Could the Outsourcing of Incident Response Management provide a Blueprint for Managing Other Cloud Security Requirements?

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Innovative public governance through cloud computing: Information privacy, business models and performance measurement challenges

Purpose: The purpose of this paper is to identify and analyze challenges and to discuss proposed solutions for innovative public governance through cloud computing. Innovative technologies, such as federation of services and cloud computing, can greatly contribute to the provision of e-government services, through scaleable and flexible systems. Furthermore, they can facilitate in reducing costs and overcoming public information segmentation. Nonetheless, when public agencies use these technologies, they encounter several associated organizational and technical changes, as well as significant challenges. Design/methodology/approach: We followed a multidisciplinary perspective (social, behavioral, business and technical) and conducted a conceptual analysis for analyzing the associated challenges. We conducted focus group interviews in two countries for evaluating the performance models that resulted from the conceptual analysis. Findings: This study identifies and analyzes several challenges that may emerge while adopting innovative technologies for public governance and e-government services. Furthermore, it presents suggested solutions deriving from the experience of designing a related platform for public governance, including issues of privacy requirements, proposed business models and key performance indicators for public services on cloud computing. Research limitations/implications: The challenges and solutions discussed are based on the experience gained by designing one platform. However, we rely on issues and challenges collected from four countries. Practical implications: The identification of challenges for innovative design of e-government services through a central portal in Europe and using service federation is expected to inform practitioners in different roles about significant changes across multiple levels that are implied and may accelerate the challenges' resolution. Originality/value: This is the first study that discusses from multiple perspectives and through empirical investigation the challenges to realize public governance through innovative technologies. The results emerge from an actual portal that will function at a European level. © Emerald Group Publishing Limited

Sensing as a Service Model for Smart Cities Supported by Internet of Things

The world population is growing at a rapid pace. Towns and cities are accommodating half of the world's population thereby creating tremendous pressure on every aspect of urban living. Cities are known to have large concentration of resources and facilities. Such environments attract people from rural areas. However, unprecedented attraction has now become an overwhelming issue for city governance and politics. The enormous pressure towards efficient city management has triggered various Smart City initiatives by both government and private sector businesses to invest in ICT to find sustainable solutions to the growing issues. The Internet of Things (IoT) has also gained significant attention over the past decade. IoT envisions to connect billions of sensors to the Internet and expects to use them for efficient and effective resource management in Smart Cities. Today infrastructure, platforms, and software applications are offered as services using cloud technologies. In this paper, we explore the concept of sensing as a service and how it fits with the Internet of Things. Our objective is to investigate the concept of sensing as a service model in technological, economical, and social perspectives and identify the major open challenges and issues.Comment: Transactions on Emerging Telecommunications Technologies 2014 (Accepted for Publication