Risky business: when a CRM vendor masqueraded as an ERP specialist

Taking a social shaping perspective we unpack the development trajectory of a packaged software product to show, that contrary to mainstream accounts, design is not completely specified a-priori and that the process continues throughout implementation, and use. We show how developers, in this case third party vendors, can continue to engage in shaping packages during implementation and also how users contribute to the development effort. In particular, we illustrate how a customer relationship management package application targeted at a particular organisational function was configured to make an enterprise wide system and the key role of the vendor in this effort. To do this we refer to a 3- year qualitative field study of an expanding United Kingdom based consultancy company undergoing extreme ICT related change. This empirical research is used to explore an often ignored phenomenon, that of the role of vendors in appropriating ICTs and the potential risks they bring. Through this, we highlight the plight and responsibilities of low-level organisational actors in this process in cognisance of the fact they usually have a minor role in ICT selection but become a major player in dealing with vendors at the implementation stage when the devil is truly in the detail. The risks we identify relate to: vendor sales pitches of products as specifically related to their capabilities and the products they put forward; the calling upon of organisational resources by vendors; vendor knowledge of the application are and the actual ‘social’, ‘technical’ and ‘organisational’ capabilities of vendors to deliver a working product. We also point to the risks managers in vendor and consumer organisations create by placing their staff in difficult conditions within appropriation processes. The implications of our work centre on the need for further research related to: vendor/developer risks of packaged software, custom and open source projects; notions of professionalism and ethics in the software industry and project working conditions

Advancing Economic Research on the Free and Open Source Software Mode of Production

Early contributions to the academic literature on free/libre and open source software (F/LOSS) movements have been directed primarily at identifying the motivations that account for the sustained and often intensive involvement of many people in this non-contractual and unremunerated productive activity. This issue has been particularly prominent in economists’ contributions to the literature, and it reflects a view that widespread voluntary participation in the creation of economically valuable goods that is to be distributed without charge constitutes a significant behavioral anomaly. Undoubtedly, the motivations of F/LOSS developers deserve to be studied more intensively, but not because their behaviors are unique, or historically unprecedented. In this essay we argue that other aspects of the “open source” phenomenon are just as intriguing, if not more so, and possibly are also more consequential topics for economic analysis. We describe the re-focusing and re-direction of empirical and theoretical research in an integrated international project (based at Stanford University/SIEPR) that aims at better understanding a set of less widely discussed topics: the modes of organization, governance and performance of F/LOSS development -- viewed as a collective distributed mode of production.. We discuss of the significance of tackling those questions in order to assess the potentialities of the “open source way of working” as a paradigm for a broader class of knowledge and information- goods production, and conclude with proposals for the trajectory of future research along that line.

The dangers of resource myopia in work and organisational psychology: a plea for broadening and integration broadening

In this essay the limitations of the traditional quantitative approach in work and organisational psychology are put forward. It is argued that an extension of the methods, a broadening of the type of problems to be addressed, and a stronger integration with associated disciplines as well as with the application and implementation of the research findings are needed to ensure the usefulness and application of future W&O psychology. It is not suggested that micro-level problems should not be investigated, but it is postulated that W&O psychology should not be deprived of the opportunity to tackle other, and often more relevant, meso-and macro-level issues because we lack appropriate tools for attacking them

Reaching the intersection of Indigenous and modern: A critical analysis of disaster risk management modernization in Ivatan Indigenous communities

Known for their Indigenous knowledge, systems, and practices (IKSPs) in managing disaster risks, the Ivatans of Batanes Province in the Philippines are faced with the pressures of modernizing such generations-old traditions. While noble in intent, the technologically-driven narrative of managing disaster risks idealized by the National Disaster Risk Reduction and Management Council (NDRRMC) brings to question the change it influences on Ivatan Indigenous communities. The intersection between Ivatan IKSPs and the NDRRMC’s initiatives reflected epistemological contrasts of positivist vis-à-vis constructivist approaches that warranted a critical view. Drawing new understanding and knowledge using the critical paradigm required an Action Research-driven methodology. Specific data gathering and collaboration methods included desk research; validation of an Ivatan DRRM IKSP inventory; FGDs and workshops that delved into understanding community and Local DRRM Council perceptions and critiques; and a workshop to craft recommendations for integrating Indigenous and scientific resiliency systems. Research findings pointed out hegemonic, top- down-centric policies that insisted outsider-oriented, technical solutions that were ineffective to the local context and were potentially damaging to traditional cultural systems and practices of resiliency. However, Ivatans were also faced with endogenous agencies such as the strong thrust for modernity through technology that may potentially wane traditional resiliency practices. Outcomes from community workshops also revealed a paradigm shift in society to integrate the scientific and traditional as a continuous evolution of IKSPs and resiliency in light of the increasing threat of climate change disruptions.

Interactions in IS Project Portfolio Selection - Status Quo and Perspectives

One central and important requirement for IS project portfolio selection is the adequate consideration of project interactions. However, the IS discipline notably lacks a common understanding of the nature of project interactions and their impact on IS project portfolio selection. To remedy this we conduct a systematic and interdisciplinary literature review thereby providing a starting point for a cumulative research tradition. The main contribution of this paper is the development of a taxonomy to summarize the current state-of-the-art. Thereby, we provide a basis enabling researchers to develop integrated approaches. Based on the identified research gaps we formulate a research agenda for the field of IS project portfolio selection considering interactions

Six degree of freedom manual controls study report

The feasibility of using degree of freedom manual controls in space in an on orbit environment was determined. Several six degree of freedom controls were tested in a laboratory environment, and replica controls were used to control robot arms. The selection of six degrees of freedom as a design goal was based on the fact that six degrees are sufficient to define the location and orientation of a rigid body in space

An Emergent Architecture for Scaling Decentralized Communication Systems (DCS)

With recent technological advancements now accelerating the mobile and wireless Internet solution space, a ubiquitous computing Internet is well within the research and industrial community's design reach - a decentralized system design, which is not solely driven by static physical models and sound engineering principals, but more dynamically, perhaps sub-optimally at initial deployment and socially-influenced in its evolution. To complement today's Internet system, this thesis proposes a Decentralized Communication System (DCS) architecture with the following characteristics: flat physical topologies with numerous compute oriented and communication intensive nodes in the network with many of these nodes operating in multiple functional roles; self-organizing virtual structures formed through alternative mobility scenarios and capable of serving ad hoc networking formations; emergent operations and control with limited dependency on centralized control and management administration. Today, decentralized systems are not commercially scalable or viable for broad adoption in the same way we have to come to rely on the Internet or telephony systems. The premise in this thesis is that DCS can reach high levels of resilience, usefulness, scale that the industry has come to experience with traditional centralized systems by exploiting the following properties: (i.) network density and topological diversity; (ii.) self-organization and emergent attributes; (iii.) cooperative and dynamic infrastructure; and (iv.) node role diversity. This thesis delivers key contributions towards advancing the current state of the art in decentralized systems. First, we present the vision and a conceptual framework for DCS. Second, the thesis demonstrates that such a framework and concept architecture is feasible by prototyping a DCS platform that exhibits the above properties or minimally, demonstrates that these properties are feasible through prototyped network services. Third, this work expands on an alternative approach to network clustering using hierarchical virtual clusters (HVC) to facilitate self-organizing network structures. With increasing network complexity, decentralized systems can generally lead to unreliable and irregular service quality, especially given unpredictable node mobility and traffic dynamics. The HVC framework is an architectural strategy to address organizational disorder associated with traditional decentralized systems. The proposed HVC architecture along with the associated promotional methodology organizes distributed control and management services by leveraging alternative organizational models (e.g., peer-to-peer (P2P), centralized or tiered) in hierarchical and virtual fashion. Through simulation and analytical modeling, we demonstrate HVC efficiencies in DCS structural scalability and resilience by comparing static and dynamic HVC node configurations against traditional physical configurations based on P2P, centralized or tiered structures. Next, an emergent management architecture for DCS exploiting HVC for self-organization, introduces emergence as an operational approach to scaling DCS services for state management and policy control. In this thesis, emergence scales in hierarchical fashion using virtual clustering to create multiple tiers of local and global separation for aggregation, distribution and network control. Emergence is an architectural objective, which HVC introduces into the proposed self-management design for scaling and stability purposes. Since HVC expands the clustering model hierarchically and virtually, a clusterhead (CH) node, positioned as a proxy for a specific cluster or grouped DCS nodes, can also operate in a micro-capacity as a peer member of an organized cluster in a higher tier. As the HVC promotional process continues through the hierarchy, each tier of the hierarchy exhibits emergent behavior. With HVC as the self-organizing structural framework, a multi-tiered, emergent architecture enables the decentralized management strategy to improve scaling objectives that traditionally challenge decentralized systems. The HVC organizational concept and the emergence properties align with and the view of the human brain's neocortex layering structure of sensory storage, prediction and intelligence. It is the position in this thesis, that for DCS to scale and maintain broad stability, network control and management must strive towards an emergent or natural approach. While today's models for network control and management have proven to lack scalability and responsiveness based on pure centralized models, it is unlikely that singular organizational models can withstand the operational complexities associated with DCS. In this work, we integrate emergence and learning-based methods in a cooperative computing manner towards realizing DCS self-management. However, unlike many existing work in these areas which break down with increased network complexity and dynamics, the proposed HVC framework is utilized to offset these issues through effective separation, aggregation and asynchronous processing of both distributed state and policy. Using modeling techniques, we demonstrate that such architecture is feasible and can improve the operational robustness of DCS. The modeling emphasis focuses on demonstrating the operational advantages of an HVC-based organizational strategy for emergent management services (i.e., reachability, availability or performance). By integrating the two approaches, the DCS architecture forms a scalable system to address the challenges associated with traditional decentralized systems. The hypothesis is that the emergent management system architecture will improve the operational scaling properties of DCS-based applications and services. Additionally, we demonstrate structural flexibility of HVC as an underlying service infrastructure to build and deploy DCS applications and layered services. The modeling results demonstrate that an HVC-based emergent management and control system operationally outperforms traditional structural organizational models. In summary, this thesis brings together the above contributions towards delivering a scalable, decentralized system for Internet mobile computing and communications

Collaborative Conservation: A philosophical analysis of the efficacy and commensurability of TEK and Western Science

This thesis seeks to explore the similarities and differences between traditional ecological knowledge and Western science as a way to address long-held misconceptions about the efficacy of traditional ecological knowledge, or TEK. The motivation for this project arose from a deep desire to investigate the historical injustices toward Indigenous peoples in the name of conservation. The goal of this analysis is to illustrate that effective collaboration between Indigenous knowledge holders and Western scientists is not only possible, but desirable. I outline three major barriers from which I draw out three minimum criteria which much be met if collaborative conservation efforts are to be successful. These barriers are the misguided perspective of Western superiority over other systems of knowledge, the cultural and spiritual aspects of TEK, and the potential for exploitation and appropriation. The respective criteria are as follows: (1) there is a need to first give up the idea of the positional superiority of the West, (2) there must be acknowledgment and acceptance of the cultural underpinnings of TEK, and (3) there must be continuous engagement with traditional knowledge holders throughout any collaborative practice. My analysis illustrates that there is adequate cause to be hopeful that just and effective collaborative conservation practices are possible. I conclude by claiming that collaborative conservation has the potential to address a variety of ecological issues in a way that maximizes both justice and effectiveness

Implication of FORCEnet on coalition forces

The coalition navies of Australia, Canada, New Zealand, United Kingdom and the United States (AUSCANNZUKUS) are in a period of transformation. They are stepping out of the Industrial Age of warfare and into the Informational Age of warfare. Network Centric Warfare (NCW) is the emerging theory to accomplish this undertaking. NCW describes "the combination of strategies, emerging tactics, techniques, and procedures, and organizations that a fully or even partially networked force can employ to create a decisive war fighting advantage." 1 This theory is turned into a concept through Network Centric Operations (NCO) and implemented through the FORCEnet operational construct and architectural framework. The coalition navies are moving in a direction to develop and leverage information more effectively and efficiently. This will lead to an informational advantage that can be used as a combat multiplier to shape and control the environment, so as to dissuade, deter, and decisively defeat any enemy. This analysis was comprised of defining three TTCP AG-6 provided vignettes into ARENA model that captured Coalition ESG configurations at various FORCEnet levels. The results of the analysis demonstrated that enhanced FORCEnet capabilities such as FORCEnet Levels 2 and 4 would satisfy the capability gap for a needed network-centric ESG force that can effectively counter insurgency operations in Maritime warfare. Furthermore, the participating allied navies in the Coalition ESG should pursue acquisition strategies to upgrade their ship platforms in accordance with our recommendation which indicates that FORCEnet Level 2 is the best value.http://archive.org/details/implicationoffor109456926N