Dialogue Act Modeling for Automatic Tagging and Recognition of Conversational Speech

We describe a statistical approach for modeling dialogue acts in conversational speech, i.e., speech-act-like units such as Statement, Question, Backchannel, Agreement, Disagreement, and Apology. Our model detects and predicts dialogue acts based on lexical, collocational, and prosodic cues, as well as on the discourse coherence of the dialogue act sequence. The dialogue model is based on treating the discourse structure of a conversation as a hidden Markov model and the individual dialogue acts as observations emanating from the model states. Constraints on the likely sequence of dialogue acts are modeled via a dialogue act n-gram. The statistical dialogue grammar is combined with word n-grams, decision trees, and neural networks modeling the idiosyncratic lexical and prosodic manifestations of each dialogue act. We develop a probabilistic integration of speech recognition with dialogue modeling, to improve both speech recognition and dialogue act classification accuracy. Models are trained and evaluated using a large hand-labeled database of 1,155 conversations from the Switchboard corpus of spontaneous human-to-human telephone speech. We achieved good dialogue act labeling accuracy (65% based on errorful, automatically recognized words and prosody, and 71% based on word transcripts, compared to a chance baseline accuracy of 35% and human accuracy of 84%) and a small reduction in word recognition error.Comment: 35 pages, 5 figures. Changes in copy editing (note title spelling changed

Towards Understanding Egyptian Arabic Dialogues

Labelling of user's utterances to understanding his attends which called Dialogue Act (DA) classification, it is considered the key player for dialogue language understanding layer in automatic dialogue systems. In this paper, we proposed a novel approach to user's utterances labeling for Egyptian spontaneous dialogues and Instant Messages using Machine Learning (ML) approach without relying on any special lexicons, cues, or rules. Due to the lack of Egyptian dialect dialogue corpus, the system evaluated by multi-genre corpus includes 4725 utterances for three domains, which are collected and annotated manually from Egyptian call-centers. The system achieves F1 scores of 70. 36% overall domains.Comment: arXiv admin note: substantial text overlap with arXiv:1505.0308

Recognition of Dialogue Acts in Multiparty Meetings using a Switching DBN

This paper is concerned with the automatic recognition of dialogue acts (DAs) in multiparty conversational speech. We present a joint generative model for DA recognition in which segmentation and classification of DAs are carried out in parallel. Our approach to DA recognition is based on a switching dynamic Bayesian network (DBN) architecture. This generative approach models a set of features, related to lexical content and prosody, and incorporates a weighted interpolated factored language model. The switching DBN coordinates the recognition process by integrating the component models. The factored language model, which is estimated from multiple conversational data corpora, is used in conjunction with additional task-specific language models. In conjunction with this joint generative model, we have also investigated the use of a discriminative approach, based on conditional random fields, to perform a reclassification of the segmented DAs. We have carried out experiments on the AMI corpus of multimodal meeting recordings, using both manually transcribed speech, and the output of an automatic speech recognizer, and using different configurations of the generative model. Our results indicate that the system performs well both on reference and fully automatic transcriptions. A further significant improvement in recognition accuracy is obtained by the application of the discriminative reranking approach based on conditional random fields

Oh, Jeez! or Uh-huh? A Listener-aware Backchannel Predictor on ASR Transcriptions

This paper presents our latest investigation on modeling backchannel in conversations. Motivated by a proactive backchanneling theory, we aim at developing a system which acts as a proactive listener by inserting backchannels, such as continuers and assessment, to influence speakers. Our model takes into account not only lexical and acoustic cues, but also introduces the simple and novel idea of using listener embeddings to mimic different backchanneling behaviours. Our experimental results on the Switchboard benchmark dataset reveal that acoustic cues are more important than lexical cues in this task and their combination with listener embeddings works best on both, manual transcriptions and automatically generated transcriptions.Comment: Published in ICASSP 202