44,326 research outputs found
Perceptions of Alignment and Personality in Generated Dialogue
Variation in language style can lead to different perceptions of the interaction, and different behaviour outcomes. Using the CRAG 2 language generation system we examine how accurately judges can perceive character personality from short, automatically generated dialogues, and how alignment (similarity between speakers) alters judge perceptions of the characters â relationship. Whilst personality perception of our dialogues is consistent with perceptions of human behaviour, we find that the introduction of alignment leads to negative perceptions of the dialogues and the interlocutorsâ relationship. A follow up evaluation study of the perceptions of different forms of alignment in the dialogues reveals that while similarity at polarity, topic and construction levels is viewed positively, similarity at the word level is regarded negatively. We discuss our findings in relation to the literature and in the context of dialogue systems.
Do (and say) as I say: Linguistic adaptation in human-computer dialogs
© Theodora Koulouri, Stanislao Lauria, and Robert D. Macredie. This article has been made available through the Brunel Open Access Publishing Fund.There is strong research evidence showing that people naturally align to each otherâs vocabulary, sentence structure, and acoustic features in dialog, yet little is known about how the alignment mechanism operates in the interaction between users and computer systems let alone how it may be exploited to improve the efficiency of the interaction. This article provides an account of lexical alignment in humanâcomputer dialogs, based on empirical data collected in a simulated humanâcomputer interaction scenario. The results indicate that alignment is present, resulting in the gradual reduction and stabilization of the vocabulary-in-use, and that it is also reciprocal. Further, the results suggest that when system and user errors occur, the development of alignment is temporarily disrupted and users tend to introduce novel words to the dialog. The results also indicate that alignment in humanâcomputer interaction may have a strong strategic component and is used as a resource to compensate for less optimal (visually impoverished) interaction conditions. Moreover, lower alignment is associated with less successful interaction, as measured by user perceptions. The article distills the results of the study into design recommendations for humanâcomputer dialog systems and uses them to outline a model of dialog management that supports and exploits alignment through mechanisms for in-use adaptation of the systemâs grammar and lexicon
An End-to-End Conversational Style Matching Agent
We present an end-to-end voice-based conversational agent that is able to
engage in naturalistic multi-turn dialogue and align with the interlocutor's
conversational style. The system uses a series of deep neural network
components for speech recognition, dialogue generation, prosodic analysis and
speech synthesis to generate language and prosodic expression with qualities
that match those of the user. We conducted a user study (N=30) in which
participants talked with the agent for 15 to 20 minutes, resulting in over 8
hours of natural interaction data. Users with high consideration conversational
styles reported the agent to be more trustworthy when it matched their
conversational style. Whereas, users with high involvement conversational
styles were indifferent. Finally, we provide design guidelines for multi-turn
dialogue interactions using conversational style adaptation
Survey of the State of the Art in Natural Language Generation: Core tasks, applications and evaluation
This paper surveys the current state of the art in Natural Language
Generation (NLG), defined as the task of generating text or speech from
non-linguistic input. A survey of NLG is timely in view of the changes that the
field has undergone over the past decade or so, especially in relation to new
(usually data-driven) methods, as well as new applications of NLG technology.
This survey therefore aims to (a) give an up-to-date synthesis of research on
the core tasks in NLG and the architectures adopted in which such tasks are
organised; (b) highlight a number of relatively recent research topics that
have arisen partly as a result of growing synergies between NLG and other areas
of artificial intelligence; (c) draw attention to the challenges in NLG
evaluation, relating them to similar challenges faced in other areas of Natural
Language Processing, with an emphasis on different evaluation methods and the
relationships between them.Comment: Published in Journal of AI Research (JAIR), volume 61, pp 75-170. 118
pages, 8 figures, 1 tabl
Individual and Domain Adaptation in Sentence Planning for Dialogue
One of the biggest challenges in the development and deployment of spoken
dialogue systems is the design of the spoken language generation module. This
challenge arises from the need for the generator to adapt to many features of
the dialogue domain, user population, and dialogue context. A promising
approach is trainable generation, which uses general-purpose linguistic
knowledge that is automatically adapted to the features of interest, such as
the application domain, individual user, or user group. In this paper we
present and evaluate a trainable sentence planner for providing restaurant
information in the MATCH dialogue system. We show that trainable sentence
planning can produce complex information presentations whose quality is
comparable to the output of a template-based generator tuned to this domain. We
also show that our method easily supports adapting the sentence planner to
individuals, and that the individualized sentence planners generally perform
better than models trained and tested on a population of individuals. Previous
work has documented and utilized individual preferences for content selection,
but to our knowledge, these results provide the first demonstration of
individual preferences for sentence planning operations, affecting the content
order, discourse structure and sentence structure of system responses. Finally,
we evaluate the contribution of different feature sets, and show that, in our
application, n-gram features often do as well as features based on higher-level
linguistic representations
Personalized Dialogue Generation with Diversified Traits
Endowing a dialogue system with particular personality traits is essential to
deliver more human-like conversations. However, due to the challenge of
embodying personality via language expression and the lack of large-scale
persona-labeled dialogue data, this research problem is still far from
well-studied. In this paper, we investigate the problem of incorporating
explicit personality traits in dialogue generation to deliver personalized
dialogues.
To this end, firstly, we construct PersonalDialog, a large-scale multi-turn
dialogue dataset containing various traits from a large number of speakers. The
dataset consists of 20.83M sessions and 56.25M utterances from 8.47M speakers.
Each utterance is associated with a speaker who is marked with traits like Age,
Gender, Location, Interest Tags, etc. Several anonymization schemes are
designed to protect the privacy of each speaker. This large-scale dataset will
facilitate not only the study of personalized dialogue generation, but also
other researches on sociolinguistics or social science.
Secondly, to study how personality traits can be captured and addressed in
dialogue generation, we propose persona-aware dialogue generation models within
the sequence to sequence learning framework. Explicit personality traits
(structured by key-value pairs) are embedded using a trait fusion module.
During the decoding process, two techniques, namely persona-aware attention and
persona-aware bias, are devised to capture and address trait-related
information. Experiments demonstrate that our model is able to address proper
traits in different contexts. Case studies also show interesting results for
this challenging research problem.Comment: Please contact [zhengyinhe1 at 163 dot com] for the PersonalDialog
datase
Personalized Emphasis Framing for Persuasive Message Generation
In this paper, we present a study on personalized emphasis framing which can
be used to tailor the content of a message to enhance its appeal to different
individuals. With this framework, we directly model content selection decisions
based on a set of psychologically-motivated domain-independent personal traits
including personality (e.g., extraversion and conscientiousness) and basic
human values (e.g., self-transcendence and hedonism). We also demonstrate how
the analysis results can be used in automated personalized content selection
for persuasive message generation
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