Teaching technical communication and English Language to potential engineers

Conference Theme: Beyond Borders: Communicating GloballyGraduates' communication skills and English language proficiency have long been a concern of employers in Hong Kong. In order to equip engineering students with the expected English language and communication skills in the workplace, institutions should develop specific programmes to meet their needs. This paper attempts to demonstrate how the Professional and Technical Communication courses at two universities in Hong Kong help their engineering students develop their language and technical communication skills. A comparison and appraisal of the pedagogy will be presented, illustrated with empirical data and examples of classroom practice. It is hoped that this paper will stimulate insights from technical communication professionals, which can help us design quality English for Specific Purposes (ESP) courses for nurturing engineering talents. © 2013 IEEE.published_or_final_versio

Translanguaging practices of Chinese/English bilingual engineers’ communications in the workplace

Existing literature argues for the urgent need to improve workplace and professional communication in the engineering field across the world. This paper reports on a study examining Chinese/English bilingual engineers’ translanguaging practices in their communications in English-speaking high-tech corporations in the United States. Evidence showed that bilingual engineers translanguaged extensively to construct meaning to meet the diverse communication needs at their workplace, which enables them to demonstrate their professional talents and skills. However, when English was the sole language for the interaction, they struggled to sound like English native speakers to convey their ideas and present their work, which disadvantaged them professionally, socially and emotional as professionals. Therefore, this study calls for a creation of a translanguaging space in the workplace to empower bilingual engineers and also a need to modify engineering education programs that recognize multilingual competence of bilinguals and enhance the development of their English professional communication ability (speaking and writing) in higher education

Understanding Industry’s Expectations of Engineering Communication Skills

The importance of communication in the engineering profession is widely acknowledged by various stakeholders, including industry, academia, professional engineers, and engineering students. Even though alternative strategies to help students improve their ability to communicate professionally have been approached by many engineering programs across the country, research indicates a continued dissatisfaction of employers when it comes to the performance of engineers as communicators in the workplace. This perspective suggests efforts to improve students’ communication skills in universities may be inconsistent with workplace needs, revealing an apparent gap between what is taught and what is expected from engineering professionals. This gap provides an opportunity for additional research to identify the specific communication competencies required for engineers to succeed in the workplace. Particularly, the requirements of industry concerning engineers’ communication skills need to be understood more deeply, so that new educational interventions may be carefully tailored according to employers’ expectations and that both communication and engineering faculty can revisit their strategies to teach students to become better communicators. In order to obtain a deeper understanding of industry’s expectations concerning engineering communication skills, a qualitative research study was implemented to provide a detailed description of the communication skills practicing engineers need while working in industry. The exclusive focus on industry was pursued through the development of case studies. Four industrial segments (High-Tech, Automotive, Aerospace, and Manufacturing) that employ a significant percentage of engineers in the U.S. were selected. Engineers in leadership positions from each of the selected industrial segments participated in in-depth interviews and discussed about the expected engineering communication skills in industry. The results revealed that: 1) oral communication is prevalent in the engineering profession; 2) engineers need to tailor their messages to multiple audiences and to select the most appropriate type of communication medium; 3) written communication is expected to be clear, concise, and precise; 4) global communication is an increasingly demanded requirement in industry

Project-Based Learning and its Effects on Freshmen Social Skills in an Engineering Program

This chapter reports some effects of project-based learning (PBL) on development of social skills on Industrial Engineering freshmen (first-year) students. PBL is an active learning and student-centered methodology that promotes skills development such as the 4C—Critical thinking, Communication, Collaboration and Creativity. These skills should be an integral part of the expected engineering competences needed for professional proficiency, in order to comply with a changeable world and instable marketplaces, which require competences well beyond the technical ones. Through a survey to the first-year students and interviews to recently graduated professionals, some interesting results about the effects of PBL on social skills development were acquired. Some of these results relate to the recognition of acquiring competences during the project development and the usefulness and applicability of these in their daily professional activity. Among others, these encompass the capability to lead projects and produce effective work within multidisciplinary teams, to deal with conflicts, and to provide effective oral and written communication and capability to adapt to different work environments and assuming responsibilities, reflecting and assessing the own learning and the work of others, and to respect the attitudes and work of others

Professionally-Oriented Foreign Language Teaching of Master’s Degree Students

The issue of professionally-oriented foreign language teaching is relevant for foreign language teachers and for future professionals whose work lies in the field of intercultural communication. Foreign language skills become one of the essential requirements for technical professionals. One can determine the efficiency of the educational process by the educational tools and materials. An urgent task is to develop the standards for foreign language teaching of master’s degree students of engineering specialties. There are typical situations that arise in professional communication in the process of creating a teaching program. Professionals’ requirements regarding speech are taken into account. The method of projects in teaching allows master’s degree students to show independence in planning, organizing, controlling their activities, studying practical problems of modern age by means of a foreign language in the real information space. Designing the teaching program based on new educational standards imposes new requirements on assessing relevant competencies in master’s degree students. Individual work as an integral element of the educational process contributes to the improvement of professional qualifications

Teaching and Practising Interdiscursivity in the Professional Areas of Engineering and Health – A Qualitative Study

Knowing to write effectively is key to communication within the different interfaces of any professional role – client-facing, colleague-facing and/or public-facing. Complaints of poor service from professionals often focus on their failure to communicate, not merely in terms of politeness and consideration, but with respect to a lack of clear explanations underlying professional decisions. In other words, the process of interpreting their specialist body of knowledge to the client appears to be a great challenge. Communication that performs a translation function between the world of the professional and that of the client is ‘interdiscursive’: it involves a fusion of genres. Interdiscursivity also arises in communication within the workplace, for example in seeking or giving authorisation or advice. In this article, we examine the challenges that interdiscursive communication pose, from the point of view of engineering and of health professionals, some of whom are also teachers in these fields at university level. Our findings are based on interviews we conducted with these different groups. We hereby aim to extend the theoretical and contextual framework drawn up by a previous survey study. Although the interview participants show a certain awareness of interdiscursive writing skills, the conclusions drawn from this awareness differ between the groups, as well as between the employed versus the self-employed professionals. While the former group writes in a way that rather disregards the target audience and does not see much sense in learning and training writing skills, the latter group was obliged to find ways of managing the demands they faced

Board 87: Work in Progress WIP Comparing the most demanded skills for Electrical and Computer Engineers (ECE) Graduates in the United States from the Perspective of ECE Academic Department Heads and ECE Professional Engineers

When students graduate from an Electrical and Computer Engineering (ECE) program, there is a discrepancy or imbalance between the job-related competencies that firms require and what academic institutions deliver. As a result, there are more graduates who lack the skills that the market dictates. Due to the skills gap, recently recruited engineers may still need more training to gain necessary competencies, costing companies both time and money. The primary purpose of this study is to compare the skills ECE graduates should have upon graduation from ECE industry perspective and ECE academic department heads’ perspectives. In this context, this paper presents the outcomes of two surveys, one distributed to ECE professional engineers and the other to ECE department heads in the U.S. Both surveys used in this study were obtained from The College and Career Readiness and Success Center at the U.S. Department of Education. The surveys focus on nine major categories: applied academic skills, critical thinking skills, interpersonal skills, personal skills, resource management skills, information use skills, communication skills, system thinking skills, and technology use skills. In addition, ECE professional engineers and ECE department heads were asked to rank several skills on a 1-5 Likert scale, where one is not important and five is vital. Forty-five ECE department heads and 45 ECE professionals completed the surveys regarding the required skills ECE graduates should possess upon graduation and how vital these skills are. The results of the surveys highlight the gap between academic outcomes and industry expectations for ECE graduates. System thinking, communication, and resource management skills are the most important skills for ECE graduates from an ECE professional engineer’s point of view. Furthermore, ECE department heads believed that applied academic skills, critical thinking skills, and technology use skills are the most important, highlighting the difference between academia and industry. Furthermore, independent samples t-test was utilized to compare the data from the two surveys to determine whether statistically significant differences existed between the department head\u27s and professional engineers\u27 assessments of the technical aptitude of Electrical and Computer Engineering graduates

Gamification as a tool for acquisition soft skills in the design field

Comunicació presentada a INTED2018, 12th International Technology, Education and Development Conference. (March 5-7 2018, Valencia, Spain).The current labour context is increasingly changing, driven by the continuous blooming of technological changes. So, the integration of recent graduates to the labour market, as new professionals, demand the acquisition of not only each field’s specific Hard Skills, but also generic, transversal Soft Skills which might facilitate the adaptation of these professionals to future contexts, while enabling them to develop their work career in a responsible way, as well as increasing their entrepreneurial spirit. These abilities are especially relevant in the field of design engineering, as the idiosyncrasy of the discipline leads their practitioners to offering solutions to diverse problems society and users have. So their professional development is inextricably linked to social changes and society evolution. In this way, in the “Sustainable Development Goal 4, Education 2030” (SDG4-Education 2030), regarding targets and commitments, the UNESCO defines the needs to emphasize the development of high-level cognitive and non-cognitive/transferable skills, such as problem solving, critical thinking, creativity, teamwork, communication skills or conflicts resolution, which can be applied across a wide range of occupational fields. Therefore, the acquisition of these Soft Skills by design professionals can ease their adaptation to a novel future scenario and guarantee a prolonged professional development over time. So, not only learners should be provided with opportunities to update their skills continuously through lifelong learning, but it is also necessary to give the chance for active professionals to adapt to new contexts in the future. This work presents an action proposal aimed to enhance the acquisition of Soft Skills by design professionals, in a playful way. So, a conceptual proposal of a methodology, based on the concept of Gamification, is suggested, where the degree of acquisition of some Soft Skills by the designer would be assessed. To do so, a platform where sharing and assessing evidences is to be developed. And the incentive for the participation of both new graduates and professionals lies in the detection of their professional weaknesses (from the evidences’ assessment) and the possibility of having a feedback consisting of professional recycling actions. The use of Smartphones becomes the vehicular platform for acquiring and assessing these transversal abilities, as these devices offer different technological possibilities for generating the designers’ own evidences, by means of actions such as voice recording, video recording, image capturing, text recognition, etc. Once generated, the evidences would be assessed by using a co-evaluation system, based on a peer review process, where the evaluation of colleagues’ work is presented as a part of a collaborative game and where the assessment process of peers’ work can contribute ideas for improving personal Soft Skills. Furthermore, all this may end up in the generation of a community with common interests. As a result, the suggested methodology can offer a useful tool for designers for continuously assessing the state of their Soft Skills, thus facilitating their progressive adaptation to the changes to their future professional contexts

If Engineers solve problems, why are there still so many problems to solve?: Getting beyond technical “solutions” in the classroom

This Evidence-Based Practice Paper describes implementation and assessment of an exercise bringing international perspectives, liberal arts, and the United Nations Sustainable Development Goals into a first-year engineering program - challenging the arbitrary boundary between engineering and the liberal arts. First-year engineering students (Civil, Mechanical, and Electrical) participated in a role-playing game recreating the 2009 United Nations Climate Talks in Copenhagen, Denmark. The exercise is part of a series of published games called Reacting to the Past (RTTP), with the purpose of engaging students to enhance their understanding of a given event or topic, while improving their research and communication skills. In this case, the further goal was for students to broaden their understanding of the technical aspects of climate change, as well as the political and social reasons that technological solutions are not always implemented, despite the best intentions and technical knowledge. Students practiced researching a topic, selecting and evaluating resources, proper citation of works used, written and oral communication, and advancing a position in a professional manner. These skills, while crucial for practicing engineers, are often relatively weak in incoming students. Our initial success integrating international perspectives and traditional liberal arts concepts into a first-year engineering course was supported by several classroom innovations, including a classroom-embedded librarian and gamification. Benefits of this activity in the first-year classroom include: - Getting students to interact with each other in a substantive way, strengthening the cohort, and supporting retention. - Providing structure for learning library, writing, and presentation skills, etc. - Introducing how professionals handle concepts of politics, tact, and negotiating across boundaries. - Providing an experiential learning environment to understand how politics, both personal and professional, can interact with technical solutions, leading to improvement or disruption in the lives of all. - Starting a discussion about United Nations Sustainable Development Goals early in the careers of engineering students. Certainly, students will see these concepts again; there are multiple group projects and research projects in their time at our school, as well as courses on ethics and professionalism. However, introducing these concepts in their first semester prepares students for future courses, and helps them understand that engineering is not just problem sets and robotics

If Engineers solve problems, why are there still so many problems to solve?: Getting beyond technical “solutions” in the classroom

This Evidence-Based Practice Paper describes implementation and assessment of an exercise bringing international perspectives, liberal arts, and the United Nations Sustainable Development Goals into a first-year engineering program - challenging the arbitrary boundary between engineering and the liberal arts. First-year engineering students (Civil, Mechanical, and Electrical) participated in a role-playing game recreating the 2009 United Nations Climate Talks in Copenhagen, Denmark. The exercise is part of a series of published games called Reacting to the Past (RTTP), with the purpose of engaging students to enhance their understanding of a given event or topic, while improving their research and communication skills. In this case, the further goal was for students to broaden their understanding of the technical aspects of climate change, as well as the political and social reasons that technological solutions are not always implemented, despite the best intentions and technical knowledge. Students practiced researching a topic, selecting and evaluating resources, proper citation of works used, written and oral communication, and advancing a position in a professional manner. These skills, while crucial for practicing engineers, are often relatively weak in incoming students. Our initial success integrating international perspectives and traditional liberal arts concepts into a first-year engineering course was supported by several classroom innovations, including a classroom-embedded librarian and gamification. Benefits of this activity in the first-year classroom include: - Getting students to interact with each other in a substantive way, strengthening the cohort, and supporting retention. - Providing structure for learning library, writing, and presentation skills, etc. - Introducing how professionals handle concepts of politics, tact, and negotiating across boundaries. - Providing an experiential learning environment to understand how politics, both personal and professional, can interact with technical solutions, leading to improvement or disruption in the lives of all. - Starting a discussion about United Nations Sustainable Development Goals early in the careers of engineering students. Certainly, students will see these concepts again; there are multiple group projects and research projects in their time at our school, as well as courses on ethics and professionalism. However, introducing these concepts in their first semester prepares students for future courses, and helps them understand that engineering is not just problem sets and robotics