Active tag recommendation for interactive entity search : Interaction effectiveness and retrieval performance

We introduce active tag recommendation for interactive entity search, an approach that actively learns to suggest tags from preceding user interactions with the recommended tags. The approach utilizes an online reinforcement learning model and observes user interactions on the recommended tags to reward or penalize the model. Active tag recommendation is implemented as part of a realistic search engine indexing a large collection of movie data. The approach is evaluated in task-based user experiments comparing a complete search system enhanced with active tag recommendation to a control system in which active tag recommendation is not available. In the experiment, participants (N = 45) performed search tasks on the movie domain and the corresponding search interactions, information selections, and entity rankings were logged and analyzed. The results show that active tag recommendation (1) improves the ranking of entities compared to written-query interaction, (2) increases the amount of interaction and effectiveness of interactions to rank entities that end up being selected in a task, and (3) reduces, but does not substitute, the need for written-query interaction (4) without compromising task execution time. The results imply that active learning for search support can help users to interact with entity search systems by reducing the need for writing queries and improve search outcomes without compromising the time used for searching.Peer reviewe

Reply With: Proactive Recommendation of Email Attachments

Email responses often contain items-such as a file or a hyperlink to an external document-that are attached to or included inline in the body of the message. Analysis of an enterprise email corpus reveals that 35% of the time when users include these items as part of their response, the attachable item is already present in their inbox or sent folder. A modern email client can proactively retrieve relevant attachable items from the user's past emails based on the context of the current conversation, and recommend them for inclusion, to reduce the time and effort involved in composing the response. In this paper, we propose a weakly supervised learning framework for recommending attachable items to the user. As email search systems are commonly available, we constrain the recommendation task to formulating effective search queries from the context of the conversations. The query is submitted to an existing IR system to retrieve relevant items for attachment. We also present a novel strategy for generating labels from an email corpus---without the need for manual annotations---that can be used to train and evaluate the query formulation model. In addition, we describe a deep convolutional neural network that demonstrates satisfactory performance on this query formulation task when evaluated on the publicly available Avocado dataset and a proprietary dataset of internal emails obtained through an employee participation program.Comment: CIKM2017. Proceedings of the 26th ACM International Conference on Information and Knowledge Management. 201

A Personalized System for Conversational Recommendations

Searching for and making decisions about information is becoming increasingly difficult as the amount of information and number of choices increases. Recommendation systems help users find items of interest of a particular type, such as movies or restaurants, but are still somewhat awkward to use. Our solution is to take advantage of the complementary strengths of personalized recommendation systems and dialogue systems, creating personalized aides. We present a system -- the Adaptive Place Advisor -- that treats item selection as an interactive, conversational process, with the program inquiring about item attributes and the user responding. Individual, long-term user preferences are unobtrusively obtained in the course of normal recommendation dialogues and used to direct future conversations with the same user. We present a novel user model that influences both item search and the questions asked during a conversation. We demonstrate the effectiveness of our system in significantly reducing the time and number of interactions required to find a satisfactory item, as compared to a control group of users interacting with a non-adaptive version of the system