OBOME - Ontology based opinion mining in UBIPOL

Ontologies have a special role in the UBIPOL system, they help to structure the policy related context, provide conceptualization for policy domain and use in the opinion mining process. In this work we presented a system called Ontology Based Opinion Mining Engine (OBOME) for analyzing a domain-specific opinion corpus by first assisting the user with the creation of a domain ontology from the corpus. We determined the polarity of opinion on the various domain aspects. In the former step, the policy domain aspect has are identified (namely which policy category is represented by the concept). This identification is supported by the policy modelling ontology, which describe the most important policy – related classes and structure. Then the most informative documents from the corpus are extracted and asked the user to create a set of aspects and related keywords using these documents. In the latter step, we used the corpus specific ontology to model the domain and extracted aspect-polarity associations using grammatical dependencies between words. Later, summarized results are shown to the user to analyze and store. Finally, in an offline process policy modeling ontology is updated

Optical tomography: Image improvement using mixed projection of parallel and fan beam modes

Mixed parallel and fan beam projection is a technique used to increase the quality images. This research focuses on enhancing the image quality in optical tomography. Image quality can be defined by measuring the Peak Signal to Noise Ratio (PSNR) and Normalized Mean Square Error (NMSE) parameters. The findings of this research prove that by combining parallel and fan beam projection, the image quality can be increased by more than 10%in terms of its PSNR value and more than 100% in terms of its NMSE value compared to a single parallel beam

Automatic Summarization of Customer Reviews: An Integrated Approach

The proliferation of interactivity between Web content producers and consumers underscores the development of the Internet in recent years. In particular, customer reviews posted on the Web have grown significantly. Because customers represent the primary stakeholder group of a company, understanding customers’ concerns expressed in these reviews could help marketers and business analysts to identify market trends and to provide better products and services. However, the large volume of textual reviews written in informal language makes it difficult to understand customers’ concerns. This paper describes an integrated approach to summarizing customer reviews. The approach consists of the steps of sentence extraction, aspect identification, sentiment classification, and review summarization. We report preliminary results of using our approach to summarize product reviews extracted from Amazon.com. Our work augments existing work by considering nonstandard input and by incorporating linguistic resources and clustering in automatic summarization

Opinion Mining Summarization and Automation Process: A Survey

In this modern age, the internet is a powerful source of information. Roughly, one-third of the world population spends a significant amount of their time and money on surfing the internet. In every field of life, people are gaining vast information from it such as learning, amusement, communication, shopping, etc. For this purpose, users tend to exploit websites and provide their remarks or views on any product, service, event, etc. based on their experience that might be useful for other users. In this manner, a huge amount of feedback in the form of textual data is composed of those webs, and this data can be explored, evaluated and controlled for the decision-making process. Opinion Mining (OM) is a type of Natural Language Processing (NLP) and extraction of the theme or idea from the user's opinions in the form of positive, negative and neutral comments. Therefore, researchers try to present information in the form of a summary that would be useful for different users. Hence, the research community has generated automatic summaries from the 1950s until now, and these automation processes are divided into two categories, which is abstractive and extractive methods. This paper presents an overview of the useful methods in OM and explains the idea about OM regarding summarization and its automation process

Big data and Sentiment Analysis considering reviews from e-commerce platforms to predict consumer behavior

Treballs Finals del Màster de Recerca en Empresa, Facultat d'Economia i Empresa, Universitat de Barcelona, Curs: 2019-2020, Tutor: Javier Manuel Romaní Fernández ; Jaime Gil LafuenteNowadays and since the last two decades, digital data is generated on a massive scale, this phenomenon is known as Big Data (BD). This phenomenon supposes a change in the way of managing and drawing conclusions from data. Moreover, techniques and methods used in artificial intelligence shape new ways of analysis considering BD. Sentiment Analysis (SA) or Opinion Mining (OM) is a topic widely studied for the last few years due to its potential in extracting value from data. However, it is a topic that has been more explored in the fields of engineering or linguistics and not so much in business and marketing fields. For this reason, the aim of this study is to provide a reachable guide that includes the main BD concepts and technologies to those who do not come from a technical field such as Marketing directors. This essay is articulated in two parts. Firstly, it is described the BD ecosystem and the technologies involved. Secondly, it is conducted a systematic literature review in which articles related with the field of SA are analysed. The contribution of this study is a summarization and a brief description of the main technologies behind BD, as well as the techniques and procedures currently involved in SA

A survey of data mining techniques for social media analysis

Social network has gained remarkable attention in the last decade. Accessing social network sites such as Twitter, Facebook LinkedIn and Google+ through the internet and the web 2.0 technologies has become more affordable. People are becoming more interested in and relying on social network for information, news and opinion of other users on diverse subject matters. The heavy reliance on social network sites causes them to generate massive data characterised by three computational issues namely; size, noise and dynamism. These issues often make social network data very complex to analyse manually, resulting in the pertinent use of computational means of analysing them. Data mining provides a wide range of techniques for detecting useful knowledge from massive datasets like trends, patterns and rules [44]. Data mining techniques are used for information retrieval, statistical modelling and machine learning. These techniques employ data pre-processing, data analysis, and data interpretation processes in the course of data analysis. This survey discusses different data mining techniques used in mining diverse aspects of the social network over decades going from the historical techniques to the up-to-date models, including our novel technique named TRCM. All the techniques covered in this survey are listed in the Table.1 including the tools employed as well as names of their authors

Fine-grained Aspect Extraction for Online Reviews of E-commerce Products Based on Semi-supervised Learning

The accuracy of online review mining for e-commerce products is of great value to customer and product matching portrait. Mining the fine-grained aspect in reviews is a key indicator. It can better analyze the emotion tendency of online reviews and understand the advantages and disadvantages of evaluation objects. In this paper, we propose a semi-supervised learning method to extract product aspects and description of aspects. Specifically, we firstly construct word vector space model of large scale reviews with deep learning, then get the list of similar words based on the model. Finally, the fine-grained aspect sets are obtained by classification algorithm. The results of the study show that the efficiency of fine-grained extraction is improved by using semi-supervised method

CREATE: Concept Representation and Extraction from Heterogeneous Evidence

Traditional information retrieval methodology is guided by document retrieval paradigm, where relevant documents are returned in response to user queries. This paradigm faces serious drawback if the desired result is not explicitly present in a single document. The problem becomes more obvious when a user tries to obtain complete information about a real world entity, such as person, company, location etc. In such cases, various facts about the target entity or concept need to be gathered from multiple document sources. In this work, we present a method to extract information about a target entity based on the concept retrieval paradigm that focuses on extracting and blending information related to a concept from multiple sources if necessary. The paradigm is built around a generic notion of concept which is defined as any item that can be thought of as a topic of interest. Concepts may correspond to any real world entity such as restaurant, person, city, organization, etc, or any abstract item such as news topic, event, theory, etc. Web is a heterogeneous collection of data in different forms such as facts, news, opinions etc. We propose different models for different forms of data, all of which work towards the same goal of concept centric retrieval. We motivate our work based on studies about current trends and demands for information seeking. The framework helps in understanding the intent of content, i.e. opinion versus fact. Our work has been conducted on free text data in English. Nevertheless, our framework can be easily transferred to other languages

A Deep Learning based Model using Review Associated Feature Extraction Approach for Sentiment Analysis

With the advancement of internet technologies, in the present days, online forums, social media platforms and e-commerce sites have made the product reviews process very easy. There are a lot of mobile applications, websites and forums where consumers used to share and circulate their opinions, experiences, ideas and views regarding products, brands and services. In consequence, online user reviews have become a deciding factor for many consumers prior to purchasing their selected items. The sentiment analysis is a technique to extract sentiments, feelings and insights from customer reviews and public texts. Therefore, plenty of businesses perform sentiment analysis in order to more thoroughly comprehend of their customer opinions and suggestions regarding their products and services. Furthermore, a number of scientific researchers also have a keen interest in classifying customer reviews into a set of labels employing text classification techniques. The objective of the this research work is to develop an approach to extract review associated features using Part-of-Speech (POS) tagging and design a CNN model to classify the reviews' sentiment as positive or negative. In this paper, an approach to extract review associated feature has been presented. Natural Language Processing (NLP) techniques are utilized for data preprocessing to remove uninformative data from reviews. Deep learning model CNN is used for sentiment classification and Amazon mobile reviews dataset is used for the experiment. The proposed model is experimentally evaluated and provides enhanced performance than other models also provides improved accuracy of 97.23% on Amazon mobile review dataset