A state-of-art survey on TQM applications using MCDM techniques

In today’s competitive economy, quality plays an essential role for the success business units and there are considerable efforts made to control and to improve quality characteristics in order to satisfy customers’ requirements. However, improving quality is normally involved with various criteria and we need to use Multi Criteria Decision Making (MCDM) to handle such cases. In this state-of the-art literature survey, 45 articles focused on solving quality problems by MCDM methods are investigated. These articles were published between 1994 and 2013.Seven areas were selected for categorization: (1) AHP, Fuzzy AHP, ANP and Fuzzy ANP, (2) DEMATEL and Fuzzy DEMATEL, (3) GRA, (4) Vikor and Fuzzy Vikor, (5) TOPSIS, Fuzzy TOPSIS and combination of TOPSIS and AHP, (6) Fuzzy and (7) Less frequent and hybrid procedures. According to our survey, Fuzzy based methods were the most popular technique with about 40% usage among procedures. Also AHP and ANP were almost 20% of functional methods. This survey ends with giving recommendation for future researches

Integration of Next Generation IIoT with Blockchain for the Development of Smart Industries

In modern era, a wide range of smart industries is being focus on automation-based applications. Various technologies are rapidly implementing in Industrial Internet of Things (IIoT) for manufacturing sectors that helping to achieve advanced schedule production framework and on time delivery of products. The integration of IIoT platforms with the blockchain are challenging service in manufacturing system. The primary objective of this article is to characterize various issues and challenges that are implementing IIoT and blockchain in industries. The proposed work is an integration of IIoT and blockchain in industrial processes for solving the security issues in real-time. Also, identifying various enablers of blockchain and issues of IIoT from smart industries manufacturing using a survey tool is formed in the form of questionnaire. Based on these responses Decision Making Trial and Evaluation Laboratory (DEMATEL) technique has been implemented for categorizing these challenges into cause and effect. In this paper, we introduce the general layout with their key issues and challenges of IIoT and blockchain that signifies the safety requirements to design the IIoT and blockchain. Further, we describe how IIoT can be integrated to the blockchain for smart Industrial applications. Finally, various recommendations are the proposed to upcoming IIoT and blockchain developments. The proposed work will be highly beneficial for the smart industries to develop a next generation IIoT and blockchain based framework

Construction of capital procurement decision making model to optimize supplier selection using Fuzzy Delphi and AHP-DEMATEL

Purpose – Supplier selection for capital procurement is a major strategic decision for any automobile company. The decision determines the success of the company and must be taken systematically with the utmost transparency. Therefore, the aim of this study is the construction of capital procurement decision making models to optimize supplier selection in the Indian automobile industry. Design/methodology/approach – To achieve the stated objective, a combined approach of fuzzy theory and AHP-DEMATEL is applied. Evaluation parameters are identified through an extensive literature review and criteria validation has been introduced through a Fuzzy Delphi method by using fuzzy linguistic scales to handle the vagueness of information. AHP is employed to find the priority weight of criteria although an inter-relationship map among criteria is not possible through AHP alone since it considers all criteria as independent. To overcome this, DEMATEL is used to establish cause-effect relationships among criteria. Findings – The results show that the total cost of ownership is the first weighted criterion in supplier selection for capital procurement, followed by manufacturing flexibility and maintainability, then conformity with requirement. The cause-effect model shows that supplier profile, total cost of ownership, service support and conformity with requirement are in the cause group and are considered to be the most critical factors in selecting the supplier. Originality/value – The study’s outcome can help the automobile industry to optimize their selection process in selecting their suppliers for capital procurement; the proposed model can provide guidelines and direction in this regard.N

An integrated logistics performance measurement system for logistics management

In the 1980's there was a revolution that changed the nature of traditional performance measurement systems. Since then there has been an explosion in the number of scholars and practitioners seeking new and better ways of measuring organizational performance. Performance measurement systems (PMS) specialized for logistics management caught attention much later when more enterprises began to focus on logistics to reduce operational cost and increase profits. Meanwhile, there are more demands on logistics performance measurement systems (LPMSs). The role of an LPMS is beyond monitoring logistics performance, but also to provide logistics improvement suggestions, resolve trade-offs between different logistics activities and so on. To design an LPMS, this thesis addresses the following four objectives: 1) review the evolution of performance measurement systems (PMS) for logistics since 2000; 2) determine the requirements for the design an ILPMS; 3) propose an ILPMS that satisfies these requirements; and 4) apply the ILPMS to a case study. The ILPMS consists of three components: 1) a hybrid performance measurement framework, combining a hierarchical and process-based structure, to facilitate developing logistics performance measures and metrics; 2) different strategies for developing logistics performance measures and logistics activity metrics; 3) a hybrid multi-criteria decision making methodology, analytic network process (ANP) and decision-making trial and evaluation laboratory (DEMATEL), to prioritize performance measures and metrics for managerial purposes. The ILPMS developed illustrates the procedures to establish a logistics performance measurement system for a manufacturing company. The results from the ILPMS provide effective feedback for performance management process and suggestions about performance improvement for managers. Keywords: integrated logistics performance measurement framework (ILPMS), performance measures/metrics, multi-criteria decision making methodology (MCDM

Performance drivers of green innovation under incomplete information

AbstractThe environmental management practices have been well studied; few studies are presented the firm's green innovation activities. This study is adopted to evaluate the green innovation for environment management, with a particular focus on managerial, process, product and technological aspects. The empirical analysis from Taiwanese printed circuit board manufacturing firm's reveals that such studies does exist and that the effect of focal firm's green innovation activities has been evaluated. This study identified the appropriate green innovation criteria for the case firms and developed the following selection method: (i) evaluate the weights of aspects, criteria and alternatives as described both by linguistic preferences; and (ii) rank alternative suppliers using a grey relational analysis with entropy weight. This study presents theoretical and empirical evidence of green innovation drivers in the domains of environmental management and has interesting implications for operations management research and practices. This knowledge may contribute to better decision-making towards implementing green innovation practices

Sustainable and agile manufacturing outsourcing partner selection: a literature review

[EN] Outsourcing to third party to manage non-core activities helps the firm to focus on core activities. Manufacturing firms are outsourcing product development, manufacturing, logistics, customer care etc. to enhance production capacity and flexibility, and to reduce operational costs, which in turn can improve profitability and competitive advantage of the enterprise. Sustainability in operations and supply chain is gaining momentum due to increased global environmental concern, pressures from consumers and communities, and enforced regulations. Volatile and uncertain business environment necessitates the adoption of agility and flexibility to effectively manage manufacturing and supply chain. Globalisation has made the market very competitive and hence manufacturing firms are adopting manufacturing outsourcing to third parties. Selecting a sustainable and agile manufacturing outsourcing partner (MPS) is crucial as it will improve sustainability, efficiency, and effectiveness of the supply chain and competitive advantage to the firm. Detailed literature review on sustainable and agile manufacturing outsourcing partner selection has been carried out from EBSCO data base and Goggle scholar. Selection criteria used are classified into agile, operational, economic, environmental and social. The techniques use are mostly multi criteria decision making methods (MCDM) while few have adopted programming techniques. Discussion, implication and the scope of future work is also provided.Akhtar, M. (2022). Sustainable and agile manufacturing outsourcing partner selection: a literature review. International Journal of Production Management and Engineering. 10(2):143-158. https://doi.org/10.4995/ijpme.2022.1680714315810

Enhancing the cosmetics industry sustainability through a renewed sustainable supplier selection model

The cosmetics industry requires a long-term sustainable strategy to balance its continuously growing trend worldwide and its resources consumption. In this view, the suppliers' selection process is gaining more attention affecting products' overall sustainability. The objective of this contribution is hence to develop and validate the Cosmetics Sustainable Supplier Selection (C-SSS) model allowing the selection of sustainable suppliers for the cosmetic industry, evaluating them in an objective and balanced manner. The model was built relying on both scientific and grey literature, by incorporating the characteristics of existing SSS models usually used separately. The C-SSS enabled to integrate the EMM approach (to reduce the subjectivity), the ANP approach (to evaluate criteria interconnections), and the TOPSIS and ELECTRE models (to create a hybrid compensation model) to support managers in objectively selecting the most sustainable suppliers. The C-SSS model was applied and validated through an industrial use case in a cosmetics Italian company

A novel stochastic fuzzy decision model for agile and sustainable global manufacturing outsourcing partner selection in footwear industry

Purpose – The decision-making to outsource and select the most suitable global manufacturing outsourcing partner (MOP) is complex and uncertain due to multiple conflicting qualitative and quantitative criteria as well as multiple alternatives. Vagueness and variability exist in ratings of criteria and alternatives by group of decision-makers (DMs). The paper provides a novel Stochastic Fuzzy (SF) method for evaluation and selection of agile and sustainable global MOP in uncertain and volatile business environment. Design/methodology/approach – Four main selection criteria for global MOP selection were identified such as economic, agile, environmental and social criteria. Total 16 sub-criteria were selected. To consider the vagueness and variability in ratings by group of DMs, SF method using t-distribution or z-distribution was adopted. The criteria weights were determined using the Stochastic Fuzzy-CRiteria Importance Through Intercriteria Correlation (SF-CRITIC), while MOP selection was carried out using Stochastic FuzzyVIseKriterijumskaOptimizacija I KompromisnoResenje (SF-VIKOR) in the case study of footwear industry. Sensitivity analysis was performed to test the robustness of the proposed model. A comparative analysis of SFVIKOR and VIKOR was made. Findings – The worker’s wages and welfare, product price, product quality, green manufacturing process and collaboration with partners are the most important criteria for MOP selection. The MOP3 was found to be the best agile and sustainable global MOP for the footwear company. In sensitivity analysis, significance level is found to have important role in MOP ranking. Hence, the study concluded that integrated SF-CRITIC and SF-VIKOR is an improved method for MOP selection problem. Research limitations/implications – In a group decision making, ambiguity, impreciseness and variability are found in relative ratings. Fuzzy variant Multi-Criteria Decision-Making methods cover impreciseness in ratings but not the variability. On the other hand, deterministic models do not cover either. Hence, the stochastic method based on the probability theory combining fuzzy theory is proposed to deal with decision-making problems in imprecise and uncertain environments. Most notably, the proposed model has novelty as it captures and reveals both the stochastic perspective and the fuzziness perspective in rating by group of DMs. Practical implications – The proposed multi-criteria group decision-making model contributes to the sustainable and agile footwear supply chain management and will help the policymakers in selecting the best global MOP. Originality/value – To the best of the authors’ knowledge, SF method has not been used to select MOP in the existing literature. For the first time, integrated SF-CRITIC and SF-VIKOR method were applied to select the best agile and sustainable MOP under uncertainty. Unlike other studies, this study considered agile criteria along with triple bottom line sustainable criteria for MOP selection. The novel method of SF assessment contributes to the literature and put forward the managerial implication for improving agility and sustainability of global manufacturing outsourcing in footwear industry

Three Decades of Fuzzy AHP: A Bibliometric Analysis

[EN] For decades, Fuzzy Sets Theory (FST) has been consistently developed, and its use has spread across multiple disciplines. In this process of knowledge transfer, fuzzy applications have experienced great diffusion. Among them, Fuzzy Analytic Hierarchy Process (fuzzy AHP) is one of the most widely used methodologies today. This study performs a systematic review following the PRISMA statement and addresses a bibliometric analysis of all articles published on fuzzy AHP in journals indexed in Web of Science, specifically in Science Citation Index Expanded (SCIE) and Social Science Citation Index (SSCI). The analyzed database includes 2086 articles published between 1994 and 2022. The results show the thematic clusters, the evolution of the academic conversation and the main collaboration networks. The main contribution of this article is to clarify the research agenda on fuzzy AHP. The results of the study allow academics to detect publication opportunities. In addition, the evidence found allows researchers and academics setting the field¿s agenda to advise the editors of high-impact journals on gaps and new research trends.Castello-Sirvent, F.; Meneses-Eraso, C.; Alonso-Gómez, J.; Peris-Ortiz, M. (2022). Three Decades of Fuzzy AHP: A Bibliometric Analysis. Axioms. 11(10):1-34. https://doi.org/10.3390/axioms11100525134111