Representation Learning for cold-start recommendation

A standard approach to Collaborative Filtering (CF), i.e. prediction of user ratings on items, relies on Matrix Factorization techniques. Representations for both users and items are computed from the observed ratings and used for prediction. Unfortunatly, these transductive approaches cannot handle the case of new users arriving in the system, with no known rating, a problem known as user cold-start. A common approach in this context is to ask these incoming users for a few initialization ratings. This paper presents a model to tackle this twofold problem of (i) finding good questions to ask, (ii) building efficient representations from this small amount of information. The model can also be used in a more standard (warm) context. Our approach is evaluated on the classical CF problem and on the cold-start problem on four different datasets showing its ability to improve baseline performance in both cases.Comment: Accepted as workshop contribution at ICLR 201

Budget-Constrained Item Cold-Start Handling in Collaborative Filtering Recommenders via Optimal Design

It is well known that collaborative filtering (CF) based recommender systems provide better modeling of users and items associated with considerable rating history. The lack of historical ratings results in the user and the item cold-start problems. The latter is the main focus of this work. Most of the current literature addresses this problem by integrating content-based recommendation techniques to model the new item. However, in many cases such content is not available, and the question arises is whether this problem can be mitigated using CF techniques only. We formalize this problem as an optimization problem: given a new item, a pool of available users, and a budget constraint, select which users to assign with the task of rating the new item in order to minimize the prediction error of our model. We show that the objective function is monotone-supermodular, and propose efficient optimal design based algorithms that attain an approximation to its optimum. Our findings are verified by an empirical study using the Netflix dataset, where the proposed algorithms outperform several baselines for the problem at hand.Comment: 11 pages, 2 figure

Eliciting New Wikipedia Users' Interests via Automatically Mined Questionnaires: For a Warm Welcome, Not a Cold Start

Every day, thousands of users sign up as new Wikipedia contributors. Once joined, these users have to decide which articles to contribute to, which users to seek out and learn from or collaborate with, etc. Any such task is a hard and potentially frustrating one given the sheer size of Wikipedia. Supporting newcomers in their first steps by recommending articles they would enjoy editing or editors they would enjoy collaborating with is thus a promising route toward converting them into long-term contributors. Standard recommender systems, however, rely on users' histories of previous interactions with the platform. As such, these systems cannot make high-quality recommendations to newcomers without any previous interactions -- the so-called cold-start problem. The present paper addresses the cold-start problem on Wikipedia by developing a method for automatically building short questionnaires that, when completed by a newly registered Wikipedia user, can be used for a variety of purposes, including article recommendations that can help new editors get started. Our questionnaires are constructed based on the text of Wikipedia articles as well as the history of contributions by the already onboarded Wikipedia editors. We assess the quality of our questionnaire-based recommendations in an offline evaluation using historical data, as well as an online evaluation with hundreds of real Wikipedia newcomers, concluding that our method provides cohesive, human-readable questions that perform well against several baselines. By addressing the cold-start problem, this work can help with the sustainable growth and maintenance of Wikipedia's diverse editor community.Comment: Accepted at the 13th International AAAI Conference on Web and Social Media (ICWSM-2019

User effort vs. accuracy in rating-based elicitation

One of the unresolved issues when designing a recommender system is the number of ratings -- i.e., the profile length -- that should be collected from a new user before providing recommendations. A design tension exists, induced by two conflicting requirements. On the one hand, the system must collect "enough"ratings from the user in order to learn her/his preferences and improve the accuracy of recommendations. On the other hand, gathering more ratings adds a burden on the user, which may negatively affect the user experience. Our research investigates the effects of profile length from both a subjective (user-centric) point of view and an objective (accuracy-based) perspective. We carried on an offline simulation with three algorithms, and a set of online experiments involving overall 960 users and four recommender algorithms, to measure which of the two contrasting forces influenced by the number of collected ratings -- recommendations relevance and burden of the rating process -- has stronger effects on the perceived quality of the user experience. Moreover, our study identifies the potentially optimal profile length for an explicit, rating based, and human controlled elicitation strategy

Exploiting past users’ interests and predictions in an active learning method for dealing with cold start in recommender systems

This paper focuses on the new users cold-start issue in the context of recommender systems. New users who do not receive pertinent recommendations may abandon the system. In order to cope with this issue, we use active learning techniques. These methods engage the new users to interact with the system by presenting them with a questionnaire that aims to understand their preferences to the related items. In this paper, we propose an active learning technique that exploits past users’ interests and past users’ predictions in order to identify the best questions to ask. Our technique achieves a better performance in terms of precision (RMSE), which leads to learn the users’ preferences in less questions. The experimentations were carried out in a small and public dataset to prove the applicability for handling cold start issues

A Multi-Armed Bandit Model Selection for Cold-Start User Recommendation

International audienceHow can we effectively recommend items to a user about whom we have no information? This is the problem we focus on, known as the cold-start problem. In this paper, we focus on the cold user problem.In most existing works, the cold-start problem is handled through the use of many kinds of information available about the user. However, what happens if we do not have any information?Recommender systems usually keep a substantial amount of prediction models that are available for analysis. Moreover, recommendations to new users yield uncertain returns. Assuming a number of alternative prediction models is available to select items to recommend to a cold user, this paper introduces a multi-armed bandit based model selection, named PdMS.In comparison with two baselines, PdMS improves the performance as measured by the nDCG.These improvements are demonstrated on real, public datasets