901 research outputs found

    Customer purchase behavior prediction in E-commerce: a conceptual framework and research agenda

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    Digital retailers are experiencing an increasing number of transactions coming from their consumers online, a consequence of the convenience in buying goods via E-commerce platforms. Such interactions compose complex behavioral patterns which can be analyzed through predictive analytics to enable businesses to understand consumer needs. In this abundance of big data and possible tools to analyze them, a systematic review of the literature is missing. Therefore, this paper presents a systematic literature review of recent research dealing with customer purchase prediction in the E-commerce context. The main contributions are a novel analytical framework and a research agenda in the field. The framework reveals three main tasks in this review, namely, the prediction of customer intents, buying sessions, and purchase decisions. Those are followed by their employed predictive methodologies and are analyzed from three perspectives. Finally, the research agenda provides major existing issues for further research in the field of purchase behavior prediction online

    Shopping hard or hardly shopping:Revealing consumer segments using clickstream data

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    POLICY OF NATIONALISM GUIDANCE THROUGH IN TRADITIONAL MARKET MANAGEMENT IN CENTRAL JAVA

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    A research on policy nationalism guidance through in traditional markets management in the province of Central Java is implemented in “Pasar Gede Solo” with qualitative methods. The reason for selecting “Pasar Gede Solo” because of Solo City has a lot of cultural heritages that are still held strong until today. The cultural heritage is the local identity. The Local identity can develop into the province identity, then to be the national identity. A strong national identity shows high Nationalism which reflected from loyalty, passion and pride of the nation itself. The number of local identities in “Pasar Gede Solo” is likely to evolve into national identity should be encouraged to preserve the Government's policy to strengthen Indonesia Nationalism

    Multi-Relational Contrastive Learning for Recommendation

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    Personalized recommender systems play a crucial role in capturing users' evolving preferences over time to provide accurate and effective recommendations on various online platforms. However, many recommendation models rely on a single type of behavior learning, which limits their ability to represent the complex relationships between users and items in real-life scenarios. In such situations, users interact with items in multiple ways, including clicking, tagging as favorite, reviewing, and purchasing. To address this issue, we propose the Relation-aware Contrastive Learning (RCL) framework, which effectively models dynamic interaction heterogeneity. The RCL model incorporates a multi-relational graph encoder that captures short-term preference heterogeneity while preserving the dedicated relation semantics for different types of user-item interactions. Moreover, we design a dynamic cross-relational memory network that enables the RCL model to capture users' long-term multi-behavior preferences and the underlying evolving cross-type behavior dependencies over time. To obtain robust and informative user representations with both commonality and diversity across multi-behavior interactions, we introduce a multi-relational contrastive learning paradigm with heterogeneous short- and long-term interest modeling. Our extensive experimental studies on several real-world datasets demonstrate the superiority of the RCL recommender system over various state-of-the-art baselines in terms of recommendation accuracy and effectiveness.Comment: This paper has been published as a full paper at RecSys 202

    Using predictive modeling for targeted marketing in a non-contractual retail setting

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