Knowledge Representation Concepts for Automated SLA Management

Outsourcing of complex IT infrastructure to IT service providers has increased substantially during the past years. IT service providers must be able to fulfil their service-quality commitments based upon predefined Service Level Agreements (SLAs) with the service customer. They need to manage, execute and maintain thousands of SLAs for different customers and different types of services, which needs new levels of flexibility and automation not available with the current technology. The complexity of contractual logic in SLAs requires new forms of knowledge representation to automatically draw inferences and execute contractual agreements. A logic-based approach provides several advantages including automated rule chaining allowing for compact knowledge representation as well as flexibility to adapt to rapidly changing business requirements. We suggest adequate logical formalisms for representation and enforcement of SLA rules and describe a proof-of-concept implementation. The article describes selected formalisms of the ContractLog KR and their adequacy for automated SLA management and presents results of experiments to demonstrate flexibility and scalability of the approach.Comment: Paschke, A. and Bichler, M.: Knowledge Representation Concepts for Automated SLA Management, Int. Journal of Decision Support Systems (DSS), submitted 19th March 200

Quantum mechanics as a theory of probability

We develop and defend the thesis that the Hilbert space formalism of quantum mechanics is a new theory of probability. The theory, like its classical counterpart, consists of an algebra of events, and the probability measures defined on it. The construction proceeds in the following steps: (a) Axioms for the algebra of events are introduced following Birkhoff and von Neumann. All axioms, except the one that expresses the uncertainty principle, are shared with the classical event space. The only models for the set of axioms are lattices of subspaces of inner product spaces over a field K. (b) Another axiom due to Soler forces K to be the field of real, or complex numbers, or the quaternions. We suggest a probabilistic reading of Soler's axiom. (c) Gleason's theorem fully characterizes the probability measures on the algebra of events, so that Born's rule is derived. (d) Gleason's theorem is equivalent to the existence of a certain finite set of rays, with a particular orthogonality graph (Wondergraph). Consequently, all aspects of quantum probability can be derived from rational probability assignments to finite "quantum gambles". We apply the approach to the analysis of entanglement, Bell inequalities, and the quantum theory of macroscopic objects. We also discuss the relation of the present approach to quantum logic, realism and truth, and the measurement problem.Comment: 37 pages, 3 figures. Forthcoming in a Festschrift for Jeffrey Bub, ed. W. Demopoulos and the author, Springer (Kluwer): University of Western Ontario Series in Philosophy of Scienc

Optimizing I/O for Big Array Analytics

Big array analytics is becoming indispensable in answering important scientific and business questions. Most analysis tasks consist of multiple steps, each making one or multiple passes over the arrays to be analyzed and generating intermediate results. In the big data setting, I/O optimization is a key to efficient analytics. In this paper, we develop a framework and techniques for capturing a broad range of analysis tasks expressible in nested-loop forms, representing them in a declarative way, and optimizing their I/O by identifying sharing opportunities. Experiment results show that our optimizer is capable of finding execution plans that exploit nontrivial I/O sharing opportunities with significant savings.Comment: VLDB201

Business process management: a bird's-eye view and research agenda.

Processes; Management; Research;

Use-cases on evolution

This report presents a set of use cases for evolution and reactivity for data in the Web and Semantic Web. This set is organized around three different case study scenarios, each of them is related to one of the three different areas of application within Rewerse. Namely, the scenarios are: “The Rewerse Information System and Portal”, closely related to the work of A3 – Personalised Information Systems; “Organizing Travels”, that may be related to the work of A1 – Events, Time, and Locations; “Updates and evolution in bioinformatics data sources” related to the work of A2 – Towards a Bioinformatics Web