Employee Turnover Intention in the U.S. Fast Food Industry

Employee turnover in the U.S. fast food industry has been high, averaging rate 150% per annum. The purpose of the correlational design study was to examine the relationships between job satisfaction factors, job dissatisfaction factors, and employee turnover intentions among fast food employees to determine whether a statistically significant relationship exists between these variables. The population for the study consisted of 144 fast food restaurant employees working in the East Coast in the United States. The theoretical framework was Herzberg\u27s 2-factor motivation-hygiene needs theory, which describes job satisfaction factors and job dissatisfaction factors. Internet survey data of 144 participants were analyzed using Pearson-product correlation coefficients and multiple linear regressions analysis. The study findings revealed statistically significant relationships between job satisfaction factors and employee turnover intentions (p \u3c .01), and job dissatisfaction factors and employee turnover intentions (p \u3c .01). Among the job satisfaction factors, responsibility had a stronger relationship with employee turnover intentions (-.52) compared with other factors. Under job dissatisfaction factors, company policy had a stronger relationship with employee turnover intentions (-.52) compared with other factors. In addition, criterion variance of employee turnover intentions associated with combined job satisfaction factors was stronger (35%) than were the combined job dissatisfaction factors (31%). The study findings are designed to inform fast food restaurant managers in taking actions to reduce employee turnover, resulting in improved business financial sustainability and long-term growth

The Effects of Motivational Interviewing with the Dual Diagnosis Population

Dual diagnosis clients continue to have low treatment completion rates. The purpose of the current study was to understand if motivational interviewing helped to increase completion rates for clients receiving cognitive behavioral therapy (CBT). Studying the problem was necessary for identifying an evidenced-based model for mental health counselors to help clients with dual diagnoses complete CBT treatment. There were no studies available for understanding the effectiveness of motivational interviewing as a tool for improving treatment completion rates for dual diagnoses clients in intensive outpatient programs. The research question examined if motivational interviewing was effective for improving treatment completion rates for the dual diagnosis population. A quantitative methodology with a quasi-experimental design used for this study and included a paired samples t test, a chi-square test, and a logistic regression analysis. The results showed a statistically significant association between receiving the motivational interviewing techniques and completing CBT. Clients who received motivational interviewing were 4 times more likely to complete CBT treatment compared to clients who did not receive the technique. Clients with increased self-efficacy levels were 2 times more likely to complete treatment, thus addressing the problem of dual diagnosis clients having low treatment completion rates. The overall results demonstrated that clients reduced substance use relapse and recidivism improved. Completing treatment helped to reduce crimes related to drug use; it also prepared substance users for return to society as productive citizens, which promoted positive social change

Organizational Support and Employees\u27 Work-Life Quality

The increasing prevalence of work-life issues in the manufacturing industry is a problem to manufacturing employees in numerous ways. The problem addressed in this study was the relationship between organizational support and work-life quality among employees of a large manufacturing organization located in the Southeastern United States. The purpose of this correlational study was to examine the relationship between the provision of formal and informal organizational support and employees\u27 work-life quality. Ecological system theory, role theory, and social exchange theory informed the theoretical framework of the study. The focus of the research questions was the extent of the relationship between the provision of formal and informal organizational support and employees\u27 work-family conflict, job satisfaction, and turnover intention. The study involved multiple linear regression to analyze data collected through an online survey from 74 randomly selected manufacturing employees. A statistically significant correlation was found between the provision of formal organizational support and job satisfaction and turnover intention, but not with work-family conflict. Informal supports were not statistically significant for predicting work-family conflict, but they were statistically significant for predicting job satisfaction and workplace turnover rates. Social change implications include organizational leaders using the results to identify and implement organizational supports that can improve employees\u27 job satisfaction, increase organizational commitment, reduce work-family conflicts, lower job stress, and decrease turnover intention

On power and sample size computation for multiple testing procedures

Power and sample size determination has been a challenging issue for multiple testing procedures, especially stepwise procedures, mainly because (1) there are several power definitions, (2) power calculation usually requires multivariate integration involving order statistics, and (3) expansion of these power expressions in terms of ordinary statistics, instead of order statistics, is generally a difficult task. Traditionally power and sample size calculations rely on either simulations or some recursive algorithm; neither is straightforward and computationally economic. In this paper we develop explicit formulas for minimal power and r-power of stepwise procedures as well as complete power of single-step procedures for exchangeable and non-exchangeable bivariate and trivariate test statistics. With the explicit power expressions, we were able to directly calculate the desired power, given sample size and correlation. Numerical examples are presented to illustrate the relationship among power, sample size and correlation.Power Sample size Correlation Multiple tests Order statistics

Investigating Regulatory Compliance: Key Issues in the Management of Food Safety Risk in the Fast Food Industry in Jamaica

Food safety is a critical issue that must be implemented and monitored in all aspects of food delivery to the public. Consumers at fast food restaurants are at risk if the proper food safety measures are not applied. Understanding why safe food practices are not followed can help management identify risks and delegate resources accordingly. In the study, the researcher adopted the constructivism view, as it is believed that there is no single reality or truth and that reality is created by individuals and groups. It is also considered that people gain knowledge and understanding through the combination of their own experiences and ideas.Fast food restaurant managers/owners are responsible for making sure employees follow safe food handling practices so as to ensure compliance with government regulations and reduce the risk of customers becoming ill from consuming unsafe food. Therefore, this study aims to investigate regulatory compliance in the fast food industry in Jamaica by focusing on the management of food safety risk as a strategy that may be used to improve compliance with national food safety regulations. It seeks to ascertain managers'/owners’ perspectives on the factors contributing to noncompliance. Exploratory interviews with fifteen fast food managers/owners were conducted.Manual analysis of interview transcripts was done (Appendix 7.5). Major thematic codes identified in this study included Operational Challenges; Staff Training; Roles of the Manager; Food Safety Inspector related Challenges. The data was visually mapped and relationships between different themes and theoretical ideas were represented. Based on the four major themes identified, thirteen related subthemes were identified.The results indicated that Food Safety Inspectors must be clear and consistent with their actions to ensure that fast food restaurants are in compliance with national regulations. To do otherwise may result in Food Safety Inspectors being seen as barriers to compliance. The study discovered a significant lapse in the number of inspections of fast food restaurants taking place around the city, as 60% of the interviewees indicated that they have yet to be inspected. This has implications for the Fast Food Industry as to how food safety is ensured and that contaminated food may be passed on to the consumers. Future research is needed to determine the rationale behind this lapse as the safety of the public is at risk. This study also discovered communication challenges between Food Safety Inspectors (FSIs) and managers/owners. It was clear that there is a need for FSIs to focus on the development of soft skills as poor interpersonal skills impacted compliance