Feasibility report: Delivering case-study based learning using artificial intelligence and gaming technologies

This document describes an investigation into the technical feasibility of a game to support learning based on case studies. Information systems students using the game will conduct fact-finding interviews with virtual characters. We survey relevant technologies in computational linguistics and games. We assess the applicability of the various approaches and propose an architecture for the game based on existing techniques. We propose a phased development plan for the development of the game

A study of the use of natural language processing for conversational agents

Language is a mark of humanity and conscience, with the conversation (or dialogue) as one of the most fundamental manners of communication that we learn as children. Therefore one way to make a computer more attractive for interaction with users is through the use of natural language. Among the systems with some degree of language capabilities developed, the Eliza chatterbot is probably the first with a focus on dialogue. In order to make the interaction more interesting and useful to the user there are other approaches besides chatterbots, like conversational agents. These agents generally have, to some degree, properties like: a body (with cognitive states, including beliefs, desires and intentions or objectives); an interactive incorporation in the real or virtual world (including perception of events, communication, ability to manipulate the world and communicate with others); and behavior similar to a human (including affective abilities). This type of agents has been called by several terms, including animated agents or embedded conversational agents (ECA). A dialogue system has six basic components. (1) The speech recognition component is responsible for translating the user’s speech into text. (2) The Natural Language Understanding component produces a semantic representation suitable for dialogues, usually using grammars and ontologies. (3) The Task Manager chooses the concepts to be expressed to the user. (4) The Natural Language Generation component defines how to express these concepts in words. (5) The dialog manager controls the structure of the dialogue. (6) The synthesizer is responsible for translating the agents answer into speech. However, there is no consensus about the necessary resources for developing conversational agents and the difficulties involved (especially in resource-poor languages). This work focuses on the influence of natural language components (dialogue understander and manager) and analyses, in particular the use of parsing systems as part of developing conversational agents with more flexible language capabilities. This work analyses what kind of parsing resources contributes to conversational agents and discusses how to develop them targeting Portuguese, which is a resource-poor language. To do so we analyze approaches to the understanding of natural language, and identify parsing approaches that offer good performance, based on which we develop a prototype to evaluate the impact of using a parser in a conversational agent.linguagem é uma marca da humanidade e da consciência, sendo a conversação (ou diálogo) uma das maneiras de comunicacão mais fundamentais que aprendemos quando crianças. Por isso uma forma de fazer um computador mais atrativo para interação com usuários é usando linguagem natural. Dos sistemas com algum grau de capacidade de linguagem desenvolvidos, o chatterbot Eliza é, provavelmente, o primeiro sistema com foco em diálogo. Com o objetivo de tornar a interação mais interessante e útil para o usuário há outras aplicações alem de chatterbots, como agentes conversacionais. Estes agentes geralmente possuem, em algum grau, propriedades como: corpo (com estados cognitivos, incluindo crenças, desejos e intenções ou objetivos); incorporação interativa no mundo real ou virtual (incluindo percepções de eventos, comunicação, habilidade de manipular o mundo e comunicar com outros agentes); e comportamento similar ao humano (incluindo habilidades afetivas). Este tipo de agente tem sido chamado de diversos nomes como agentes animados ou agentes conversacionais incorporados. Um sistema de diálogo possui seis componentes básicos. (1) O componente de reconhecimento de fala que é responsável por traduzir a fala do usuário em texto. (2) O componente de entendimento de linguagem natural que produz uma representação semântica adequada para diálogos, normalmente utilizando gramáticas e ontologias. (3) O gerenciador de tarefa que escolhe os conceitos a serem expressos ao usuário. (4) O componente de geração de linguagem natural que define como expressar estes conceitos em palavras. (5) O gerenciador de diálogo controla a estrutura do diálogo. (6) O sintetizador de voz é responsável por traduzir a resposta do agente em fala. No entanto, não há consenso sobre os recursos necessários para desenvolver agentes conversacionais e a dificuldade envolvida nisso (especialmente em línguas com poucos recursos disponíveis). Este trabalho foca na influência dos componentes de linguagem natural (entendimento e gerência de diálogo) e analisa em especial o uso de sistemas de análise sintática (parser) como parte do desenvolvimento de agentes conversacionais com habilidades de linguagem mais flexível. Este trabalho analisa quais os recursos do analisador sintático contribuem para agentes conversacionais e aborda como os desenvolver, tendo como língua alvo o português (uma língua com poucos recursos disponíveis). Para isto, analisamos as abordagens de entendimento de linguagem natural e identificamos as abordagens de análise sintática que oferecem um bom desempenho. Baseados nesta análise, desenvolvemos um protótipo para avaliar o impacto do uso de analisador sintático em um agente conversacional

Using a dialogue manager to improve search in the semantic web

Question-Answering systems that resort to the Semantic Web as a knowledge base can go well beyond the usual matching words in documents and, preferably, find a precise answer, without requiring user help to interpret the documents returned. In this paper, we introduce a Dialogue Manager that by analysing the question and the type of expected answer, provides accurate answers to questions posed in Natural Language. The Dialogue Manager not only represents the semantics of the questions, but also the structure of the discourse including the user intentions and the questions context, adding the ability to deal with multiple answers and providing justified answers. Our system performance is evaluated by comparing with similar question answering systems. Although the test suite has slight dimensions, the results obtained are very promising

Advanced Knowledge Technologies at the Midterm: Tools and Methods for the Semantic Web

The University of Edinburgh and research sponsors are authorised to reproduce and distribute reprints and on-line copies for their purposes notwithstanding any copyright annotation hereon. The views and conclusions contained herein are the author’s and shouldn’t be interpreted as necessarily representing the official policies or endorsements, either expressed or implied, of other parties.In a celebrated essay on the new electronic media, Marshall McLuhan wrote in 1962:Our private senses are not closed systems but are endlessly translated into each other in that experience which we call consciousness. Our extended senses, tools, technologies, through the ages, have been closed systems incapable of interplay or collective awareness. Now, in the electric age, the very instantaneous nature of co-existence among our technological instruments has created a crisis quite new in human history. Our extended faculties and senses now constitute a single field of experience which demands that they become collectively conscious. Our technologies, like our private senses, now demand an interplay and ratio that makes rational co-existence possible. As long as our technologies were as slow as the wheel or the alphabet or money, the fact that they were separate, closed systems was socially and psychically supportable. This is not true now when sight and sound and movement are simultaneous and global in extent. (McLuhan 1962, p.5, emphasis in original)Over forty years later, the seamless interplay that McLuhan demanded between our technologies is still barely visible. McLuhan’s predictions of the spread, and increased importance, of electronic media have of course been borne out, and the worlds of business, science and knowledge storage and transfer have been revolutionised. Yet the integration of electronic systems as open systems remains in its infancy.Advanced Knowledge Technologies (AKT) aims to address this problem, to create a view of knowledge and its management across its lifecycle, to research and create the services and technologies that such unification will require. Half way through its sixyear span, the results are beginning to come through, and this paper will explore some of the services, technologies and methodologies that have been developed. We hope to give a sense in this paper of the potential for the next three years, to discuss the insights and lessons learnt in the first phase of the project, to articulate the challenges and issues that remain.The WWW provided the original context that made the AKT approach to knowledge management (KM) possible. AKT was initially proposed in 1999, it brought together an interdisciplinary consortium with the technological breadth and complementarity to create the conditions for a unified approach to knowledge across its lifecycle. The combination of this expertise, and the time and space afforded the consortium by the IRC structure, suggested the opportunity for a concerted effort to develop an approach to advanced knowledge technologies, based on the WWW as a basic infrastructure.The technological context of AKT altered for the better in the short period between the development of the proposal and the beginning of the project itself with the development of the semantic web (SW), which foresaw much more intelligent manipulation and querying of knowledge. The opportunities that the SW provided for e.g., more intelligent retrieval, put AKT in the centre of information technology innovation and knowledge management services; the AKT skill set would clearly be central for the exploitation of those opportunities.The SW, as an extension of the WWW, provides an interesting set of constraints to the knowledge management services AKT tries to provide. As a medium for the semantically-informed coordination of information, it has suggested a number of ways in which the objectives of AKT can be achieved, most obviously through the provision of knowledge management services delivered over the web as opposed to the creation and provision of technologies to manage knowledge.AKT is working on the assumption that many web services will be developed and provided for users. The KM problem in the near future will be one of deciding which services are needed and of coordinating them. Many of these services will be largely or entirely legacies of the WWW, and so the capabilities of the services will vary. As well as providing useful KM services in their own right, AKT will be aiming to exploit this opportunity, by reasoning over services, brokering between them, and providing essential meta-services for SW knowledge service management.Ontologies will be a crucial tool for the SW. The AKT consortium brings a lot of expertise on ontologies together, and ontologies were always going to be a key part of the strategy. All kinds of knowledge sharing and transfer activities will be mediated by ontologies, and ontology management will be an important enabling task. Different applications will need to cope with inconsistent ontologies, or with the problems that will follow the automatic creation of ontologies (e.g. merging of pre-existing ontologies to create a third). Ontology mapping, and the elimination of conflicts of reference, will be important tasks. All of these issues are discussed along with our proposed technologies.Similarly, specifications of tasks will be used for the deployment of knowledge services over the SW, but in general it cannot be expected that in the medium term there will be standards for task (or service) specifications. The brokering metaservices that are envisaged will have to deal with this heterogeneity.The emerging picture of the SW is one of great opportunity but it will not be a wellordered, certain or consistent environment. It will comprise many repositories of legacy data, outdated and inconsistent stores, and requirements for common understandings across divergent formalisms. There is clearly a role for standards to play to bring much of this context together; AKT is playing a significant role in these efforts. But standards take time to emerge, they take political power to enforce, and they have been known to stifle innovation (in the short term). AKT is keen to understand the balance between principled inference and statistical processing of web content. Logical inference on the Web is tough. Complex queries using traditional AI inference methods bring most distributed computer systems to their knees. Do we set up semantically well-behaved areas of the Web? Is any part of the Web in which semantic hygiene prevails interesting enough to reason in? These and many other questions need to be addressed if we are to provide effective knowledge technologies for our content on the web

A semantic and agent-based approach to support information retrieval, interoperability and multi-lateral viewpoints for heterogeneous environmental databases

PhDData stored in individual autonomous databases often needs to be combined and interrelated. For example, in the Inland Water (IW) environment monitoring domain, the spatial and temporal variation of measurements of different water quality indicators stored in different databases are of interest. Data from multiple data sources is more complex to combine when there is a lack of metadata in a computation forin and when the syntax and semantics of the stored data models are heterogeneous. The main types of information retrieval (IR) requirements are query transparency and data harmonisation for data interoperability and support for multiple user views. A combined Semantic Web based and Agent based distributed system framework has been developed to support the above IR requirements. It has been implemented using the Jena ontology and JADE agent toolkits. The semantic part supports the interoperability of autonomous data sources by merging their intensional data, using a Global-As-View or GAV approach, into a global semantic model, represented in DAML+OIL and in OWL. This is used to mediate between different local database views. The agent part provides the semantic services to import, align and parse semantic metadata instances, to support data mediation and to reason about data mappings during alignment. The framework has applied to support information retrieval, interoperability and multi-lateral viewpoints for four European environmental agency databases. An extended GAV approach has been developed and applied to handle queries that can be reformulated over multiple user views of the stored data. This allows users to retrieve data in a conceptualisation that is better suited to them rather than to have to understand the entire detailed global view conceptualisation. User viewpoints are derived from the global ontology or existing viewpoints of it. This has the advantage that it reduces the number of potential conceptualisations and their associated mappings to be more computationally manageable. Whereas an ad hoc framework based upon conventional distributed programming language and a rule framework could be used to support user views and adaptation to user views, a more formal framework has the benefit in that it can support reasoning about the consistency, equivalence, containment and conflict resolution when traversing data models. A preliminary formulation of the formal model has been undertaken and is based upon extending a Datalog type algebra with hierarchical, attribute and instance value operators. These operators can be applied to support compositional mapping and consistency checking of data views. The multiple viewpoint system was implemented as a Java-based application consisting of two sub-systems, one for viewpoint adaptation and management, the other for query processing and query result adjustment

Intentional processing as a key for rational behaviour through natural interaction

28 pages, 13 figures.-- Special Issue: "Symbiotic Performance between Humans and Intelligent Systems".This paper presents an interaction model pursuing flexible and coherent human–computer interaction. Starting from a cognitive architecture for Natural Interaction, an agent-based design is presented, focusing particularly on the role of the interaction agent. Regarding the intentional processing within this agent, the Threads Model is proposed. Finally, its implementation is described and evaluated to find out the integrity of the intentional approach.We thank the ISYS research group at the Technical University of Madrid and the LABDA research group at the Carlos III University of Madrid for their support during the design and development of the interaction agent, and everyone involved in the ADVICE (IST 1999-11305), VIP-ADVISOR (IST 2001-32440), and recent IntegraTV4All (FIT-350301-2004-2) projects for their hard work

Characterizing the Response Space of Questions: data and theory

The main aim of this paper is to provide a characterization of the response space for questions using a taxonomy grounded in a dialogical formal semantics. As a starting point we take the typology for responses in the form of questions provided in \cite{lupginz-jlm}. This work develops a wide coverage taxonomy for question/question sequences observable in corpora including the BNC, CHILDES, and BEE, as well as formal modeling of all the postulated classes. Our aim is to extend this work to cover \emph{all} responses to questions. We present the extended typology of responses to questions based on a corpus studies of BNC, BEE, Maptask and CornellMovie with include 506, 262, 467, and 678 question/response pairs respectively. We compare the data for English with data from Polish using the Spokes corpus (694 question/response pairs). We discuss annotation reliability and disagreement analysis. We sketch how each class can be formalized using a dialogical semantics appropriate for dialogue management

Proceedings ICPW'07: 2nd International Conference on the Pragmatic Web, 22-23 Oct. 2007, Tilburg: NL

Proceedings ICPW'07: 2nd International Conference on the Pragmatic Web, 22-23 Oct. 2007, Tilburg: N