7 research outputs found
Beyond Personalization: Research Directions in Multistakeholder Recommendation
Recommender systems are personalized information access applications; they
are ubiquitous in today's online environment, and effective at finding items
that meet user needs and tastes. As the reach of recommender systems has
extended, it has become apparent that the single-minded focus on the user
common to academic research has obscured other important aspects of
recommendation outcomes. Properties such as fairness, balance, profitability,
and reciprocity are not captured by typical metrics for recommender system
evaluation. The concept of multistakeholder recommendation has emerged as a
unifying framework for describing and understanding recommendation settings
where the end user is not the sole focus. This article describes the origins of
multistakeholder recommendation, and the landscape of system designs. It
provides illustrative examples of current research, as well as outlining open
questions and research directions for the field.Comment: 64 page
Popularity Bias in Recommendation: A Multi-stakeholder Perspective
Traditionally, especially in academic research in recommender systems, the
focus has been solely on the satisfaction of the end-user. While user
satisfaction has, indeed, been associated with the success of the business, it
is not the only factor. In many recommendation domains, there are other
stakeholders whose needs should be taken into account in the recommendation
generation and evaluation. In this dissertation, I describe the notion of
multi-stakeholder recommendation. In particular, I study one of the most
important challenges in recommendation research, popularity bias, from a
multi-stakeholder perspective since, as I show later in this dissertation, it
impacts different stakeholders in a recommender system. Popularity bias is a
well-known phenomenon in recommender systems where popular items are
recommended even more frequently than their popularity would warrant,
amplifying long-tail effects already present in many recommendation domains.
Prior research has examined various approaches for mitigating popularity bias
and enhancing the recommendation of long-tail items overall. The effectiveness
of these approaches, however, has not been assessed in multi-stakeholder
environments. In this dissertation, I study the impact of popularity bias in
recommender systems from a multi-stakeholder perspective. In addition, I
propose several algorithms each approaching the popularity bias mitigation from
a different angle and compare their performances using several metrics with
some other state-of-the-art approaches in the literature. I show that, often,
the standard evaluation measures of popularity bias mitigation in the
literature do not reflect the real picture of an algorithm's performance when
it is evaluated from a multi-stakeholder point of view.Comment: PhD Dissertation in Information Science (University of Colorado
Boulder