Modelling Web Service Composition for Deductive Web Mining

Composition of simpler web services into custom applications is understood as promising technique for information requests in a heterogeneous and changing environment. This is also relevant for applications characterised as deductive web mining (DWM). We suggest to use problem-solving methods (PSMs) as templates for composed services. We developed a multi-dimensional, ontology-based framework, and a collection of PSMs, which enable to characterise DWM applications at an abstract level; we describe several existing applications in this framework. We show that the heterogeneity and unboundedness of the web demands for some modifications of the PSM paradigm used in the context of traditional artificial intelligence. Finally, as simple proof of concept, we simulate automated DWM service composition on a small collection of services, PSM-based templates, data objects and ontological knowledge, all implemented in Prolog

A Survey of Information Visualization Books

Information visualization is a rapidly evolving field with a growing volume of scientific literature and texts continually published.To keep abreast of the latest developments in the domain, survey papers and state-of-the-art reviews provide valuable tools formanaging the large quantity of scientific literature. Recently a survey of survey papers (SoS) was published to keep track ofthe quantity of refereed survey papers in information visualization conferences and journals. However no such resources existto inform readers of the large volume of books being published on the subject, leaving the possibility of valuable knowledgebeing overlooked. We present the first literature survey of information visualization books that addresses this challenge bysurveying the large volume of books on the topic of information visualization and visual analytics. This unique survey addressessome special challenges associated with collections of books (as opposed to research papers) including searching, browsingand cost. This paper features a novel two-level classification based on both books and chapter topics examined in each book,enabling the reader to quickly identify to what depth a topic of interest is covered within a particular book. Readers can usethis survey to identify the most relevant book for their needs amongst a quickly expanding collection. In indexing the landscapeof information visualization books, this survey provides a valuable resource to both experienced researchers and newcomers inthe data visualization discipline

Visualisation of Large-Scale Call-Centre Data

The contact centre industry employs 4% of the entire United King-dom and United States’ working population and generates gigabytes of operational data that require analysis, to provide insight and to improve efficiency. This thesis is the result of a collaboration with QPC Limited who provide data collection and analysis products for call centres. They provided a large data-set featuring almost 5 million calls to be analysed. This thesis utilises novel visualisation techniques to create tools for the exploration of the large, complex call centre data-set and to facilitate unique observations into the data.A survey of information visualisation books is presented, provid-ing a thorough background of the field. Following this, a feature-rich application that visualises large call centre data sets using scatterplots that support millions of points is presented. The application utilises both the CPU and GPU acceleration for processing and filtering and is exhibited with millions of call events.This is expanded upon with the use of glyphs to depict agent behaviour in a call centre. A technique is developed to cluster over-lapping glyphs into a single parent glyph dependant on zoom level and a customizable distance metric. This hierarchical glyph repre-sents the mean value of all child agent glyphs, removing overlap and reducing visual clutter. A novel technique for visualising individually tailored glyphs using a Graphics Processing Unit is also presented, and demonstrated rendering over 100,000 glyphs at interactive frame rates. An open-source code example is provided for reproducibility.Finally, a novel interaction and layout method is introduced for improving the scalability of chord diagrams to visualise call transfers. An exploration of sketch-based methods for showing multiple links and direction is made, and a sketch-based brushing technique for filtering is proposed. Feedback from domain experts in the call centre industry is reported for all applications developed

A framework for interactive end-user web automation

This research investigates the feasibility and usefulness of a Web-based model for end-user Web automation. The aim is to empower end users to automate their Web interactions. Web automation is defined here as the study of theoretical and practical techniques for applying an end-user programming model to enable the automation of Web tasks, activities, or interactions. To date, few tools address the issue of Web automation; moreover, their functionality and usage are limited. A novel model is presented, which combines end-user programming techniques and the software tools philosophy with the vision of the “Web as a platform.” The model provided a Web-based environment that enables the rapid creation of efficient and useful Web-oriented automation tools. It consists of a command line for the Web, a shell scripting language, and a repository of Web commands. A framework called Web2Sh (Web 2.0 Shell) has been implemented, which includes the design and implementation of scripting language (WSh) enabling end users to create and customise Web commands. A number of Web2Sh-core Web commands were implemented. There are two techniques for extending the system: developers can implement new core Web commands, and the use of WSh by end users to connect, customise, and parameterise Web commands to create new commands. The feasibility and the usefulness of the proposed model have been demonstrated by implementing several automation scripts using Web2Sh, and by a case study based experiment that was carried out by volunteered participants. The implemented Web2Sh framework provided a novel and realistic environment for creating, customising, and running Web-oriented automation tools

A framework for interactive end-user web automation

This research investigates the feasibility and usefulness of a Web-based model for end-user Web automation. The aim is to empower end users to automate their Web interactions. Web automation is defined here as the study of theoretical and practical techniques for applying an end-user programming model to enable the automation of Web tasks, activities, or interactions. To date, few tools address the issue of Web automation; moreover, their functionality and usage are limited. A novel model is presented, which combines end-user programming techniques and the software tools philosophy with the vision of the “Web as a platform.” The model provided a Web-based environment that enables the rapid creation of efficient and useful Web-oriented automation tools. It consists of a command line for the Web, a shell scripting language, and a repository of Web commands. A framework called Web2Sh (Web 2.0 Shell) has been implemented, which includes the design and implementation of scripting language (WSh) enabling end users to create and customise Web commands. A number of Web2Sh-core Web commands were implemented. There are two techniques for extending the system: developers can implement new core Web commands, and the use of WSh by end users to connect, customise, and parameterise Web commands to create new commands. The feasibility and the usefulness of the proposed model have been demonstrated by implementing several automation scripts using Web2Sh, and by a case study based experiment that was carried out by volunteered participants. The implemented Web2Sh framework provided a novel and realistic environment for creating, customising, and running Web-oriented automation tools

NOTIFICATION !!!

All the content of this special edition is retrieved from the conference proceedings published by the European Scientific Institute, ESI. http://eujournal.org/index.php/esj/pages/view/books The European Scientific Journal, ESJ, after approval from the publisher re publishes the papers in a Special edition

NOTIFICATION!!!

The full content of this special edition is retrieved from the conference proceedings published by the European Scientific Institute, ESI. http://eujournal.org/index.php/esj/pages/view/books The European Scientific Journal, ESJ, after approval from the publisher re publishes the papers in a Special edition