Enterprise 2.0: Collaboration and Knowledge Emergence as a Business Web Strategy Enabler

The Web is becoming in many respects a powerful tool for supporting business strategy as companies are quickly becoming more and more reliant on new Web-based technologies to capitalize on new business opportunities. However, this introduces additional managerial problems and risks that have to be taken into consideration, if they are not to be left behind. In this chapter we explore the Web’s present and future potential in relation to information sharing, knowledge management, innovation management, and the automation of cross-organizational business transactions. The suggested approach will provide entrepreneurs, managers, and IT leaders with guidance on how to adopt the latest Web 2.0-based technologies in their everyday work with a view to setting up a business Web strategy. Specifically, Enterprise 2.0 is presented as a key enabler for businesses to expand their ecosystems and partnerships. Enterprise 2.0 also acts as a catalyst for improving innovation processes and knowledge work

Knowledge-based support in Non-Destructive Testing for health monitoring of aircraft structures

Maintenance manuals include general methods and procedures for industrial maintenance and they contain information about principles of maintenance methods. Particularly, Non-Destructive Testing (NDT) methods are important for the detection of aeronautical defects and they can be used for various kinds of material and in different environments. Conventional non-destructive evaluation inspections are done at periodic maintenance checks. Usually, the list of tools used in a maintenance program is simply located in the introduction of manuals, without any precision as regards to their characteristics, except for a short description of the manufacturer and tasks in which they are employed. Improving the identification concepts of the maintenance tools is needed to manage the set of equipments and establish a system of equivalence: it is necessary to have a consistent maintenance conceptualization, flexible enough to fit all current equipment, but also all those likely to be added/used in the future. Our contribution is related to the formal specification of the system of functional equivalences that can facilitate the maintenance activities with means to determine whether a tool can be substituted for another by observing their key parameters in the identified characteristics. Reasoning mechanisms of conceptual graphs constitute the baseline elements to measure the fit or unfit between an equipment model and a maintenance activity model. Graph operations are used for processing answers to a query and this graph-based approach to the search method is in-line with the logical view of information retrieval. The methodology described supports knowledge formalization and capitalization of experienced NDT practitioners. As a result, it enables the selection of a NDT technique and outlines its capabilities with acceptable alternatives

An Effective End-User Development Approach Through Domain-Specific Mashups for Research Impact Evaluation

Over the last decade, there has been growing interest in the assessment of the performance of researchers, research groups, universities and even countries. The assessment of productivity is an instrument to select and promote personnel, assign research grants and measure the results of research projects. One particular assessment approach is bibliometrics i.e., the quantitative analysis of scientific publications through citation and content analysis. However, there is little consensus today on how research evaluation should be performed, and it is commonly acknowledged that the quantitative metrics available today are largely unsatisfactory. A number of different scientific data sources available on the Web (e.g., DBLP, Google Scholar) that are used for such analysis purposes. Taking data from these diverse sources, performing the analysis and visualizing results in different ways is not a trivial and straight forward task. Moreover, people involved in such evaluation processes are not always IT experts and hence not capable to crawl data sources, merge them and compute the needed evaluation procedures. The recent emergence of mashup tools has refueled research on end-user development, i.e., on enabling end-users without programming skills to produce their own applications. We believe that the heart of the problem is that it is impractical to design tools that are generic enough to cover a wide range of application domains, powerful enough to enable the specification of non-trivial logic, and simple enough to be actually accessible to non-programmers. This thesis presents a novel approach for an effective end-user development, specifically for non-programmers. That is, we introduce a domain-specific approach to mashups that "speaks the language of users"., i.e., that is aware of the terminology, concepts, rules, and conventions (the domain) the user is comfortable with.Comment: This PhD dissertation consists of 206 page

vSPARQL: A View Definition Language for the Semantic Web

Translational medicine applications would like to leverage the biological and biomedical ontologies, vocabularies, and data sets available on the semantic web. We present a general solution for RDF information set reuse inspired by database views. Our view definition language, vSPARQL, allows applications to specify the exact content that they are interested in and how that content should be restructured or modified. Applications can access relevant content by querying against these view definitions. We evaluate the expressivity of our approach by defining views for practical use cases and comparing our view definition language to existing query languages

A user-centric approach for developing and deploying service front-ends in the future internet of services

Service-Oriented Architectures (SOAs) based on web services have attracted a great deal of interest and Internet Technology (IT) investment over the last few years, principally in the context of business-to-business integration within corporate intranets. However, they are now evolving and breaking through enterprise boundaries in a revolutionary attempt to make the approach pervasive. This is leading to what we call a user-centric SOA. A user-centric SOA is an SOA conceived as an internet of services made up of compositional resources empowering end users to collaboratively remix and ubiquitously exploit these resources. In this paper we explore the architectural basis, technologies, frameworks and tools considered necessary to tackle this novel vision of SOA. We also present the rationale behind Ez Web/FAST, an ongoing EU-funded project whose first outcomes could serve as a preliminary proof of concept

Web 2.0 and its impact on knowledge and business organizations

Today, information overload and the lack of systems that enable locating employees with the right knowledge or skills are common challenges that large organisations face. This makes knowledge workers to re-invent the wheel and have problems to retrieve information from both internal and external resources. In addition, information is dynamically changing and ownership of data is moving from corporations to the individuals. However, there is a set of web based tools that may cause a major progress in the way people collaborate and share their knowledge. This article aims to analyse the impact of ‘Web 2.0’ on organisational knowledge strategies. A comprehensive literature review was done to present the academic background followed by a review of current ‘Web 2.0’ technologies and assessment of their strengths and weaknesses. As the framework of this study is oriented to business applications, the characteristics of the involved segments and tools were reviewed from an organisational point of view. Moreover, the ‘Enterprise 2.0’ paradigm does not only imply tools but also changes the way people collaborate, the way the work is done (processes) and finally impacts on other technologies. Finally, gaps in the literature in this area are outlined

Navigation Support for Learners in Informal Learning Networks

Learners increasingly use the Internet as source to find suitable information for their learning needs. This especially applies to informal learning that takes place during daily activities that are related to work and private life. Unfortunately, the Internet is overwhelming which makes it difficult to get an overview and to select the most suitable information. Navigation support may help to reduce time and costs involved selecting suitable information on the Internet. Promising technologies are recommender systems known from e-commerce systems like Amazon.com. They match customers with a similar taste of products and create a kind ‘neighborhood’ of likeminded customers. They look for related products purchased by the neighbors and recommend these to the current customer. In this thesis we explore the application of recommender systems to offer personalized navigation support to learners in informal Learning Networks. A model of a recommender system for informal Learning Networks is proposed that takes into account pedagogical characteristics and combines them with collaborative filtering algorithms. Which learning activities are most suitable depends on needs, preferences and goals of individual learners. Following this approach we have conducted two empirical studies. The results of these studies showed that the application of recommender systems for navigation support in informal Learning Networks is promising when supporting learners to select most suitable learning activities according to their individual needs, preferences and goals. Based on these results we introduce a technical prototype which allows us to offer navigation support to lifelong learners in informal Learning Networks