PERFORMANCE UNDER REQUIREMENTS UNCERTAINTY: A PERSONALITY PERSPECTIVE

Software project failure is rampant and is far reaching in its economic consequences. Prior studies have found that the contextual factors (requirements uncertainty, for example) are a major source of failure in software development. From prior research, it is known that personality traits have an impact on an individual’s performance. The present research studies, how the personality trait of the software developer moderates the relationship between requirements uncertainty and performance of the software developer. The knowledge of this dynamics will help in better staffing of IT teams and more importantly in improving the success rate of software projects

Transparency dilemmas, information technology and alliances in agriculture and food industry

alliance, agriculture, food industry

User-is Partnership And Is Development Success

Since 1970, high project failure rate and low user satisfaction has elicited research on users and their role in the process. It is believed that users\u27 physical participation or psychological involvement in the development process can improve user satisfaction and/or system quality. Previous research treats users as a source of requirements and hypothesizes satisfaction to increase when requirements are fulfilled. However, inconsistent conclusions lead to confusion. Recently, a co-production concept has been proposed to understand consumer participation in product development process. In this reconceptualization, users, instead of requirement generator, should be part of the production. In this study, based on co-production concept, we view users as one knowledge source and study how knowledge can be coordinated through the co-production process. After collecting data from 97 system users, most of the hypothesized relationships have been confirmed. IS-user co-production has a positive effect on expertise coordination and, in turn, improves teamwork outcomes. The only relationship that is not significant is between bring expertise to bear and creativity. Implications for practitioner and suggestion for future research are provided. Co-production was found to be a second-order construct comprised of multiple formative constructs. Higher levels of coproduction behavior were expected and were found to produce better outcomes of collaborative efforts. For future study, this relationship is expected to hold true when pairs of information systems developers and information systems users who have worked together on the same information systems development project are surveyed at the end of their projects (or just before it ends or recently thereafter)

The Impact of User Involvement on Information System Projects

Information systems (IS) development has been studied from many perspectives. Information systems are being viewed as a service as the economy shifts from being industrial-based to service-based. This shift is motivating the business user to become more involved with the development of the system. The once clear roles of user-as-specifier and IT professional-as-developer are blurring. This research addresses three objectives. First, we survey the actual business users themselves for their perception of activities and satisfaction with the completed system. Second, we analyze the separation of business requirements into two constructs representing the functional and presentation dimensions of these requirements to advance our understanding of user involvement on information system projects. Third, we explore the combinations of user characteristics and their activities that can improve IS project performance. A new comprehensive model is proposed to represent the business user as an active participant in system development. A survey instrument is developed from a widespread literature review of IS project performance, user involvement and project management. The instrument was tested to ensure its ease of completion and its comprehensibility. The revised instrument was sent to 3,419 U.S. business users in multiple industries from which 205 valid surveys were received. Structural Equation Modeling was used to validate the measurements and analyze the hypotheses and the overall model. The results confirm some previous findings and document new discoveries regarding the users, their activities and the impact on user satisfactio

The Impact of User Involvement on Information System Projects

Information systems (IS) development has been studied from many perspectives. Information systems are being viewed as a service as the economy shifts from being industrial-based to service-based. This shift is motivating the business user to become more involved with the development of the system. The once clear roles of user-as-specifier and IT professional-as-developer are blurring. This research addresses three objectives. First, we survey the actual business users themselves for their perception of activities and satisfaction with the completed system. Second, we analyze the separation of business requirements into two constructs representing the functional and presentation dimensions of these requirements to advance our understanding of user involvement on information system projects. Third, we explore the combinations of user characteristics and their activities that can improve IS project performance. A new comprehensive model is proposed to represent the business user as an active participant in system development. A survey instrument is developed from a widespread literature review of IS project performance, user involvement and project management. The instrument was tested to ensure its ease of completion and its comprehensibility. The revised instrument was sent to 3,419 U.S. business users in multiple industries from which 205 valid surveys were received. Structural Equation Modeling was used to validate the measurements and analyze the hypotheses and the overall model. The results confirm some previous findings and document new discoveries regarding the users, their activities and the impact on user satisfactio

The Impact of User Involvement on Information System Projects

Information systems (IS) development has been studied from many perspectives. Information systems are being viewed as a service as the economy shifts from being industrial-based to service-based. This shift is motivating the business user to become more involved with the development of the system. The once clear roles of user-as-specifier and IT professional-as-developer are blurring. This research addresses three objectives. First, we survey the actual business users themselves for their perception of activities and satisfaction with the completed system. Second, we analyze the separation of business requirements into two constructs representing the functional and presentation dimensions of these requirements to advance our understanding of user involvement on information system projects. Third, we explore the combinations of user characteristics and their activities that can improve IS project performance. A new comprehensive model is proposed to represent the business user as an active participant in system development. A survey instrument is developed from a widespread literature review of IS project performance, user involvement and project management. The instrument was tested to ensure its ease of completion and its comprehensibility. The revised instrument was sent to 3,419 U.S. business users in multiple industries from which 205 valid surveys were received. Structural Equation Modeling was used to validate the measurements and analyze the hypotheses and the overall model. The results confirm some previous findings and document new discoveries regarding the users, their activities and the impact on user satisfactio

Exploring the Combination of Organizational Improvisation and Organizational Learning in Information Systems Development

Organizational improvisation (OI) has been gaining an increasing attention to respond to rapidly changing environments, and it needs close and proper management. However, most of the findings on Improvisation I information system development studies are based on variance-based models. Thus, Du et al. (2019) propose a process model that features a continuous iteration between improvisational search and build in ISD. Their four-phase model describes continuous and iterative methods of organizational improvisation to respond to opportunities and threats, presenting an excellent step-by-step guideline for information system development managers to refer to from a practical standpoint. Despite the contributions, their exploratory research is not immune to limitations. Although the authors explained that learning is working in their model, there is only a fragmentary explanation of how the learning process works. In this work, we explore the boundary condition of Du et al.\u27s (2019) proposed model for the OI process in ISD then suggest a new model for ISD by combining the evaluation and learning process model proposed by Beynon-Davies et al. (2004), which is based on Argyris and Schon (1978). We believe that the new framework will help us apprehend that organizational improvisation in ISD generates short-term learning and long-term learning through the evaluation and learning from a process model perspective

Software development cultures and cooperation problems: a field study of the early stages of development of software for a scientific community

In earlier work, I identified a particular class of end-user developers, who include scientists and whom I term 'professional end-user developers', as being of especial interest. Here, I extend this work by articulating a culture of professional end-user development, and illustrating by means of a field-study how the influence of this culture causes cooperation problems in an inter-disciplinary team developing a software system for a scientific community. My analysis of the field study data is informed by some recent literature on multi-national work cultures. Whilst acknowledging that viewing a scientific development through a lens of software development culture does not give a full picture, I argue that it nonetheless provides deep insights

Internet-Enabled Co-Production: Partnering or Competing with Customers?

The Internet is democratizing commerce by turning economic models that were based on a strict separation between providers and consumers into models where this distinction is increasingly blurred. This implies significant opportunities and challenges for organizations, particularly with respect to the role that their customers play in the generation of economic value. Are customers partners or competitors? While firms typically strive to implement business models that leverage the customers as a resource (i.e., customer co-production), models in which customers are competitors (i.e., peer production) are frequently met with attempts to co-opt these customers (i.e., hybrid co-production). The purpose of this panel, presented at the 2006 International Conference on Information Systems, is to explore the range of Internet-enabled co-production models (i.e., customer and hybrid co-production) and the opportunities and challenges that they present for firms

A Critical Review of the Role of User Participation in IS Success

Despite the widely held view that systems are more likely to be successful if users contribute during systems design and development, the exact nature of the relationship between user participation and system outcomes remains unclear. By conducting a systematic review of the related literature, we synthesized the findings of 46 empirical studies, explained the mixed results, and identified issues for future research