Process Framework for Subscriber Management and Retention in Nigerian Telecommunication Industry

in the global telecommunication industry. Hence, a dominant approach for subscriber management and retention is churn control, since it is cheaper to retain an existing subscriber than acquiring a new one. Predictive modeling employs the use of data mining techniques to identify patterns and provide a result that a group of subscribers are likely to churn in the near future. However, the effectiveness of subscriber retention strategy in an organization can be further boosted if the reason for churn and the timing of churn can also be predicted. In this paper, we propose a data mining process framework that can be used to predict churn, determine when a subscriber is likely to churn, provides the reason why a subscriber may churn, and recommend appropriate intervention strategy for customer retention using a combination of statistical and machine learning techniques. This experiment is carried out using data from a major telecom operator in Nigeria

Deep Learning with Long Short-Term Memory for Time Series Prediction

Time series prediction can be generalized as a process that extracts useful information from historical records and then determines future values. Learning long-range dependencies that are embedded in time series is often an obstacle for most algorithms, whereas Long Short-Term Memory (LSTM) solutions, as a specific kind of scheme in deep learning, promise to effectively overcome the problem. In this article, we first give a brief introduction to the structure and forward propagation mechanism of the LSTM model. Then, aiming at reducing the considerable computing cost of LSTM, we put forward the Random Connectivity LSTM (RCLSTM) model and test it by predicting traffic and user mobility in telecommunication networks. Compared to LSTM, RCLSTM is formed via stochastic connectivity between neurons, which achieves a significant breakthrough in the architecture formation of neural networks. In this way, the RCLSTM model exhibits a certain level of sparsity, which leads to an appealing decrease in the computational complexity and makes the RCLSTM model become more applicable in latency-stringent application scenarios. In the field of telecommunication networks, the prediction of traffic series and mobility traces could directly benefit from this improvement as we further demonstrate that the prediction accuracy of RCLSTM is comparable to that of the conventional LSTM no matter how we change the number of training samples or the length of input sequences.Comment: 9 pages, 5 figures, 14 reference

A genetic-algorithms based evolutionary computational neural network for modelling spatial interaction data

Building a feedforward computational neural network model (CNN) involves two distinct tasks: determination of the network topology and weight estimation. The specification of a problem adequate network topology is a key issue and the primary focus of this contribution. Up to now, this issue has been either completely neglected in spatial application domains, or tackled by search heuristics (see Fischer and Gopal 1994). With the view of modelling interactions over geographic space, this paper considers this problem as a global optimization problem and proposes a novel approach that embeds backpropagation learning into the evolutionary paradigm of genetic algorithms. This is accomplished by interweaving a genetic search for finding an optimal CNN topology with gradient-based backpropagation learning for determining the network parameters. Thus, the model builder will be relieved of the burden of identifying appropriate CNN-topologies that will allow a problem to be solved with simple, but powerful learning mechanisms, such as backpropagation of gradient descent errors. The approach has been applied to the family of three inputs, single hidden layer, single output feedforward CNN models using interregional telecommunication traffic data for Austria, to illustrate its performance and to evaluate its robustness.

Neural Network Modelling of Constrained Spatial Interaction Flows

Fundamental to regional science is the subject of spatial interaction. GeoComputation - a new research paradigm that represents the convergence of the disciplines of computer science, geographic information science, mathematics and statistics - has brought many scholars back to spatial interaction modeling. Neural spatial interaction modeling represents a clear break with traditional methods used for explicating spatial interaction. Neural spatial interaction models are termed neural in the sense that they are based on neurocomputing. They are clearly related to conventional unconstrained spatial interaction models of the gravity type, and under commonly met conditions they can be understood as a special class of general feedforward neural network models with a single hidden layer and sigmoidal transfer functions (Fischer 1998). These models have been used to model journey-to-work flows and telecommunications traffic (Fischer and Gopal 1994, Openshaw 1993). They appear to provide superior levels of performance when compared with unconstrained conventional models. In many practical situations, however, we have - in addition to the spatial interaction data itself - some information about various accounting constraints on the predicted flows. In principle, there are two ways to incorporate accounting constraints in neural spatial interaction modeling. The required constraint properties can be built into the post-processing stage, or they can be built directly into the model structure. While the first way is relatively straightforward, it suffers from the disadvantage of being inefficient. It will also result in a model which does not inherently respect the constraints. Thus we follow the second way. In this paper we present a novel class of neural spatial interaction models that incorporate origin-specific constraints into the model structure using product units rather than summation units at the hidden layer and softmax output units at the output layer. Product unit neural networks are powerful because of their ability to handle higher order combinations of inputs. But parameter estimation by standard techniques such as the gradient descent technique may be difficult. The performance of this novel class of spatial interaction models will be demonstrated by using the Austrian interregional traffic data and the conventional singly constrained spatial interaction model of the gravity type as benchmark. References Fischer M M (1998) Computational neural networks: A new paradigm for spatial analysis Environment and Planning A 30 (10): 1873-1891 Fischer M M, Gopal S (1994) Artificial neural networks: A new approach to modelling interregional telecommunciation flows, Journal of Regional Science 34(4): 503-527 Openshaw S (1993) Modelling spatial interaction using a neural net. In Fischer MM, Nijkamp P (eds) Geographical information systems, spatial modelling, and policy evaluation, pp. 147-164. Springer, Berlin

Applications of Soft Computing in Mobile and Wireless Communications

Soft computing is a synergistic combination of artificial intelligence methodologies to model and solve real world problems that are either impossible or too difficult to model mathematically. Furthermore, the use of conventional modeling techniques demands rigor, precision and certainty, which carry computational cost. On the other hand, soft computing utilizes computation, reasoning and inference to reduce computational cost by exploiting tolerance for imprecision, uncertainty, partial truth and approximation. In addition to computational cost savings, soft computing is an excellent platform for autonomic computing, owing to its roots in artificial intelligence. Wireless communication networks are associated with much uncertainty and imprecision due to a number of stochastic processes such as escalating number of access points, constantly changing propagation channels, sudden variations in network load and random mobility of users. This reality has fuelled numerous applications of soft computing techniques in mobile and wireless communications. This paper reviews various applications of the core soft computing methodologies in mobile and wireless communications

Modeling Maintenance Productivity Measurement of Engineering Production Systems: Discrete Event Simulation Approach

Modeling and simulation of industrial information communication systems and networks is one of the major concerns of productivity engineers for the establishment of productivity standards in virtually all functional areas of an industrial organization. Maintenance function is one of such areas that have always engaged the attention of engineering productivity practitioners. However, one of the basic prob- lems is the difficulty in setting up integrated but easy and practical measurement schemes. Even where the measures are set up, the approaches to measurement sometimes are conflicting. Therefore the need for an integrated approach to optimize the basket of parameters measured remains. In this chapter the author attempts to identify approaches in integrated and systematic maintenance productivity measurement and create models for optimising total productivity in maintenance systems. Visual yardstick, utility, queuing systems and simulations approaches for measurement of maintenance productivity are all discussed with a particular focus on markov chain approach for stochastic break- downs in repairable systems.. The chapter also shows how understanding the impact of plant failure and repair/service distributions assists in providing measures for maintenance productivity using discrete event system simulation