The Organization of New Service Development in the USA and UK

We understand a great deal about the organization and management of new product development in the manufacturing sector, but we know relatively little about how applicable this research and practice is to the service sector. In this paper we introduce and test a framework for managing new product development in services. This framework is derived and tested by analyzing 108 service firms in a combined US and UK dataset, and then each national sub-sample separately. Our results generally support the predictive capability of the framework, and suggest that the development strategy, processes, organization and tools derived from manufacturing, specially those of concurrent engineering, are applicable to services. However, the framework better fits the US than UK data, which may question the notion of a 'best practice' applicable to different contexts.product development, services, concurrent engineering, simultaneous development

Grid-enabled Workflows for Industrial Product Design

This paper presents a generic approach for developing and using Grid-based workflow technology for enabling cross-organizational engineering applications. Using industrial product design examples from the automotive and aerospace industries we highlight the main requirements and challenges addressed by our approach and describe how it can be used for enabling interoperability between heterogeneous workflow engines

A survey of simulation techniques in commerce and defence

Despite the developments in Modelling and Simulation (M&S) tools and techniques over the past years, there has been a gap in the M&S research and practice in healthcare on developing a toolkit to assist the modellers and simulation practitioners with selecting an appropriate set of techniques. This study is a preliminary step towards this goal. This paper presents some results from a systematic literature survey on applications of M&S in the commerce and defence domains that could inspire some improvements in the healthcare. Interim results show that in the commercial sector Discrete-Event Simulation (DES) has been the most widely used technique with System Dynamics (SD) in second place. However in the defence sector, SD has gained relatively more attention. SD has been found quite useful for qualitative and soft factors analysis. From both the surveys it becomes clear that there is a growing trend towards using hybrid M&S approaches

Guiding Marks of the Development of Transnational Companies

TNCs are not new actors of the stage of international economical picture. Even since XVIIIth and XIXth centuries, the private firms have been constituting the link between the producers and the consumers from different countries of the world. They have become a main actor in the international business world since the second half of the XXth century, this period, in assemble, will be characterized through continuous development of all types of commercial and investments activities, being distinguished three stages. The first, until 1960, was characterized by increasing foreign capital implied in direct investments and increasing the number of main affiliates of the principal multinational enterprises. The second (1970-1985), when a series of European countries were identified as important international investors, Japan and other developing countries.The third (1985 - present) will be characterized by opening new territories to productive foreign enterprises, deregulation of international markets, registration of some important progresses in the process of regional economical integration, and especially, the apparition of TNCs that will be globalized. The success of the corporations on financial plan is nowadays more determined by their competence in developing and leading an international system of activities that generate added value, which is the competence to globalize.transnational companies, foreign direct investments, global corporations, liberalization, globalization

A Model of Workflow Composition for Emergency Management

AbstractThe common-used workflow technology is not flexible enough in dealing with concurrent emergency situations. The paper proposes a novel model for defining emergency plans, in which workflow segments appear as a constituent part. A formal abstraction, which contains four operations, is defined to compose workflow segments under constraint rule. The software system of the business process resources construction and composition is implemented and integrated into Emergency Plan Management Application System

New Product Development: Impact of Project Characteristics and Development Practices on Performance

Concurrent product development process and integrated product development teams have emerged as the two dominant new product development (NPD) “best practices” in the literature. Yet empirical evidence of their impact on product development succes