Does a robot’s gaze aversion affect human gaze aversion?

Gaze cues serve an important role in facilitating human conversations and are generally considered to be one of the most important non-verbal cues. Gaze cues are used to manage turn-taking, coordinate joint attention, regulate intimacy, and signal cognitive effort. In particular, it is well established that gaze aversion is used in conversations to avoid prolonged periods of mutual gaze. Given the numerous functions of gaze cues, there has been extensive work on modelling these cues in social robots. Researchers have also tried to identify the impact of robot gaze on human participants. However, the influence of robot gaze behavior on human gaze behavior has been less explored. We conducted a within-subjects user study (N = 33) to verify if a robot’s gaze aversion influenced human gaze aversion behavior. Our results show that participants tend to avert their gaze more when the robot keeps staring at them as compared to when the robot exhibits well-timed gaze aversions. We interpret our findings in terms of intimacy regulation: humans try to compensate for the robot’s lack of gaze aversion.Peer Reviewe

A Hierarchical Latent Variable Encoder-Decoder Model for Generating Dialogues

Sequential data often possesses a hierarchical structure with complex dependencies between subsequences, such as found between the utterances in a dialogue. In an effort to model this kind of generative process, we propose a neural network-based generative architecture, with latent stochastic variables that span a variable number of time steps. We apply the proposed model to the task of dialogue response generation and compare it with recent neural network architectures. We evaluate the model performance through automatic evaluation metrics and by carrying out a human evaluation. The experiments demonstrate that our model improves upon recently proposed models and that the latent variables facilitate the generation of long outputs and maintain the context.Comment: 15 pages, 5 tables, 4 figure

Not All Dialogues are Created Equal: Instance Weighting for Neural Conversational Models

Neural conversational models require substantial amounts of dialogue data for their parameter estimation and are therefore usually learned on large corpora such as chat forums or movie subtitles. These corpora are, however, often challenging to work with, notably due to their frequent lack of turn segmentation and the presence of multiple references external to the dialogue itself. This paper shows that these challenges can be mitigated by adding a weighting model into the architecture. The weighting model, which is itself estimated from dialogue data, associates each training example to a numerical weight that reflects its intrinsic quality for dialogue modelling. At training time, these sample weights are included into the empirical loss to be minimised. Evaluation results on retrieval-based models trained on movie and TV subtitles demonstrate that the inclusion of such a weighting model improves the model performance on unsupervised metrics.Comment: Accepted to SIGDIAL 201

Using a simulated student to repair difficulties in collaborative learning

We describe the use of a simulated student in a synchronous but distributed collaborative learning environment in the domain of programming. The role of the simulated student is to detect and repair difficulties in collaborative learning amongst the human students, for example when a human student is too passive or when the students start chatting about off-topic conversations. The simulated student intervenes by posting messages in the shared "chat" window, just like the human students and was believed to be another human student by them. The paper describes the rules by which the simulated student operates and briefly outlines an evaluation of the system with university first year programming students. The system proved to be successful both in detecting a range of difficulties and in intervening effectively

A retrieval-based dialogue system utilizing utterance and context embeddings

Finding semantically rich and computer-understandable representations for textual dialogues, utterances and words is crucial for dialogue systems (or conversational agents), as their performance mostly depends on understanding the context of conversations. Recent research aims at finding distributed vector representations (embeddings) for words, such that semantically similar words are relatively close within the vector-space. Encoding the "meaning" of text into vectors is a current trend, and text can range from words, phrases and documents to actual human-to-human conversations. In recent research approaches, responses have been generated utilizing a decoder architecture, given the vector representation of the current conversation. In this paper, the utilization of embeddings for answer retrieval is explored by using Locality-Sensitive Hashing Forest (LSH Forest), an Approximate Nearest Neighbor (ANN) model, to find similar conversations in a corpus and rank possible candidates. Experimental results on the well-known Ubuntu Corpus (in English) and a customer service chat dataset (in Dutch) show that, in combination with a candidate selection method, retrieval-based approaches outperform generative ones and reveal promising future research directions towards the usability of such a system.Comment: A shorter version is accepted at ICMLA2017 conference; acknowledgement added; typos correcte

Modelling Participant Affect in Meetings with Turn-Taking Features

This paper explores the relationship between turn-taking and meeting affect. To investigate this, we model post-meeting ratings of satisfaction, cohesion and leadership from participants of AMI corpus meetings using group and individual turn-taking features. The results indicate that participants gave higher satisfaction and cohesiveness ratings to meetings with greater group turn-taking freedom and individual very short utterance rates, while lower ratings were associated with more silence and speaker overlap. Besides broad applicability to satisfaction ratings, turn-taking freedom was found to be a better predictor than equality of speaking time when considering whether participants felt that everyone they had a chance to contribute. If we include dialogue act information, we see that substantive feedback type turns like assessments are more predictive of meeting affect than information giving acts or backchannels. This work highlights the importance of feedback turns and modelling group level activity in multiparty dialogue for understanding the social aspects of speech