Self-Disclosure on Facebook: Comparing two Research Organisations

This study investigated whether there is a difference in self-disclosure on Facebook between employees of an Australian government organisation and an academic institution. We employed quantitative and qualitative approaches, including an online questionnaire of 216 participants and ten interviews. The two organisations were compared on organisational variables, and measures of Privacy Concerns, Privacy Behaviour and Propensity to Trust as potential predictors of self-disclosure. Privacy Behaviour and Propensity to Trust were significant predictors for the government organisation, whereas demographic and organisational factors were the main predictors for the academic institution. Furthermore, qualitative findings revealed that, whilst the government participants focussed on the costs of self-disclosure on Facebook, the academic institution participants focussed on the benefits of self-disclosure. These results provide preliminary support for our online self-disclosure model, and highlight the importance of considering different organisations and populations in studies of online self-disclosure and privacy

Informational Privacy and Self-Disclosure Online: A Critical Mixed-Methods Approach to Social Media

This thesis investigates the multifaceted processes that have contributed to normalising identifiable self-disclosure in online environments and how perceptions of informational privacy and self-disclosure behavioural patterns have evolved in the relatively brief history of online communication. Its investigative mixed-methods approach critically examines a wide and diverse variety of primary and secondary sources and material to bring together aspects of the social dynamics that have contributed to the generalised identifiable self-disclosure. This research also utilises the results of the exploratory statistical as well as qualitative analysis of an extensive online survey completed by UCL students as a snapshot in time. This is combined with arguments developed from an analysis of existing published sources and looks ahead to possible future developments. This study examines the time when people online proved to be more trusting, and how users of the Internet responded to the development of the growing societal need to share personal information online. It addresses issues of privacy ethics and how they evolved over time to allow a persistent association of online self-disclosure to real-life identity that had not been seen before the emergence of social network sites. The resistance to identifiable self-disclosure before the widespread use of social network sites was relatively resolved by a combination of elements and circumstances. Some of these result from the demographics of young users, users' attitudes to deception, ideology and trust-building processes. Social and psychological factors, such as gaining social capital, peer pressure and the overall rewarding and seductive nature of social media, have led users to waive significant parts of their privacy in order to receive the perceived benefits. The sociohistorical context allows this research to relate evolving phenomena like the privacy paradox, lateral surveillance and self-censorship to the revamped ethics of online privacy and self-disclosure

Perceived customer care and privacy protection behavior: The mediating role of trust in self-disclosure

The COVID-19 pandemic has been a chance and a boost for those retailers that develop their online profile. This new context can raise privacy issues on the consumer side. For this reason, here we explore the determinants of online self-disclosure, and its relationship with customer care. We collected the data through an online survey (n = 426) and tested a variance-based structural equations model. The findings unriddle the role of perceived customer care as an antecedent of both perceived control and trust, the latter emerging as a key mediator of the impact of both perceived customer care and privacy concern on self-disclosure. Moreover, in line with previous studies, perceived control was found to be positively related with trust, and negatively with privacy concerns. According to the findings, we draw several managerial implications and suggest future research pathsThis work was supported by the Spanish Ministry of Sciences and Innovation under the grant PID 2021-125155NB-10

How Perceived Privacy Risk Determines People’s Willingness to Use Online Fashion Technologies

The subjective perception of Risk, Security, and Privacy in using online platforms and technologies determines to a large extent customers’ behaviours on these platforms. Accordingly, in this applied research project we have empirically explored how procedural anonymity and privacy influence customers’ willingness to use an online fitting application for fashion. Moreover, we have developed a psychometric tool that captures the psycholog ical variables (e.g., trust, perceived privacy risk, perceived privacy control, and online self-disclosure behaviour) of using online fashion technology. Furthermore, we will report the psychological factors that predict customers’ willingness to use online technology for fashion (e.g., online fitting application)

Why Sexual Privacy Matters for Trust

Every generation has preferred modes of self-disclosure. Not long ago, lovers revealed their thoughts, desires, and secrets over the phone and in letters. Today, they exchange personal histories and nude photos via text and online chats. Yet no matter the era’s chosen mode of communication, the success of intimate relationships depends upon sexual privacy. Intimacy can develop only if partners trust each other to treat their self-revelations with discretion and care. Self-disclosure, however, is difficult after one’s nude photos have been posted online or one’s intimate encounters have been videotaped without permission. Individuals refrain from dating for fear that their intimate revelations will again be surveilled and exposed in unwanted ways. Sexual-privacy invasions thus undermine the possibility of intimate relationships. Law should punish intimacy-destroying invasions of sexual privacy, and market efforts should be trained on their prevention and mitigation. Some private responses, however, require a healthy dose of skepticism as they over-promise and under-deliver for sexual privacy

Privacy and Security Information Awareness and Disclosure of Private Information by Users of Online Social Media in the Ibadan Metropolis, Nigeria

The purpose of this paper is to investigate information privacy and security awareness among online social media (OSM) users in the Ibadan metropolis, Nigeria. Building upon the social exchange theory, some factors that could influence the disclosure of private information on social media were identified. Findings from the analysis of data of 255 respondents revealed that most were aware of information privacy and security measures available on OSM, and the risks associated with the disclosure of private information on OSM. Privacy and security awareness, the perception of benefits associated with the use of OSM, the perception of risks associated with the use of OSM, trust in the security of OSM, and the respondents’ privacy and security self-efficacy influenced the disclosure of private information, while gender did not. Social media providers should provide more enlightenment on privacy settings available on the platforms to create more security and privacy consciousness

Bootstrapping Trust in Online Dating: Social Verification of Online Dating Profiles

Online dating is an increasingly thriving business which boasts billion-dollar revenues and attracts users in the tens of millions. Notwithstanding its popularity, online dating is not impervious to worrisome trust and privacy concerns raised by the disclosure of potentially sensitive data as well as the exposure to self-reported (and thus potentially misrepresented) information. Nonetheless, little research has, thus far, focused on how to enhance privacy and trustworthiness. In this paper, we report on a series of semi-structured interviews involving 20 participants, and show that users are significantly concerned with the veracity of online dating profiles. To address some of these concerns, we present the user-centered design of an interface, called Certifeye, which aims to bootstrap trust in online dating profiles using existing social network data. Certifeye verifies that the information users report on their online dating profile (e.g., age, relationship status, and/or photos) matches that displayed on their own Facebook profile. Finally, we present the results of a 161-user Mechanical Turk study assessing whether our veracity-enhancing interface successfully reduced concerns in online dating users and find a statistically significant trust increase.Comment: In Proceedings of Financial Cryptography and Data Security (FC) Workshop on Usable Security (USEC), 201

PERCEIVED RISKS AND BENEFITS OF ONLINE SELF-DISCLOSURE: AFFECTED BY CULTURE? A META-ANALYSIS OF CULTURAL DIFFERENCES AS MODERATORS OF PRIVACY CALCULUS IN PERSON-TO-CROWD SETTINGS

Disclosing personal information to a crowd, with all its risks and benefits, is almost ubiquitous in Web 2.0. Drawing on privacy calculus (PC) theory, we investigate whether cultural differences moderate the effect of risk and benefit assessment on online self-disclosure (OSD) in person-to-crowd settings. Empirically, our study relies on a (statistical) meta-analysis of 38 studies. Our findings support the assumptions regarding the effect of privacy calculus on OSD: benefits and trust beliefs increase OSD, privacy concerns and risk beliefs reduce it. Furthermore, the positive effect of the former PC aspects on OSD is larger than the negative effect of the latter. The effects of benefits and risk beliefs on OSD are moderated by cultural differences, unlike those of privacy concerns and trust beliefs. Uncertainty avoidance and indulgence reduce the positive effect of benefits on OSD, masculinity and power distance enhance it. The negative effect of risk beliefs is reduced by uncertainty avoidance and long-term orientation, but aggravated by indulgence. In addition to advocating increased cultural awareness for online service providers, our findings support PC as a useful concept in OSD research, but suggest that the most prominent cultural dimensions might not be the most relevant ones in intercultural OSD research

Couldn't or Wouldn't? the Influence of Privacy Concerns and Self-Efficacy in Privacy Management on Privacy Protection

Sampling 515 college students, this study investigates how privacy protection, including profile visibility, self-disclosure, and friending, are influenced by privacy concerns and efficacy regarding one's own ability to manage privacy settings, a factor that researchers have yet to give a great deal of attention to in the context of social networking sites (SNSs). The results of this study indicate an inconsistency in adopting strategies to protect privacy, a disconnect from limiting profile visibility and friending to self-disclosure. More specifically, privacy concerns lead SNS users to limit their profile visibility and discourage them from expanding their network. However, they do not constrain self-disclosure. Similarly, while self-efficacy in privacy management encourages SNS users to limit their profile visibility, it facilitates self-disclosure. This suggests that if users are limiting their profile visibility and constraining their friending behaviors, it does not necessarily mean they will reduce self-disclosure on SNSs because these behaviors are predicted by different factors. In addition, the study finds an interaction effect between privacy concerns and self-efficacy in privacy management on friending. It points to the potential problem of increased risk-taking behaviors resulting from high self-efficacy in privacy management and low privacy concerns.Radio-Television-Fil

Why Sexual Privacy Matters for Trust

Every generation’s intimates have their preferred modes of self-disclosure. Not long ago, intimate partners exchanged love letters and mixed tapes. They spent hours on the phone. Today, they text their innermost thoughts, beliefs, and wishes, sometimes with nude photos attached. They engage in sexually-explicit activity via FaceTime and SnapChat. Now, as then, the success and integrity of intimate relationships depends upon sexual privacy. Intimate relationships develop as partners grow to trust one another to treat their nakedness, deepest secrets, and sexual desires as they hope rather than as they fear. Handling partners’ personal information with discretion lays the foundation for trust that is crucial to intimacy.My previous work conceptualized sexual privacy as a distinct privacy interest that deserves comprehensive legal protection. In this Article, I drill down on a crucial reason why sexual privacy matters—as a precondition to intimate relationships. Sexual privacy invasions wreak havoc on the project of intimacy. When individuals secretly videotape others undressing or having sex or when they post former intimates’ nude photos online, victims find it difficult to trust others. Victims fear that revealing their naked bodies and intimate information will end in unwanted exhibition and exploitation. Law and technology have potential to reinforce trust and sexual privacy in intimate relationships, but they require careful assessment to ensure that they do not undermine them