Learning dialogue POMDP model components from expert dialogues

Un système de dialogue conversationnel doit aider les utilisateurs humains à atteindre leurs objectifs à travers des dialogues naturels et efficients. C'est une tache toutefois difficile car les langages naturels sont ambiguës et incertains, de plus le système de reconnaissance vocale (ASR) est bruité. À cela s'ajoute le fait que l'utilisateur humain peut changer son intention lors de l'interaction avec la machine. Dans ce contexte, l'application des processus décisionnels de Markov partiellement observables (POMDPs) au système de dialogue conversationnel nous a permis d'avoir un cadre formel pour représenter explicitement les incertitudes, et automatiser la politique d'optimisation. L'estimation des composantes du modelé d'un POMDP-dialogue constitue donc un défi important, car une telle estimation a un impact direct sur la politique d'optimisation du POMDP-dialogue. Cette thèse propose des méthodes d'apprentissage des composantes d'un POMDPdialogue basées sur des dialogues bruités et sans annotation. Pour cela, nous présentons des méthodes pour apprendre les intentions possibles des utilisateurs à partir des dialogues, en vue de les utiliser comme états du POMDP-dialogue, et l'apprendre un modèle du maximum de vraisemblance à partir des données, pour transition du POMDP. Car c'est crucial de réduire la taille d'état d'observation, nous proposons également deux modèles d'observation: le modelé mot-clé et le modelé intention. Dans les deux modèles, le nombre d'observations est réduit significativement tandis que le rendement reste élevé, particulièrement dans le modele d'observation intention. En plus de ces composantes du modèle, les POMDPs exigent également une fonction de récompense. Donc, nous proposons de nouveaux algorithmes pour l'apprentissage du modele de récompenses, un apprentissage qui est basé sur le renforcement inverse (IRL). En particulier, nous proposons POMDP-IRL-BT qui fonctionne sur les états de croyance disponibles dans les dialogues du corpus. L'algorithme apprend le modele de récompense par l'estimation du modele de transition de croyance, semblable aux modèles de transition des états dans un MDP (processus décisionnel de Markov). Finalement, nous appliquons les méthodes proposées à un domaine de la santé en vue d'apprendre un POMDP-dialogue et ce essentiellement à partir de dialogues réels, bruités, et sans annotations.Spoken dialogue systems should realize the user intentions and maintain a natural and efficient dialogue with users. This is however a difficult task as spoken language is naturally ambiguous and uncertain, and further the automatic speech recognition (ASR) output is noisy. In addition, the human user may change his intention during the interaction with the machine. To tackle this difficult task, the partially observable Markov decision process (POMDP) framework has been applied in dialogue systems as a formal framework to represent uncertainty explicitly while supporting automated policy solving. In this context, estimating the dialogue POMDP model components is a signifficant challenge as they have a direct impact on the optimized dialogue POMDP policy. This thesis proposes methods for learning dialogue POMDP model components using noisy and unannotated dialogues. Speciffically, we introduce techniques to learn the set of possible user intentions from dialogues, use them as the dialogue POMDP states, and learn a maximum likelihood POMDP transition model from data. Since it is crucial to reduce the observation state size, we then propose two observation models: the keyword model and the intention model. Using these two models, the number of observations is reduced signifficantly while the POMDP performance remains high particularly in the intention POMDP. In addition to these model components, POMDPs also require a reward function. So, we propose new algorithms for learning the POMDP reward model from dialogues based on inverse reinforcement learning (IRL). In particular, we propose the POMDP-IRL-BT algorithm (BT for belief transition) that works on the belief states available in the dialogues. This algorithm learns the reward model by estimating a belief transition model, similar to MDP (Markov decision process) transition models. Ultimately, we apply the proposed methods on a healthcare domain and learn a dialogue POMDP essentially from real unannotated and noisy dialogues

Stochastic Tools for Network Security: Anonymity Protocol Analysis and Network Intrusion Detection

With the rapid development of Internet and the sharp increase of network crime, network security has become very important and received a lot of attention. In this dissertation, we model security issues as stochastic systems. This allows us to find weaknesses in existing security systems and propose new solutions. Exploring the vulnerabilities of existing security tools can prevent cyber-attacks from taking advantages of the system weaknesses. We consider The Onion Router (Tor), which is one of the most popular anonymity systems in use today, and show how to detect a protocol tunnelled through Tor. A hidden Markov model (HMM) is used to represent the protocol. Hidden Markov models are statistical models of sequential data like network traffic, and are an effective tool for pattern analysis. New, flexible and adaptive security schemes are needed to cope with emerging security threats. We propose a hybrid network security scheme including intrusion detection systems (IDSs) and honeypots scattered throughout the network. This combines the advantages of two security technologies. A honeypot is an activity-based network security system, which could be the logical supplement of the passive detection policies used by IDSs. This integration forces us to balance security performance versus cost by scheduling device activities for the proposed system. By formulating the scheduling problem as a decentralized partially observable Markov decision process (DEC-POMDP), decisions are made in a distributed manner at each device without requiring centralized control. When using a HMM, it is important to ensure that it accurately represents both the data used to train the model and the underlying process. Current methods assume that observations used to construct a HMM completely represent the underlying process. It is often the case that the training data size is not large enough to adequately capture all statistical dependencies in the system. It is therefore important to know the statistical significance level that the constructed model represents the underlying process, not only the training set. We present a method to determine if the observation data and constructed model fully express the underlying process with a given level of statistical significance. We apply this approach to detecting the existence of protocols tunnelled through Tor. While HMMs are a powerful tool for representing patterns allowing for uncertainties, they cannot be used for system control. The partially observable Markov decision process (POMDP) is a useful choice for controlling stochastic systems. As a combination of two Markov models, POMDPs combine the strength of HMM (capturing dynamics that depend on unobserved states) and that of Markov decision process (MDP) (taking the decision aspect into account). Decision making under uncertainty is used in many parts of business and science. We use here for security tools. We propose three approximation methods for discrete-time infinite-horizon POMDPs. One of the main contributions of our work is high-quality approximation solution for finite-space POMDPs with the average cost criterion, and their extension to DEC-POMDPs. The solution of the first algorithm is built out of the observable portion when the underlying MDP operates optimally. The other two methods presented here can be classified as the policy-based approximation schemes, in which we formulate the POMDP planning as a quadratically constrained linear program (QCLP), which defines an optimal controller of a desired size. This representation allows a wide range of powerful nonlinear programming (NLP) algorithms to be used to solve POMDPs. Simulation results for a set of benchmark problems illustrate the effectiveness of the proposed method. We show how this tool could be used to design a network security framework

Point-based policy iteration

We describe a point-based policy iteration (PBPI) algorithm for infinite-horizon POMDPs. PBPI replaces the exact policy improvement step of Hansen’s policy iteration with point-based value iteration (PBVI). Despite being an approximate algorithm, PBPI is monotonic: At each iteration before convergence, PBPI produces a policy for which the values increase for at least one of a finite set of initial belief states, and decrease for none of these states. In contrast, PBVI cannot guarantee monotonic improvement of the value function or the policy. In practice PBPI generally needs a lower density of point coverage in the simplex and tends to produce superior policies with less computation. Experiments on several benchmark problems (up to 12,545 states) demonstrate the scalability and robustness of the PBPI algorithm

Policy Iteration Algorithms for DEC-POMDPs with discounted rewards

International audienceOver the past seven years, researchers have been trying to find algorithms for the decentralized control of multiple agent under uncertainty. Unfortunately, most of the standard methods are unable to scale to real-world-size domains. In this paper, we come up with promising new theoretical insights to build scalable algorithms with provable error bounds. In the light of the new theoretical insights, this research revisits the policy iteration algorithm for the decentralized partially observable Markov decision process (DEC-POMDP). We derive and analyze the first point-based policy iteration algorithmswith provable error bounds. Our experimental results show that we are able to successfully solve all tested DEC-POMDP benchmarks: outperforming standard algorithms, both in solution time and policy quality

Policy Iteration Algorithms for DEC-POMDPs with Discounted Rewards

Over the past seven years, researchers have been trying to find algorithms for the decentralized control of multiple agent under uncertainty. Unfortunately, most of the standard methods are unable to scale to real-world-size domains. In this paper, we come up with promising new theoretical insights to build scalable algorithms with provable error bounds. In the light of the new theoretical insights, this research revisits the policy iteration algorithm for the decentralized partially observable Markov decision process (DEC-POMDP). We derive and analyze the first point-based policy iteration algorithms with provable error bounds. Our experimental results show that we are able to successfully solve all tested DEC-POMDP benchmarks: outperforming standard algorithms, both in solution time and policy quality. 1