Determining citizens’ opinions about stories in the news media: analysing Google, Facebook and Twitter

We describe a method whereby a governmental policy maker can discover citizens’ reaction to news stories. This is particularly relevant in the political world, where governments’ policy statements are reported by the news media and discussed by citizens. The work here addresses two main questions: whereabouts are citizens discussing a news story, and what are they saying? Our strategy to answer the first question is to find news articles pertaining to the policy statements, then perform internet searches for references to the news articles’ headlines and URLs. We have created a software tool that schedules repeating Google searches for the news articles and collects the results in a database, enabling the user to aggregate and analyse them to produce ranked tables of sites that reference the news articles. Using data mining techniques we can analyse data so that resultant ranking reflects an overall aggregate score, taking into account multiple datasets, and this shows the most relevant places on the internet where the story is discussed. To answer the second question, we introduce the WeGov toolbox as a tool for analysing citizens’ comments and behaviour pertaining to news stories. We first use the tool for identifying social network discussions, using different strategies for Facebook and Twitter. We apply different analysis components to analyse the data to distil the essence of the social network users’ comments, to determine influential users and identify important comments

Modeling Empathy and Distress in Reaction to News Stories

Computational detection and understanding of empathy is an important factor in advancing human-computer interaction. Yet to date, text-based empathy prediction has the following major limitations: It underestimates the psychological complexity of the phenomenon, adheres to a weak notion of ground truth where empathic states are ascribed by third parties, and lacks a shared corpus. In contrast, this contribution presents the first publicly available gold standard for empathy prediction. It is constructed using a novel annotation methodology which reliably captures empathy assessments by the writer of a statement using multi-item scales. This is also the first computational work distinguishing between multiple forms of empathy, empathic concern, and personal distress, as recognized throughout psychology. Finally, we present experimental results for three different predictive models, of which a CNN performs the best.Comment: To appear at EMNLP 201

The Impact of Emotional Signals on Credibility Assessment

[EN] Fake news is considered one of the main threats of our society. The aim of fake news is usually to confuse readers and trigger intense emotions to them in an attempt to be spread through social networks. Even though recent studies have explored the effectiveness of different linguistic patterns for fake news detection, the role of emotional signals has not yet been explored. In this paper, we focus on extracting emotional signals from claims and evaluating their effectiveness on credibility assessment. First, we explore different methodologies for extracting the emotional signals that can be triggered to the users when they read a claim. Then, we present emoCred, a model that is based on a long-short term memory model that incorporates emotional signals extracted from the text of the claims to differentiate between credible and non-credible ones. In addition, we perform an analysis to understand which emotional signals and which terms are the most useful for the different credibility classes. We conduct extensive experiments and a thorough analysis on real-world datasets. Our results indicate the importance of incorporating emotional signals in the credibility assessment problem.Generalitat Valenciana, Grant/Award Number: DeepPattern (PROMETEO/2019/121); Ministerio de Ciencia e Innovacion, Grant/Award Number: PGC2018-096212-B-C31; Schweizerischer Nationalfonds zur Forderung der Wissenschaftlichen Forschung, Grant/Award Number: P2TIP2_181441Anastasia Giachanou; Rosso, P.; Crestani, F. (2021). The Impact of Emotional Signals on Credibility Assessment. Journal of the Association for Information Science and Technology (Online). 72(9):1117-1132. https://doi.org/10.1002/asi.244801117113272

Media Impact on NFL Fans

The purpose of the study was to examine the complex relationship between NFL fans and the media in reaction to a newly hired NFL coach. The conclusions and process were important to all three groups because each group is directly affected by the others and the results. Fans can change the way they consume media and the organizations can change the way they interact with the media in an attempt to change the way the media writes about the team. It was known that media framing exists but the extent to which it exists in NFL circles had not been examined

Early Prediction of Movie Box Office Success based on Wikipedia Activity Big Data

Use of socially generated "big data" to access information about collective states of the minds in human societies has become a new paradigm in the emerging field of computational social science. A natural application of this would be the prediction of the society's reaction to a new product in the sense of popularity and adoption rate. However, bridging the gap between "real time monitoring" and "early predicting" remains a big challenge. Here we report on an endeavor to build a minimalistic predictive model for the financial success of movies based on collective activity data of online users. We show that the popularity of a movie can be predicted much before its release by measuring and analyzing the activity level of editors and viewers of the corresponding entry to the movie in Wikipedia, the well-known online encyclopedia.Comment: 13 pages, Including Supporting Information, 7 Figures, Download the dataset from: http://wwm.phy.bme.hu/SupplementaryDataS1.zi