Product Return Handling

In this article we focus on product return handling and warehousingissues. In some businesses return rates can be well over 20% andreturns can be especially costly when not handled properly. In spiteof this, many managers have handled returns extemporarily. The factthat quantitative methods barely exist to support return handlingdecisions adds to this. In this article we bridge those issues by 1)going over the key decisions related with return handling; 2)identifying quantitative models to support those decisions.Furthermore, we provide insights on directions for future research.reverse logistics;decision-making;quantitative models;retailing and warehousing

Comparison of agent-based scheduling to look-ahead heuristics for real-time transportation problems

We consider the real-time scheduling of full truckload transportation orders with time windows that arrive during schedule execution. Because a fast scheduling method is required, look-ahead heuristics are traditionally used to solve these kinds of problems. As an alternative, we introduce an agent-based approach where intelligent vehicle agents schedule their own routes. They interact with job agents, who strive for minimum transportation costs, using a Vickrey auction for each incoming order. This approach offers several advantages: it is fast, requires relatively little information and facilitates easy schedule adjustments in reaction to information updates. We compare the agent-based approach to more traditional hierarchical heuristics in an extensive simulation experiment. We find that a properly designed multiagent approach performs as good as or even better than traditional methods. Particularly, the multi-agent approach yields less empty miles and a more stable service level

Classified AGV Material Flow and Layout Data Set for Multidisciplinary Investigation

Automated Guided Vehicles (AGV) are increasingly used in industry to automate material flow tasks. To efficiently operate systems of AGVs, researchers have proposed many different planning and control methods, e.g., for scheduling, dispatching, and routing. The performance of these methods depends on the characteristics of the system, such as transport distances and station operation frequencies. Even though these characteristics strongly influence the algorithms, no classified collection of layout data was found based on a scientific literature review. In this paper, a data set of 72 material flow and layout compositions from the scientific literature (42) and German industry (30) is presented. Each composition in the data set consists of a transport matrix and a distance matrix. To classify the compositions, a holistic taxonomy was established based on distinguishing criteria for material flow and layout compositions known from the scientific literature. The compositions were classified according to the taxonomy. An analysis of the station operation frequency and transport distance distribution data reveals typical characteristics of the compositions as well as variations between the classified compositions. The aim of this data set is to allow benchmarking of planning and control methods, thus increasing the transparency and traceability of scientific work. Furthermore, the analysis of the layouts and their taxonomy allows to compare the methods of different disciplines. By providing standardized, machine readable formats, automatic testing and optimization will be possible

Agent-based transportation planning compared with scheduling heuristics

Here we consider the problem of dynamically assigning vehicles to transportation orders that have di¤erent time windows and should be handled in real time. We introduce a new agent-based system for the planning and scheduling of these transportation networks. Intelligent vehicle agents schedule their own routes. They interact with job agents, who strive for minimum transportation costs, using a Vickrey auction for each incoming order. We use simulation to compare the on-time delivery percentage and the vehicle utilization of an agent-based planning system to a traditional system based on OR heuristics (look-ahead rules, serial scheduling). Numerical experiments show that a properly designed multi-agent system may perform as good as or even better than traditional methods

A Review Of Design And Control Of Automated Guided Vehicle Systems

This paper presents a review on design and control of automated guided vehicle systems. We address most key related issues including guide-path design, estimating the number of vehicles, vehicle scheduling, idle-vehicle positioning, battery management, vehicle routing, and conflict resolution. We discuss and classify important models and results from key publications in literature on automated guided vehicle systems, including often-neglected areas, such as idle-vehicle positioning and battery management. In addition, we propose a decision framework for design and implementation of automated guided vehicle systems, and suggest some fruitful research directions

A framework for smart production-logistics systems based on CPS and industrial IoT

Industrial Internet of Things (IIoT) has received increasing attention from both academia and industry. However, several challenges including excessively long waiting time and a serious waste of energy still exist in the IIoT-based integration between production and logistics in job shops. To address these challenges, a framework depicting the mechanism and methodology of smart production-logistics systems is proposed to implement intelligent modeling of key manufacturing resources and investigate self-organizing configuration mechanisms. A data-driven model based on analytical target cascading is developed to implement the self-organizing configuration. A case study based on a Chinese engine manufacturer is presented to validate the feasibility and evaluate the performance of the proposed framework and the developed method. The results show that the manufacturing time and the energy consumption are reduced and the computing time is reasonable. This paper potentially enables manufacturers to deploy IIoT-based applications and improve the efficiency of production-logistics systems

Sustainable supply chain management in the digitalisation era: The impact of Automated Guided Vehicles

Internationalization of markets and climate change introduce multifaceted challenges for modern supply chain (SC) management in the today's digitalisation era. On the other hand, Automated Guided Vehicle (AGV) systems have reached an age of maturity that allows for their utilization towards tackling dynamic market conditions and aligning SC management focus with sustainability considerations. However, extant research only myopically tackles the sustainability potential of AGVs, focusing more on addressing network optimization problems and less on developing integrated and systematic methodological approaches for promoting economic, environmental and social sustainability. To that end, the present study provides a critical taxonomy of key decisions for facilitating the adoption of AGV systems into SC design and planning, as these are mapped on the relevant strategic, tactical and operational levels of the natural hierarchy. We then propose the Sustainable Supply Chain Cube (S2C2), a conceptual tool that integrates sustainable SC management with the proposed hierarchical decision-making framework for AGVs. Market opportunities and the potential of integrating AGVs into a SC context with the use of the S2C2 tool are further discussed

Technology assessment of future intercity passenger transportation systems. Volume 6: Impact assessment

Consequences that might occur if certain technological developments take place in intercity transportation are described. These consequences are broad ranging, and include economic, environmental, social, institutional, energy-related, and transportation service implications. The possible consequences are traced through direct (primary) impacts to indirect (secondary, tertiary, etc.) impacts. Chains of consequences are traced, reaching as far beyond the original transportation cause as is necessary to identify all impacts felt to be influenced significantly by the technological development considered