Measuring interoperability maturity in government networks

The purpose of this paper is to create a model that describes the development of interorganisational collaboration in government networks that apply eGovernment. Contrary to several models that describe eGovernment from a government-to-citizen perspective, and primarily emphasise on the front office of eGovernment services, this paper focuses on the collaboration that takes place in the back office to enable successful eGovernment services. A maturity model was developed to describe and assess the level of interorganisational collaboration in government networks that apply eGovernment. Through a structured literature review, 19 existing maturity models related to interorganisational collaboration and eGovernment were identified. These models were subsequently analysed on their dimensions and on the stages that were used to define maturity.Furthermore, the authors of this paper studied the characteristics of each stage and the preconditions for increasing maturity. Based on this literature review and their analysis, the authors propose a new maturity model in which existing concepts are integrated and extended from a network perspective. This model describes the levels of interorganisational collaboration in government networks on three dimensions: system, information and process. Five levels of increasing interconnectedness describe how the interorganisational collaboration in government networks unfolds across these three dimensions. The model is empirically applied through case studies of three government networks.Medium- to large-sized networks of municipalities and their cooperating partners that apply eGovernment services in their permit application procedure have been studied. The model appears to be suitable for assessing the development of interorganisational collaboration among government networks that implement eGovernment in their service provisioning. Further research could focus on the use of this model in order to analyse additional growth strategies, aiming to create successful roadmaps

Knowledge modelling for integrating semantic web services in e-government applications

Service integration and domain interoperability are the basic requirements in the development of current service-oriented e-Government applications. Semantic Web and, in particular, Semantic Web Service (SWS) technology aim to address these issues. However, the integration between e-Government applications and SWS is not an easy task. We argue that a more complex semantic layer needs to be modeled. The aim of our work is to provide an ontological framework that maps such a semantic layer. In this paper, we describe our approach for creating a project-independent and reusable model, and provide a case study that demonstrates its applicability

Deploying Semantic Web Services-Based Applications in the e-Government Domain

Joining up services in e-Government usually implies governmental agencies acting in concert without a central control regime. This requires to the sharing scattered and heterogeneous data. Semantic Web Service (SWS) technology can help to integrate, mediate and reason between these datasets. However, since a few real-world applications have been developed, it is still unclear which are the actual benefits and issues of adopting such a technology in the e-Government domain. In this paper, we contribute to raising awareness of the potential benefits in the e-Government communityby analyzing motivations, requirements and expected results, before proposing a reusable SWS-based framework. We demonstrate the application of this framework by showing how integration and interoperability emerge from this model through a cooperative and multi-viewpoint methodology. Finally, we illustrate added values and lessons learned by two compelling case studies: a change of circumstances notification system and a GIS-based emergency planning system, and describe key challenges which remain to be addressed

A framework for delivering personalized e-Government tourism services

E-government (e-Gov) has become one of the most important parts of government strategies. Significant efforts have been devoted to e-Gov tourism services in many countries because tourism is one of the major profitable industries. However, the current e-Gov tourism services are limited to simple online presentation of tourism information. Intelligent e-Gov tourism services, such as the personalized e-Gov (Pe-Gov) tourism services, are highly desirable for helping users decide "where to go, and what to do/see" amongst massive number of destinations and enormous attractiveness and activities. This paper proposes a framework of Pe-Gov tourism services using recommender system techniques and semantic ontology. This framework has the potential to enable tourism information seekers to locate the most interesting destinations with the most suitable activities with the least search efforts. Its workflow and some outstanding features are depicted with an example

Improving Knowledge Retrieval in Digital Libraries Applying Intelligent Techniques

Nowadays an enormous quantity of heterogeneous and distributed information is stored in the digital University. Exploring online collections to find knowledge relevant to a user’s interests is a challenging work. The artificial intelligence and Semantic Web provide a common framework that allows knowledge to be shared and reused in an efficient way. In this work we propose a comprehensive approach for discovering E-learning objects in large digital collections based on analysis of recorded semantic metadata in those objects and the application of expert system technologies. We have used Case Based-Reasoning methodology to develop a prototype for supporting efficient retrieval knowledge from online repositories. We suggest a conceptual architecture for a semantic search engine. OntoUS is a collaborative effort that proposes a new form of interaction between users and digital libraries, where the latter are adapted to users and their surroundings

Benefits and challenges of applying Semantic Web Services in the e-Government domain

Joining up services in e-Government usually implies governmental agencies acting in concert without a central control regime. This requires the sharing of scattered and heterogeneous data. Semantic Web Service (SWS) technology can help to integrate, mediate and reason between these datasets. However, since few real-world applications have been developed, it is still unclear which are the actual benefits and issues of adopting such a technology in the e-Government domain. In this paper, we contribute to raising awareness of the potential benefits in the e-Government community by analyzing motivations, requirements, and expected results, before proposing a reusable SWS-based framework. We demonstrate the application of this framework by a compelling use case: a GIS-based emergency planning system. We illustrate the obtained benefits and the key challenges which remain to be addressed

The use of TRAO to manage evolution risks in e-government

The need to develop and provide more efficient ways of providing Electronic Government Services to key stakeholders in government has brought about varying degrees of evolution in government. This evolution is seen in different ways like the merging of government departments, the merging of assets or its components with legacy assets etc. This has involved the incorporation of several practices that are geared towards the elimination of processes that are repetitive and manual while attempting to progressively encourage the interaction that exists between the different stakeholders. However, some of these practices have further complicated processes in government thus creating avenues for vulnerabilities which if exploited expose government and government assets to risks and threats. Focusing on ways to manage the issues accompanied with evolution can better prepare governments for manging the associated vulnerabilities, risks and threats. The basis of a conceptual framework is provided to establish the relationships that exist between the E-Government, asset and security domains. Thus, this thesis presents a design research project used in the management of evolution-related risks. The first part of the project focusses on the development of a generic ontology known as TRAO and a scenario ontology TRAOSc made up of different hypothetical scenarios. The resulting efficiency of the development of these ontologies have facilitated the development of an intelligent tool TRAOSearch that supports high-level semantically enriched queries. Results from the use of a case study prove that there are existing evolution-related issues which governments may not be fully prepared for. Furthermore, an ontological approach in the management of evolution-related risks showed that government stakeholders were interested in the use of intelligent processes that could improve government effectiveness while analysing the risks associated with doing this. Of more importance to this research was the ability to make inferences from the ontology on existing complex relationships that exist in the form of dependencies and interdependencies between Stakeholders and Assets. Thus, this thesis presents contributions in the aspect of advancing stakeholders understanding on the types of relationships that exist in government and the effect these relationships may have on service provisioning. Another novel contribution can be seen in the correction of the ambiguity associated with the terms Service, IT Service and E-Government. Furthermore, the feedback obtained from the use of an ontology-based tool during the evaluation phase of the project provides insights on whether governments must always be at par with technological evolution

ESIIG2

331 p. , Il, Tablas, Gráficos.Libro ElectrónicoESIIG2 - The Second European Summit on Interoperability in the iGovernment, represents an unprecedented occasion to develop new synergies and create contacts with representatives of the European Commission, of the national and regional governments of Europe, of the research field, the Academia and experts of the ICT sector. Mrs Viviane Reding, Member of the European Commission for Information Society and Media gave her official patronage to the Second European Summit of Interoperability in the iGovernment, ESIIG2. Event with the patronage CISIS (Italian Interregional Centre of Information and Statistic Systems) The European Commission initiative i2010, through the DG Information and Media Society offered its support to ESIIG2.ForewordXI ESIIG 3 What is ESIIG2? 3 Commissioner Reding message 4 ESIIG 2 Co - hosted events5 The Programme 6 ESIIG2 Supporters8 The Regional Ministry for consumer protection and administrative simplification13 The Technical and Scientific Committee15 Structure of the Technical and Scientific Committee15 What does the Committee do?15 Important and innovative initiatives of ESIIG 219 Publication of the Call for Papers Results23 T-Seniority: E-inclusion and Interoperability25 Alejandro Echeverria Security and Privacy Preserving Data in E-Government Integration31 Claudio Biancalana, Francesco Saverio Profiti Proposal for Interoperability Between Public Universities39 Correcher E, Universidad Politécnica de Valencia, Spain A Cross-Application Reference Model to Support Interoperability 53 Elena Baralis, Tania Cerquitelli, Silvana Raffa Table of Contents VII Applying Soa to Mobile Secure eGovernment Services The Sweb Approach65 Silke Cuno, Yuri Glickman, Petra Hoepner, Linda Strick An Identity Metasystem Approach to Improve Eid Interoperability and Assure Privacy Compliance 74 Andrea Valboni Towards Interoperable Infrastructures of Geospatial Data 86 Sergio Farruggia, Emanuele Roccatagliata Modernization and Administrative Simplification Master Plan for the Local Councils of the Region of Murcia 101 Leandro Marín Muñoz, Pedro Olivares Sánchez, Isabel Belmonte Martínez Organizational Interoperability and Organizing for Interoperability in eGovernment109 Ralf Cimander, Herbert Kubicek The National Interoperability Framework: a New Regulatory Tool to Guarantee Interoperability Among Spanish Public Administrations 123 Agustí Cerrillo The Realization of the Greek E-Gif 131 Andreas Papadakis, Kostas Rantos, Antonis Stasis Build Government Interoperability Through Open Standard Technology 141 Goodwin Ting, Anne Rasanen, Marco Pappalardo Towards an Intercultural Representation of Mediterranean Intangible Cultural Heritage (Ich) An Xml Interoperability Framework for Regional Ich Databases 154 Jesse Marsh, Francesco Passantino Castile and Leon, a Model of Interoperability 168 Isabel Alonso Sánchez, José Ignacio de Uribe Ladrón de Cegama, Antonio Francisco Pérez Fernández, Jorge Ordás Alonso The Catalan Interoperability Model182 Ignasi Albors Identity and Residence Verification Data System189 Nimia Rodríguez Escolar, Jose A Eusamio Mazagatos From Extended Enterprise to Extended Government: Regione Lazio Interoperability and Egovernment Point of View 199 Claudio Biancalana, Dante Chiroli, Claudio Pisu, Francesco Saverio Profiti, Fabio Raimondi Contribution by the Members of the Technical and Scientific Committee 215 Interoperability and Egovernment Through Adoption of Standards 215 Flavia Marzano A Brief Compendium on Interoperability in Egovernment 224 Michele M Missikoff Table of Contents VIII Spc – The Italian Interoperabilty Framework with Services241 Francesco Tortorelli, Roberto Baldoni Exploitation of Digital Contents for the Public Administration 254 Giulio De Petra, Fabrizio Gianneschi, Giaime Ginesu Deploying the full transformational power of egovernment – collaboration and interoperability –270 Sylvia Archmann, Just Castillo Iglesias ICAR Report: Interoperability and Cooperation between applications among Italian Regions (English summary)278 CISIS - Central Staff of ICAR Project List of the finalists of the iG20 Award 297 IG20 AWARDS: Eucaris, the European car and driving licence information system297 INNOVATIVNESS: Interopcyl299 TRANSFERABILITY: Semic, Semantic Interoperability Center Europe301 IMPACT: Employment/unemployment status management: actual interoperability through the CO eService303 PRACTICAL RESULTS: Emilia Romagna Labour Information System 305 The ESIIG2 Summit results: the creation of ERNI and the Interoperability Declaration of Rome 309 The Interoperability Declaration of Rome 311 Follow the new and interesting developments of Esiig2 31

Framework for a business interoperability quotient measurement model

Dissertação apresentada na Faculdade de Ciências e Tecnologia da Universidade Nova da Lisboa para obtenção do grau de Mestre em Engenharia e Gestão Industrial (MEGI)Over the last decade the context of Interoperability has been changing rapidly. It has been expanding from the largely technically focused area of Information Systems towards Business Processes and Business Semantics. However, there exists a need for more comprehensive ways to define business interoperability and enable its performance measurement as a first step towards improvement of interoperability conditions between collaborating entities. Through extensive literature reviews and analysis of European Research initiatives in this area, this dissertation presents the State of the Art in Business Interoperability. The objective of this dissertation is to develop a model that closely captures the factors that are responsible for Business Interoperability in the context of Collaborative Business Processes. This Business Interoperability Quotient Measurement Model (BIQMM), developed in this dissertation uses an interdisciplinary approach to capture the key elements responsible for collaboration performance. Through the quantification of the relevance of each element to the particular collaboration scenario in question, this model enables a quantitative analysis of Business Interoperability, so that an overall interoperability score can be arrived at for enhanced performance measurements.Finally, the BIQMM is applied to a business case involving Innovayt and LM Glassfiber to demonstrate its applicability to different collaboration scenarios