proactive transfer of the multimedia session context using the IEEE 802.21 standard offers the best alternative to current methods. The second enhancement addresses the peer churn during channel changes. With every TV channel divided into a number of streams, we enable peers to download and upload streams different from their current channel, increasing the stability of their participation. Unlike similar work, we benefit from our estimation of the user demand and propose a decentralized method for a balanced assignment of peer bandwidth. We evaluate the performance of the P2PTV through modeling and large-scale computer simulations. A simpler experimental setting, with pure P2P streaming, indicates the improvements over the delay and peer churn. In more complex scenarios, especially with resource-poor peers having a limited upload capacity, we envision P2P as a complementary solution to traditional approaches like IP multicast. Reserving P2P for unpopular TV channels exploits the peer capacity and prevents the necessity of a large number of sparsely used multicast trees. Future work may refine the AS algorithms, address different experimental scenarios, and extend the lessons learned to non-IMS networks. ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------La transmisión de vídeo con tecnologías peer-to-peer (P2P) ha generado un gran interés, tanto en la industria como en la comunidad científica, quienes han encontrado en dicha unión la solución para afrontar los problemas de escalabilidad de la transmisión de vídeo, reduciendo al mismo tiempo sus costes. A pesar del éxito de estos mecanismos en Internet, la transmisión de vídeo mediante técnicas P2P no se ha utilizado en servicios comerciales como puede ser el de televisión por IP (IPTV). Con la aparición de propuestas de redes de próxima generación basadas en el IP Multimedia Subsystem (IMS), que permite una arquitectura abierta e interoperable, los mecanismos basados en P2P emergen como posibles alternativas en situaciones donde los mecanismos tradicionales de transmisión de vídeo no se pueden desplegar o no son económicamente viables. Esta tesis propone una arquitectura de servicio de televisión peer-to-peer para una red de siguiente generación basada en IMS, que abreviaremos como P2PTV, que permite a uno o más proveedores de servicio utilizar una infraestructura P2P común para la transmisión de canales de TV a sus suscriptores. En vez de utilizar varios servidores, proponemos utilizar la capacidad de envío de los equipos de usuario, como los set-top boxes, localizados en el lado del cliente. En esta tesis extendemos los trabajos de estandarización sobre IMS IPTV de los organismos 3rd Generation Partnership Project (3GPP) y del Telecommunications and Internet converged Services and Protocols for Advanced Networking (TISPAN), donde un servidor de aplicación (AS) central de P2PTV administra el acceso de los clientes al servicio y permite compartir los recursos de los equipos. Debido a que el acceso a los canales de TV por parte de los usuarios es una actividad compleja, nos enfrentamos a dos retos importantes. El primero es administrar la señalización de IMS, con la cual se reservan los recursos de QoS necesarios durante cada cambio de canal, estableciendo una sesión multimedia entre los diferentes elementos de la comunicación. El segundo está representado por las interrupciones de la reproducción de video, causado por los equipos que sirven dicho vídeo cuando estos se desconectan del sistema o cuando cambian de canal. Para afrontar estos retos, proponemos dos mejoras al sistema. La primera mejora introduce el método de señalización rápida, en la cual se utilizan sesiones multimedia inactivas pero con recursos reservados para acelerar las conexiones entre usuarios. En cada momento, el AS utiliza la información extraída del algoritmo propuesto, que calcula el número de sesiones necesarias para administrar la demanda de conexiones, pero sin realizar una sobre-estimación, manteniendo bajo el uso de los recursos. Hemos abordado con especial cuidado la movilidad de los usuarios, donde se ha propuesto una transferencia de sesión pro-activa utilizando el estándar IEEE 802.21, el cual brinda una mejor alternativa que los métodos propuestos hasta la fecha. La segunda mejora se enfoca en las desconexiones de usuarios durante cambios de canal. Dividiendo los canales de TV en varios segmentos, permitimos a los equipos descargar o enviar diferentes partes de cualquier canal, aumentando la estabilidad de su participación. A diferencia de otros trabajos, nuestra propuesta se beneficia de la estimación de la demanda futura de los usuarios, proponiendo un método descentralizado para una asignación balanceada del ancho de banda de los equipos. Hemos evaluado el rendimiento del sistema P2PTV a través de modelado y de simulaciones de ordenador en sistemas IPTV de gran escala. Una configuración simple, con envío P2P puro, indica mejoras en el retardo y número de desconexiones de usuarios. En escenarios más complejos, especialmente con equipos con pocos recursos en la subida, sugerimos el uso de P2P como una solución complementaria a las soluciones tradicionales de multicast IP. Reservando el uso de P2P para los canales de TV poco populares, se permite explotar los recursos de los equipos y se previene la necesidad de un alto número de árboles multicast dispersos. Como trabajo futuro, se propone refinar los algoritmos del AS, abordar diferentes escenarios experimentales y también extender las lecciones aprendidas en esta tesis a otros sistemas no basados en IMS

Assuming Data Integrity and Empirical Evidence to The Contrary

Background: Not all respondents to surveys apply their minds or understand the posed questions, and as such provide answers which lack coherence, and this threatens the integrity of the research. Casual inspection and limited research of the 10-item Big Five Inventory (BFI-10), included in the dataset of the World Values Survey (WVS), suggested that random responses may be common. Objective: To specify the percentage of cases in the BRI-10 which include incoherent or contradictory responses and to test the extent to which the removal of these cases will improve the quality of the dataset. Method: The WVS data on the BFI-10, measuring the Big Five Personality (B5P), in South Africa (N=3 531), was used. Incoherent or contradictory responses were removed. Then the cases from the cleaned-up dataset were analysed for their theoretical validity. Results: Only 1 612 (45.7%) cases were identified as not including incoherent or contradictory responses. The cleaned-up data did not mirror the B5P- structure, as was envisaged. The test for common method bias was negative. Conclusion: In most cases the responses were incoherent. Cleaning up the data did not improve the psychometric properties of the BFI-10. This raises concerns about the quality of the WVS data, the BFI-10, and the universality of B5P-theory. Given these results, it would be unwise to use the BFI-10 in South Africa. Researchers are alerted to do a proper assessment of the psychometric properties of instruments before they use it, particularly in a cross-cultural setting

Leading Towards Voice and Innovation: The Role of Psychological Contract

Background: Empirical evidence generally suggests that psychological contract breach (PCB) leads to negative outcomes. However, some literature argues that, occasionally, PCB leads to positive outcomes. Aim: To empirically determine when these positive outcomes occur, focusing on the role of psychological contract (PC) and leadership style (LS), and outcomes such as employ voice (EV) and innovative work behaviour (IWB). Method: A cross-sectional survey design was adopted, using reputable questionnaires on PC, PCB, EV, IWB, and leadership styles. Correlation analyses were used to test direct links within the model, while regression analyses were used to test for the moderation effects. Results: Data with acceptable psychometric properties were collected from 11 organisations (N=620). The results revealed that PCB does not lead to substantial changes in IWB. PCB correlated positively with prohibitive EV, but did not influence promotive EV, which was a significant driver of IWB. Leadership styles were weak predictors of EV and IWB, and LS only partially moderated the PCB-EV relationship. Conclusion: PCB did not lead to positive outcomes. Neither did LS influencing the relationships between PCB and EV or IWB. Further, LS only partially influenced the relationships between variables, and not in a manner which positively influence IWB