1,632 research outputs found

    Requirements on IT business value measures for mobile-integrated business processes

    Get PDF
    Investments in information technology (IT) do not always result in the expected tangible payoffs, and the factors which influence the effect of IT investments on organizational performance are not well understood. Stock market reaction is one approach to appraising IT investments. In this paper we propose a conceptual model describing the factors that impact IT investments based on market reaction findings of major event studies on IT implementation announcements. This preliminary model may serve as a starting point to better understand the complex issue of stock movements related to IT investments

    Horizon Perspectives, Volume3, Number 2, December, 1999

    Get PDF
    https://egrove.olemiss.edu/aicpa_news/5388/thumbnail.jp

    Determining Improvement Directions for Transactional and Relational Components of Websites

    Get PDF
    In this paper we propose and test a model of the stages through which firm websites become more advanced. The advancement of a website is reflected in the goals firms pursue with it. Since websites are used by customers during their decision process, we derive the website goals from the customer service life cycle. The concept of website advancement stages assumes that the website goals form one or more goal hierarchies. A goal hierarchy implies that a firm that pursues simpler goals may or may not pursue more advanced goals, but that a firm that pursues advanced level goals also pursues the more basic goals. We present the results of an empirical study of 380 firms with a website, sampled from a wide range of industries. Using the generalized partial credit model, we find two separate hierarchies of website development, namely a transactional and a relational dimension, each having three stages. The findings of this study offer insights to managers for advancing their websites and building sites with improved customer oriented strategies

    Standing on Unstable Grounds: A Reexamination of the WLBT-TV Case

    Full text link
    In 1962, the Jackson Nonviolent Movement began to change business as usual in Mississippi. The upstart organization, comprised largely of local teens, targeted prominent Jackson businesses, demanding that basic employment and consumer rights be extended to African Americans. They insisted that the segregation, degradation, and physical abuse grimly familiar to black consumers in the white marketplace be confronted and addressed. In the spring, when a pregnant African-American mother was verbally and physically assaulted by a white grocer, the Movement called a church meeting, distributed leaflets, and led a successful boycott against the store. Months later, this strategy was reemployed with a massive boycott of downtown businesses and the demand that Negro consumers ... [be] treated as they ought to be-as first class citizens (Salter, 1987, pp. 36, 56)
    corecore