RFID Technology in Intelligent Tracking Systems in Construction Waste Logistics Using Optimisation Techniques

Construction waste disposal is an urgent issue for protecting our environment. This paper proposes a waste management system and illustrates the work process using plasterboard waste as an example, which creates a hazardous gas when land filled with household waste, and for which the recycling rate is less than 10% in the UK. The proposed system integrates RFID technology, Rule-Based Reasoning, Ant Colony optimization and knowledge technology for auditing and tracking plasterboard waste, guiding the operation staff, arranging vehicles, schedule planning, and also provides evidence to verify its disposal. It h relies on RFID equipment for collecting logistical data and uses digital imaging equipment to give further evidence; the reasoning core in the third layer is responsible for generating schedules and route plans and guidance, and the last layer delivers the result to inform users. The paper firstly introduces the current plasterboard disposal situation and addresses the logistical problem that is now the main barrier to a higher recycling rate, followed by discussion of the proposed system in terms of both system level structure and process structure. And finally, an example scenario will be given to illustrate the system’s utilization

Social context of creativity

This thesis analyses the long-distance control of the environmentally-situated imagination, in both spatial and temporal dimensions. Central to the project is what I call the extended social brain hypothesis. Grounded in the Peircean conception of 'pragmaticism‘, this re-introduces technical intelligence to Dunbar‘s social brain—conceptually, through Clark‘s 'extended mind‘ philosophy, and materially, through Callon‘s 'actor–network theory‘. I claim that: There is no subjectivity without intersubjectivity. That is to say: as an evolutionary matter, it was necessary for the empathic capacities to evolve before the sense of self we identify as human could emerge. Intersubjectivity is critical to human communication, because of its role in interpreting intention. While the idea that human communication requires three levels of intentionality carries analytical weight, I argue that the inflationary trajectory is wrong as an evolutionary matter. The trend is instead towards increasing powers of individuation. The capacity for tool-use is emphasized less under the social brain hypothesis, but the importance of digital manipulation needs to be reasserted as part of a mature ontology. These claims are modulated to substantiate the work-maker, a socially situated (and embodied) creative agent who draws together Peircean notions of epistemology, phenomenology and oral performance

The design of speech-based automated mobile phone services using interface metaphors

This thesis was submitted for the degree of Doctor of Philosophy and awarded by Brunel University.Interface metaphor is a widely used design technique for interactive computer systems. The advantages of using interface metaphors derive from their ability to promote active learning, which enables a user to transfer knowledge from a familiar real world domain, to an unfamiliar computing domain. Interface metaphor is not currently used for the design of automated phone services, and it was the aim of this thesis to examine whether interface metaphor could improve the usability of speech-activated automated mobile phone services. A human-centred design methodology was followed to generate, select, and develop potential metaphors, which were used to implement metaphor-based phone services. An experimental methodology was then used to compare the usability of the metaphor-based services with the usability of currently available number-based phone services. The first experiment examined the effect of three different interface metaphors on the usability of a mobile city guide service. Usability was measured as a range of performance and attitude measures, and was supplemented by telephone interview data. After three consecutive days of usage, participants both preferred, and performed better with, the service that was based on an office filing system metaphor. Experiment two was conducted over a six week period, and investigated the effect of users' individual differences, and the context of use, on the usability of both the office filing system metaphor-based service, and a non-metaphor service. The results showed that performance with the metaphor-based service was significantly better than performance with the non-metaphor service. The usability of the metaphor-based service was not significantly affected by users' individual characteristics and aptitudes, whereas the number-based service was, suggesting that metaphor-based services may be more usable for a wider range of potential users. Usability levels for both services were found to be consistent across both private and public locations of use, suggesting that speech-activated mobile phone services provide a flexible means of information access. Experiment three investigated the strategies used by participants when interacting with mobile phone services, specifically the visualisation strategy that was used by two thirds of the metaphor-based service participants in experiment two. In addition to the attitude and performance measures used for experiments one and two, face-to face interviews were conducted with participants. The results indicated that significantly more participants visualised the metaphor-based services relative to a non-metaphor service, and that visualisation of the service structure led to significant performance improvements. This thesis has demonstrated the usability benefits of interface metaphor as a design technique for speech-based mobile phone services. These benefits of metaphor appear to derive from their ability to provide a mental model of the phone service that can be visualised, and their ability to accommodate the individual differences of users

Product/Brand co-creation methodology crossing marketing, design thinking, creativity and management: ideas(r)evolution

This thesis introduce a new innovation methodology called IDEAS(R)EVOLUTION that was developed according to an on-going experimental research project started in 2007. This new approach to innovation has initial based on Design thinking for innovation theory and practice. The concept of design thinking for innovation has received much attention in recent years. This innovation approach has climbed from the design and designers knowledge field towards other knowledge areas, mainly business management and marketing. Human centered approach, radical collaboration, creativity and breakthrough thinking are the main founding principles of Design thinking that were adapted by those knowledge areas due to their assertively and fitness to the business context and market complexity evolution. Also Open innovation, User-centered innovation and later on Living Labs models emerge as answers to the market and consumers pressure and desire for new products, new services or new business models. Innovation became the principal business management focus and strategic orientation. All this changes had an impact also in the marketing theory. It is possible now to have better strategies, communications plans and continuous dialogue systems with the target audience, incorporating their insights and promoting them to the main dissemination ambassadors of our innovations in the market. Drawing upon data from five case studies, the empirical findings in this dissertation suggest that companies need to shift from Design thinking for innovation approach to an holistic, multidimensional and integrated innovation system. The innovation context it is complex, companies need deeper systems then the success formulas that “commercial “Design thinking for innovation “preaches”. They need to learn how to change their organization culture, how to empower their workforce and collaborators, how to incorporate external stakeholders in their innovation processes, hoe to measure and create key performance indicators throughout the innovation process to give them better decision making data, how to integrate meaning and purpose in their innovation philosophy. Finally they need to understand that the strategic innovation effort it is not a “one shot” story it is about creating a continuous flow of interaction and dialogue with their clients within a “value creation chain“ mindset; RESUMO: Metodologia de co-criação de um produto/marca cruzando Marketing, Design Thinking, Criativity and Management - IDEAS(R)EVOLUTION. Esta dissertação apresenta uma nova metodologia de inovação chamada IDEAS(R)EVOLUTION, que foi desenvolvida segundo um projecto de investigação experimental contínuo que teve o seu início em 2007. Esta nova abordagem baseou-se, inicialmente, na teoria e na práctica do Design thinking para a inovação. Actualmente o conceito do Design Thinking para a inovação “saiu” do dominio da area de conhecimento do Design e dos Designers, tendo despertado muito interesse noutras áreas como a Gestão e o Marketing. Uma abordagem centrada na Pessoa, a colaboração radical, a criatividade e o pensamento disruptivo são principios fundadores do movimento do Design thinking que têm sido adaptados por essas novas áreas de conhecimento devido assertividade e adaptabilidade ao contexto dos negócios e à evolução e complexidade do Mercado. Também os modelos de Inovação Aberta, a inovação centrada no utilizador e mais tarde os Living Labs, emergem como possiveis soluções para o Mercado e para a pressão e desejo dos consumidores para novos productos, serviços ou modelos de negócio. A inovação passou a ser o principal foco e orientação estratégica na Gestão. Todas estas mudanças também tiveram impacto na teoria do Marketing. Hoje é possivel criar melhores estratégias, planos de comunicação e sistemas continuos de diálogo com o público alvo, incorporando os seus insights e promovendo os consumidores como embaixadores na disseminação da inovação das empresas no Mercado Os resultados empiricos desta tese, construídos com a informação obtida nos cinco casos realizados, sugerem que as empresas precisam de se re-orientar do paradigma do Design thinking para a inovação, para um sistema de inovação mais holistico, multidimensional e integrado. O contexto da Inovação é complexo, por isso as empresas precisam de sistemas mais profundos e não apenas de “fórmulas comerciais” como o Design thinking para a inovação advoga. As Empresas precisam de aprender como mudar a sua cultura organizacional, como capacitar sua força de trabalho e colaboradores, como incorporar os públicos externos no processo de inovação, como medir o processo de inovação criando indicadores chave de performance e obter dados para um tomada de decisão mais informada, como integrar significado e propósito na sua filosofia de inovação. Por fim, precisam de perceber que uma estratégia de inovação não passa por ter “sucesso uma vez”, mas sim por criar um fluxo contínuo de interação e diálogo com os seus clientes com uma mentalidade de “cadeia de criação de valor

The ecology of organizational forms in local and regional food systems: exploring the scaling-up challenge via a species concept

Includes vita.Over the past 30 years, Western nations have developed alternative systems for exchanging agrofood products which incorporate social values into the transactional environment. These systems are comprised of many different exchange relationships, structured to transmit information about social values and attach credence attributes to the products. New organizational forms, institutions, and networks arise to achieve the values demanded by the underlying social movement. One movement centers on the social value of a commitment to place. It seeks to create relocalized and socially embedded means of exchange. Policy initiatives have responded, making investments in local and regional food systems. The primary challenge faced by these initiatives: how to increase the of scale while maintaining the value premiums associated with the movement's objectives. I view these complex networks as ecologies and seek to understand how different organizational forms interact to scale-up LRFSs. I make three crucial developments: (1) a framework to define LRFSs; (2) a model on the metaphysics of social objects and their kinds; and (3) an Organizational Species Concept to consistently identify organizational forms. Together these developments enable an ecological approach by providing a means of identifying distinct organizational populations. I apply my OSC to the case of food hubs – coordinating intermediaries identified as a key for increased scale. This yields six "species". I find that each fills a different functional role and contributes differently to scaling-up LRFSs. I highlight how this is helpful for targeted policymaking.Includes bibliographical references (pages 286-301

Modeling a systems-based framework for effective IT auditing and assurance for less regulatory environments

Information Technology (IT) has become indispensable in contemporary business processes and in business value creation strategies. Those charged with governance, risk management and compliance are, often, challenged by sophisticated IT oriented decision-making dilemmas due to complex IT use in contemporary business processes. Investors and other stakeholders increasingly expect very rich, reliable and transparent assurance that their interests are safe. Auditors, as a result, are looked upon to expand their role to leverage the functions of those charged with governance and management. IT audit literature, hence, demonstrates existence of several best practices aimed at meeting the increasing demand for more audit and assurance outcomes that bridge the widening audit expectations gaps. In developing countries with less stringent regulatory systems, however, attempts to implement many of these frameworks have proved unsuccessful. Reasons include paucity of guidance in the frameworks and lack of suitable theoretical foundations to resort to for solutions to implementation challenges. Extant literature review reveals scanty research effort by practitioners or academicians in the field in the empirical situation to design a more suitable framework to serve as intervention. In this research an attempt has been made to create an intervention by designing a framework, i.e. an artefact for IT auditing for less regulated business environments. By adductive inference the cybernetics theory of viable systems approach was ingrained as the theoretical foundation from which the variables for the design were extracted. The abduction was based on the diagnostic power and ability to support self-regulation in a less regulatory environment. Action design research (ADR) approach was employed to achieve the research objective. Both qualitative and quantitative techniques were found to be useful for the evaluation and data analysis. At the design phase, a multiple case study method together with workshops were employed to gain insight into the problem and to collect data to support the design process. Four organisations from both public and private sectors in Ghana were selected to participate in the research. At the evaluation stage a survey technique was used to collect data mainly for the validation of construct variables and the refinement of the framework. The questionnaire scale used was 1=Strongly Disagree; 2=Disagree; 3=Somewhat Agree; 4=Agree and 5=Strongly Agree. A total of 136 respondents who included IT audit and Internal audit practitioners, Audit trainees and students, Directors and management staff were involved from four selected organisations. A factor analysis yielded twenty variables extracted from the ingrained theory for the building of a conceptual model which were grouped into six factors or domains. The entire conceptual model was tested with PLS-SEM technique because of the causal relationships that motivated the development of the conceptual hypotheses. A composite reliability used to assess the internal consistency of the model was overall adequate with values greater than 0.7. Similarly, a convergent validity of the model showed that all the variables were above the threshold value of 0.5. Thus, the model and design theory were found to be reliable and valid. Correlation and regression analysis was applied in testing individual hypotheses and the results helped to reorganise the final framework. The study contributed an artefact in the field of IT audit which represents a comprehensive teachable practitioner’s guide for the improvement of the IT audit practice. The framework also serves as guidance to those charged with governance and management in monitoring, self-review and as framework to attain IT audit readiness in less regulatory environments. Implementation challenges are expected to be resolved by reverting to the ingrained theory

The design of speech-based automated mobile phone services using interface metaphors

Interface metaphor is a widely used design technique for interactive computer systems. The advantages of using interface metaphors derive from their ability to promote active learning, which enables a user to transfer knowledge from a familiar real world domain, to an unfamiliar computing domain. Interface metaphor is not currently used for the design of automated phone services, and it was the aim of this thesis to examine whether interface metaphor could improve the usability of speech-activated automated mobile phone services. A human-centred design methodology was followed to generate, select, and develop potential metaphors, which were used to implement metaphor-based phone services. An experimental methodology was then used to compare the usability of the metaphor-based services with the usability of currently available number-based phone services. The first experiment examined the effect of three different interface metaphors on the usability of a mobile city guide service. Usability was measured as a range of performance and attitude measures, and was supplemented by telephone interview data. After three consecutive days of usage, participants both preferred, and performed better with, the service that was based on an office filing system metaphor. Experiment two was conducted over a six week period, and investigated the effect of users' individual differences, and the context of use, on the usability of both the office filing system metaphor-based service, and a non-metaphor service. The results showed that performance with the metaphor-based service was significantly better than performance with the non-metaphor service. The usability of the metaphor-based service was not significantly affected by users' individual characteristics and aptitudes, whereas the number-based service was, suggesting that metaphor-based services may be more usable for a wider range of potential users. Usability levels for both services were found to be consistent across both private and public locations of use, suggesting that speech-activated mobile phone services provide a flexible means of information access. Experiment three investigated the strategies used by participants when interacting with mobile phone services, specifically the visualisation strategy that was used by two thirds of the metaphor-based service participants in experiment two. In addition to the attitude and performance measures used for experiments one and two, face-to face interviews were conducted with participants. The results indicated that significantly more participants visualised the metaphor-based services relative to a non-metaphor service, and that visualisation of the service structure led to significant performance improvements. This thesis has demonstrated the usability benefits of interface metaphor as a design technique for speech-based mobile phone services. These benefits of metaphor appear to derive from their ability to provide a mental model of the phone service that can be visualised, and their ability to accommodate the individual differences of users.EThOS - Electronic Theses Online ServiceGBUnited Kingdo

Design, Design Thinking and Innovation: The Electrolux Professional Practices Assessment

The design thinking label assumed a plurality of minings since its first adoption in the design discipline and its subsequent developments in the management realm. Over its long journey, its different interpretations polarised the academic and practitioner audience eliciting appreciation and critiques. Today, the term coexists in different meanings. Still, both parties seem to agree on the positive impact of design thinking practices on organisations. Electrolux Professional is not an exception. Since the first adoption of the concept, the design department started to expand its influence, arriving to play a strategic role in the organisation’s innovation dynamics. The literature suggests a correlation between design thinking practices and innovation, but what are their real implications and impacts on the company’s innovation infrastructure? This research exploited the Electrolux Professional collaboration to investigate the design thinking practices in context. Firstly, it proposes a historical transdisciplinary interpretation of design thinking. Secondly, it focuses on the Electrolux Professional case, inquiring about its innovation ecosystem, the design department and the implication design thinking had. Thirdly, it describes the development of a multi-level framework and a correlated tool to explore the practices and perceived impacts. Finally, the framework was used to assess the design thinking practices in Electrolux Professional and develop three models summarising the primary characteristic of the design thinking practices. The last part aims to evaluate the design thinking impact on Electrolux Professional’s innovation system. Still, it is not concluded yet. The strategy is defined, and the monitoring system is being implemented, but data have not been collected yet. On the academic side, this study strived to reconnect design thinking with the design discipline, giving the designers and managers new evidence of its impact on innovation. On the practice side, the framework and the evaluation strategy aim to offer practitioners valuable tools to manage and leverage design and design thinking in the organisational innovation discussion.The design thinking label assumed a plurality of minings since its first adoption in the design discipline and its subsequent developments in the management realm. Over its long journey, its different interpretations polarised the academic and practitioner audience eliciting appreciation and critiques. Today, the term coexists in different meanings. Still, both parties seem to agree on the positive impact of design thinking practices on organisations. Electrolux Professional is not an exception. Since the first adoption of the concept, the design department started to expand its influence, arriving to play a strategic role in the organisation’s innovation dynamics. The literature suggests a correlation between design thinking practices and innovation, but what are their real implications and impacts on the company’s innovation infrastructure? This research exploited the Electrolux Professional collaboration to investigate the design thinking practices in context. Firstly, it proposes a historical transdisciplinary interpretation of design thinking. Secondly, it focuses on the Electrolux Professional case, inquiring about its innovation ecosystem, the design department and the implication design thinking had. Thirdly, it describes the development of a multi-level framework and a correlated tool to explore the practices and perceived impacts. Finally, the framework was used to assess the design thinking practices in Electrolux Professional and develop three models summarising the primary characteristic of the design thinking practices. The last part aims to evaluate the design thinking impact on Electrolux Professional’s innovation system. Still, it is not concluded yet. The strategy is defined, and the monitoring system is being implemented, but data have not been collected yet. On the academic side, this study strived to reconnect design thinking with the design discipline, giving the designers and managers new evidence of its impact on innovation. On the practice side, the framework and the evaluation strategy aim to offer practitioners valuable tools to manage and leverage design and design thinking in the organisational innovation discussion