Privately Waiting – A Usability Analysis of the Tor Anonymity Network

As the Internet is increasingly absorbing information from the real world it becomes more important to prevent unauthorized collection and abuse of personalized information. At the same time, democratic societies should establish an environment helping not only their own people but also people who face repressive censorship to access public information without being identified or traced. Internet anonymization tools such as Tor offer functionalities to meet this demand. In practice, anonymization of Internet access can only be achieved by accepting higher latency, i.e., a longer waiting time before a Web site is displayed in the browser, and therefore reducing its usability significantly. Since many users may not be willing to accept this loss of usability, they may refrain from or stop using Tor – at the same time decreasing the anonymity of other users, which depends on shared resources in the Tor user community. In this paper1, we quantify the loss of usability by measuring the additional latency of the Tor software and combine our measurements with metrics of the existing Web usability and performance literature. Our findings indicate that there is still a major usability gap induced by Tor, leading to its possible disuse accompanied by a higher risk exposure of Internet users

ARE YOU WILLING TO WAIT LONGER FOR INTERNET PRIVACY?

It becomes increasingly common for governments, service providers and specialized data aggregators to systematically collect traces of personal communication on the Internet without the user’s knowledge or approval. An analysis of these personal traces by data mining algorithms can reveal sensitive personal information, such as location data, behavioral patterns, or personal profiles including preferences and dislikes. Recent studies show that this information can be used for various purposes, for example by insurance companies or banks to identify potentially risky customers, by governments to observe their citizens, and also by repressive regimes to monitor political opponents. Online anonymity software, such as Tor, can help users to protect their privacy, but often comes at the prize of low usability, e.g., by causing increased latency during surfing. In this exploratory study, we determine factors that influence the usage of Internet anonymity software. In particular, we show that Internet literacy, Internet privacy awareness and Internet privacy concerns are important antecedents for determining an Internet user’s intention to use anonymity software, and that Internet patience has a positive moderating effect on the intention to use anonymity software, as well as on its perceived usefulness

An Analysis of Tools for Online Anonymity

Purpose The purpose of this paper is to examine the possible explanations for the slow adoption and development of online anonymity technology. The ability to remain anonymous while engaging in different activities, online is increasingly sought after by consumers with privacy concerns. Currently, the only way to maintain online anonymity is through the use of technology. This paper reviews and analyzes the tools currently available to consumers to maintain online anonymity. There are only four tools available to consumers to ensure online anonymity: anonymous remailers, rewebbers, The Onion Router (Tor) and the Invisible Internet Project (I2P). These tools provide the protection needed for an Internet user to remain anonymous but suffer from a lack of usability and adoption. Design/methodology/approach The authors have selected a few specific online anonymity technologies based on the following criteria: the technology satisfies our full anonymity definition, the technology is currently available for public use and the technology has been academically researched. Findings Few anonymity technologies are available for public use that offer the ability for full online anonymity, and these technologies are difficult for the average computer user to operate. Further research is still needed to help determine what the average user wants to see in an anonymity technology as well as ways to help users integrate the technology into their commodity software (such as Web browsers). Future online anonymity technologies should enable the user to decide when, how and with whom their information is shared if it is shared at all with ease and simplicity. Originality/value The authors identify, explain and analyze publicly available online anonymity technologies in terms of their usability. The authors identified ways as to how online anonymity technology can be improved to increase public adoption. The authors make pertinent recommendations on how the design and development of online anonymity technology can be improved in the future

Examining older users’ online privacy-enhancing experience from a human-computer interaction perspective

The advancement of Internet technologies, including instant and unlimited access to information and services, has been an excellent source of support for older adults. However, pervasive and continuous online tracking can pose severe threats to older adults’ information privacy. Surprisingly, very few empirical studies have focused on older users’ online privacy-enhancing experience from a Human-Computer Interaction perspective. Therefore, it remains unclear how older users protect their online information privacy and what factors influence their online behaviors. Thus, my thesis aims to study older users’ online privacy-enhancing experience by examining the following questions: 1) what older users know and do to protect their online information privacy, 2) how their emotional state influences their adoption of privacy-enhancing technologies (PETs), and 3) what usability challenges they encounter while using one of the most popular PETs currently available to the public. To examine these questions, a diverse set of empirical approaches was adopted, including a survey, a quasi-experiment, and a usability study. My research findings suggest that three are three elements that play a crucial role in older users' online privacy-enhancing practices. First, older users' knowledge of online privacy has a significant influence on their daily online privacy protection behaviors. In addition, there seems to be a privacy knowledge gap among older users that reveals the phenomenon of ‘Privacy Divide.' Second, the design of privacy-enhancing features affects older users’ emotional state and their attitudes regarding their future adoption of the tool. Third, the findings of usability study indicate that the current design of a privacy- enhancing browsing tool, Tor Browser, poses particular challenges for older users. For instance, the technical terminologies and recurring warning messages have made Tor Browser more difficult for older users to use. These usability challenges not only decrease older users’ satisfaction in but also deter their future adoption of the tool. Therefore, it is crucial that current design of PETs considers older users’ needs. My thesis research contributes to the privacy literature in several ways. First of all, this is the first empirical research examining older users’ actual online privacy protection behaviors. In addition, this thesis includes the very first empirical study that illustrate the importance of the role of emotion in users’ adoption of a privacy-enhancing tool. Furthermore, this thesis provides usability recommendations that can improve the current design of Tor Browser for older user audiences. As the world's aging population continues to grow and advances in Internet technologies progress rapidly, the design of future technologies, from smart homes to self-driving cars, has to adopt user-centered approach, which consider end-users' needs of all age groups. Also, information privacy has become a significant aspect in our digital world, which makes the design of user-friendly privacy-enhancing tools an essential mission ahead of us. Moreover, knowledge and awareness are a key factor in older users’ online privacy- enhancing practices. Henceforth, creating educational programs for older adults is extremely important in protecting their online privacy