PERAN KEPERCAYAAN DALAM PERILAKU PELANGGAN UNTUK MENINGKATKAN PENJUALAN SECARA ONLINE

Online shopping is the activity of purchasing goods and services through the medium of the internet. Interestingly shopping online will change the behavior of customers and business practices in the future significantly. An important factor in online shopping is my belief. Confidence in the internet is an important consideration in making a purchase online. Many consumers to buy over the internet is due mainly to the issue of trust through payments online. The trust, in the sense of social psychological, is the belief that the other person will react in predictable ways. In short, confidence is the belief that one can rely on the promises made by others Most significant obstacles in the long term to the success of the internet as a commercial media on the market is the lack of consumer confidence on the internet. Factors – factors that could boost consumer confidence towards online shopping among others have knowledge of consumer technology, has a web site with an interesting look, have a quality web site that well, so consumers do not have the perception of risk in the transaction of purchasing products online. As for the number of ways to improve consumer confidence: 1) Relationship Antarindividu, 2)Use Media, 3)Web design

A framework for digital signature implementations for e-government services

The advent of the Internet has brought with it new innovations, new ways of doing business, new ways of working, new ways of engaging, and new forms of business models. It has ultimately disrupted the traditional ways in which we communicate, socialise, and live life in general. This era has heralded the requirement for digitization and has brought about the digital economy and the Fourth Industrial Revolution. The fundamental ways in which companies and governments do business are changing due to the increased innovation, and the cost efficiencies that this era has brought with it. Like most governments worldwide, the South African government has responded to the Internet revolution and is taking advantage of it through e-government initiatives. The direct effects of e-government include cost savings, efficiencies, improved and continuous interactions and communications with citizens, better public procurement, and improved tax collection. The area of digitization has the potential to improve how the South African government delivers services to citizens and those that reside within the borders of the country. Amongst the five elements of successful e-government transformation, process reform is at the top of the list. e-Government is not just about the automation of existing processes and inefficiencies. It is also about the creation of new processes and new relationships between all the stakeholders involved. In the South African context, the lack of optimised, automated, and digitalised processes within various government departments has impeded crossfunctional processes’ effectiveness and efficiencies. Manual interventions in processing and transactions occur to comply with the legal requirement to manually sign documents. This poses difficulties in integrating processes within government departments to achieve a seamless experience for the citizen. As a result, this treatise sets out to answer the question of what needs to be in place to allow for the utilisation of digital signatures in automating the processing of e-government services for a seamless experience for citizens and businesses. The resulting Digital Signature Framework can be used by government departments to implement digital signatures and provides providing guidance, facilitating understanding, and providing ease of use, scalability, and agility