EHR-Based Care Coordination Performance Measures in Ambulatory Care

Describes electronic health record-based measures for assessing coordination in referrals, including information communicated with referral, communication to patient, and specialist report to primary care physician. Offers preliminary evaluation findings

Validation Of An Emr Prioritization Tool For Diabetes Population Health

The goal of evidence based population health aligned with financial outcomes is to effectively and efficiently manage a defined population to promote wellness, prevent disease progression and manage chronic conditions and acute events. A prerequisite to this model, which is in its early stages of evolution, is an electronic trace of patient information across continuum of care (COC) providers spanning hospitals, physician offices, home health programs, skilled nursing facilities, retailers, payers and new entrants. The information captured along the information trace can be mined from a data repository to analyze cohort specific evidence based care models. A newly formed, large academic employee Accountable Care Organization (ACO) designed and implemented a chronic care program, beginning with a diabetes cohort pilot. An innovative Electronic Medical Record (EMR) prioritization tool was designed according to Design for Six Sigma principles to scope data element additions to the EMR related to weighted outcome measures such as readmission, complications, ED visit reductions and presenteeism at work. Sixteen diabetes care area data categories were prioritized to include compliance, symptoms, diabetes specific risk factors and relationship to biometric indicators. The original prioritization tool and process was further validated via a survey of national experts and a literature evaluation conducted by an expert diabetes physician. Ten of the top eleven prioritized diabetes care areas were consistent between the baseline and survey group. The literature evaluation provided additional research, further substantiating the EMR prioritization data categories The prioritization tool and validation process can be replicated by experienced clinicians and applied to additional chronic conditions. This may be valuable for the prioritization of additional EMR metrics that are relevant to care, business and clinical attributes. Most importantly its application to real time EMR based evidence based population health will benefit populations of patients

A National Dialogue on Health Information Technology and Privacy

Increasingly, government leaders recognize that solving the complex problems facing America today will require more than simply keeping citizens informed. Meeting challenges like rising health care costs, climate change and energy independence requires increased level of collaboration. Traditionally, government agencies have operated in silos -- separated not only from citizens, but from each other, as well. Nevertheless, some have begun to reach across and outside of government to access the collective brainpower of organizations, stakeholders and individuals.The National Dialogue on Health Information Technology and Privacy was one such initiative. It was conceived by leaders in government who sought to demonstrate that it is not only possible, but beneficial and economical, to engage openly and broadly on an issue that is both national in scope and deeply relevant to the everyday lives of citizens. The results of this first-of-its-kind online event are captured in this report, together with important lessons learned along the way.This report served as a call to action. On his first full day in office, President Obama put government on notice that this new, more collaborative model can no longer be confined to the efforts of early adopters. He called upon every executive department and agency to "harness new technology" and make government "transparent, participatory, and collaborative." Government is quickly transitioning to a new generation of managers and leaders, for whom online collaboration is not a new frontier but a fact of everyday life. We owe it to them -- and the citizens we serve -- to recognize and embrace the myriad tools available to fulfill the promise of good government in the 21st Century.Key FindingsThe Panel recommended that the Administration give stakeholders the opportunity to further participate in the discussion of heath IT and privacy through broader outreach and by helping the public to understand the value of a person-centered view of healthcare information technology

Doctor of Philosophy

dissertationClinical decision support (CDS) and electronic clinical quality measurement (eCQM) are 2 important computerized strategies aimed at improving the quality of healthcare. Unfortunately, computer-facilitated quality improvement faces many barriers. One problem area is the lack of integration of CDS and eCQM, which leads to duplicative efforts, inefficiencies, misalignment of CDS and eCQM implementations, and lack of appropriate automated feedback on clinicians' performance. Another obstacle in the acceptance of electronic interventions can be the inadequate accuracy of electronic phenotyping, which leads to alert fatigue and clinicians' mistrust of eCQM results. To address these 2 problems, the research pursued 3 primary aims: Aim 1. Explore beliefs and perceptions regarding the integration of CDS and eCQM functionality and activities within a healthcare organization. Aim 2. Evaluate and demonstrate feasibility of implementing quality measures using a CDS infrastructure. Aim 3. Assess and improve strategies for human validation of electronic phenotype evaluation results. To address Aim 1, a qualitative study based on interviews with domain experts was performed. Through semistructured in-depth and critical incident interviews, stakeholders' insights about CDS and eCQM integration were obtained. The experts identified multiple barriers to the integration of CDS and eCQM and offered advice for addressing those barriers, which the research team synthesized into 10 recommendations. To address Aim 2, the feasibility of using a standards-based CDS framework aligned with anticipated electronic health record (EHR) certification criteria to implement electronic quality measurement (QM) was evaluated. The CDS-QM framework was used to automate a complex national quality measure at an academic healthcare system which had previously relied on time-consuming manual chart abstractions. To address Aim 3, a randomized controlled study was conducted to evaluate whether electronic phenotyping results should be used to support manual chart review during single-reviewer electronic phenotyping validation. The accuracy, duration, and cost of manual chart review were evaluated with and without the availability of electronic phenotyping results, including relevant patient-specific details. Providing electronic phenotyping results was associated with improved overall accuracy of manual chart review and decreased review duration per test case. Overall, the findings informed new strategies for enhancing efficiency and accuracy of computer-facilitated quality improvement

A learning health systems approach to integrating electronic patient-reported outcomes across the health care organization

Introduction: Foundational to a learning health system (LHS) is the presence of a data infrastructure that can support continuous learning and improve patient outcomes. To advance their capacity to drive patient-centered care, health systems are increasingly looking to expand the electronic capture of patient data, such as electronic patient-reported outcome (ePRO) measures. Yet ePROs bring unique considerations around workflow, measurement, and technology that health systems may not be poised to navigate. We report on our effort to develop generalizable learnings that can support the integration of ePROs into clinical practice within an LHS framework. Methods: Guided by action research methodology, we engaged in iterative cycles of planning, acting, observing, and reflecting around ePRO use with two primary goals: (1) mobilize an ePRO community of practice to facilitate knowledge sharing, and (2) establish guidelines for ePRO use in the context of LHS practice. Multiple, emergent data collection activities generated generalizable guidelines that document the tangible best practices for ePRO use in clinical care. We organized guidelines around thematic areas that reflect LHS structures and stakeholders. Results: Three core thematic areas (and 24 guidelines) emerged. The theme of governance reflects the importance of leadership, knowledge management, and facilitating organizational learning around best practice models for ePRO use. The theme of integration considers the intersection of workflow, technology, and human factors for ePROs across areas of care delivery. Lastly, the theme of reporting reflects critical considerations for curating data and information, designing system functions and interactions, and presentation of ePRO data to support the translation of knowledge to action. Conclusions: The guidelines produced from this work highlight the complex, multidisciplinary nature of implementing change within LHS contexts, and the value of action research approaches to enable rapid, iterative learning that leverages the knowledge and experience of communities of practice

Development of IT-enabled Chronic Care Management for the Medically Underserved: A Contextualist Framework

While efforts to address the management of chronic diseases in the context of large, urban hospitals are underway, the literature is silent on how to facilitate such efforts in the community clinics that provide services to many chronic-care patients who are medically underserved. We offer a contextualist framework for developing IT-enabled chronic care management in community clinics. To understand and support the required collaboration between diverse stakeholders located across institutional boundaries, the framework adapts Pettigrew’s Contextual Inquiry as the overarching analytical lens. The framework focuses on the context of community clinics, including patients, clinicians, administrators, technology providers, and institutional partnerships; it considers the content of developing IT-support based on the Chronic Care Model, and, as basis for the development process, it adapts Holtzblatt and Beyer’s Contextual Design principles. We demonstrate the workings of the framework through a case study of how IT-enabled support for chronic care management was designed and implemented into a community clinic in the Southeast U.S. over a three-year period, and, finally, we discuss its theoretical and practical implications in relation to extant literature

Predictive medicine: outcomes, challenges and opportunities in the Synergy-COPD project

BACKGROUND: Chronic Obstructive Pulmonary Disease (COPD) is a major challenge for healthcare. Heterogeneities in clinical manifestations and in disease progression are relevant traits in COPD with impact on patient management and prognosis. It is hypothesized that COPD heterogeneity results from the interplay of mechanisms governing three conceptually different phenomena: 1) pulmonary disease, 2) systemic effects of COPD and 3) co-morbidity clustering. OBJECTIVES: To assess the potential of systems medicine to better understand non-pulmonary determinants of COPD heterogeneity. To transfer acquired knowledge to healthcare enhancing subject-specific health risk assessment and stratification to improve management of chronic patients. METHOD: Underlying mechanisms of skeletal muscle dysfunction and of co-morbidity clustering in COPD patients were explored with strategies combining deterministic modelling and network medicine analyses using the Biobridge dataset. An independent data driven analysis of co-morbidity clustering examining associated genes and pathways was done (ICD9-CM data from Medicare, 13 million people). A targeted network analysis using the two studies: skeletal muscle dysfunction and co-morbidity clustering explored shared pathways between them. RESULTS: (1) Evidence of abnormal regulation of pivotal skeletal muscle biological pathways and increased risk for co-morbidity clustering was observed in COPD; (2) shared abnormal pathway regulation between skeletal muscle dysfunction and co-morbidity clustering; and, (3) technological achievements of the projects were: (i) COPD Knowledge Base; (ii) novel modelling approaches; (iii) Simulation Environment; and, (iv) three layers of Clinical Decision Support Systems. CONCLUSIONS: The project demonstrated the high potential of a systems medicine approach to address COPD heterogeneity. Limiting factors for the project development were identified. They were relevant to shape strategies fostering 4P Medicine for chronic patients. The concept of Digital Health Framework and the proposed roadmap for its deployment constituted relevant project outcomes

An Evaluation of Computational Methods to Support the Clinical Management of Chronic Disease Populations

Innovative primary care models that deliver comprehensive primary care to address medical and social needs are an established means of improving health outcomes and reducing healthcare costs among persons living with chronic disease. Care management is one such approach that requires providers to monitor their respective patient panels and intervene on patients requiring care. Health information technology (IT) has been established as a critical component of care management and similar care models. While there exist a plethora of health IT systems for facilitating primary care, there is limited research on their ability to support care management and its emphasis on monitoring panels of patients with complex needs. In this dissertation, I advance the understanding of how computational methods can better support clinicians delivering care management, and use the management of human immunodeficiency virus (HIV) as an example scenario of use. The research described herein is segmented into 3 aims; the first was to understand the processes and barriers associated with care management and assess whether existing IT can support clinicians in this domain. The second and third aim focused on informing potential solutions to the technological shortcomings identified in the first aim. In the studies of the first aim, I conducted interviews and observations in two HIV primary care programs and analyzed the data generated to create a conceptual framework of population monitoring and identify challenges faced by clinicians in delivering care management. In the studies of the second aim, I used computational methods to advance the science of extracting from the patient record social and behavioral determinants of health (SBDH), which are not easily accessible to clinicians and represent an important barrier to care management. In the third aim, I conducted a controlled experimental evaluation to assess whether data visualization can improve clinician’s ability to maintain awareness of their patient panels