Knowledge management in project-base organizations: the interplay of time orientations and knowledge interventions

The common perception is that all types of work and work organizations appear to involve knowledge: knowledge intensive work, knowledge workers, knowledge products, customerrelated knowledge and knowledge intensive organizations. Therefore, as organizations increasingly organize their activities in the form of projects, effective ways of knowledge management are needed to deliver successful and timely outcomes. However, little research has been done in the area that integrates time orientations into the process of knowledge management. Using the approach of grounded theory, this paper investigates the interplay between time orientations and knowledge interventions through interviews with international project managers drawn from different types of project-based organizations in Sweden and Italy. The perceptions and experiences of the managers are used to construct a model of time orientation and knowledge interventions in project-based organizations. Time orientations are shown to play a critical role in the success or failure of projects. The model integrates time orientations into the project life cycle and illustrates how effectively knowledge interventions can be used to achieve project milestones and meet overall deadlines

Twentieth century management theory in today's organization - how relevant is a forty-year-old model in the contemporary context of a call center

[Abstract]: In the search to find the solution to the ‘one best way’ to provide a conduit for contact between organizations and their customers, call centers represent a recent incarnation of the principles of scientific management developed in the first decades of the last century. This paper seeks to apply another iconic legacy of twentieth century management theory, Tuckman’s four-stage model of group development devised in 1965, to organizations which didn’t exist when the original idea was first postulated. How relevant are the ‘forming’, storming’, norming, and ‘performing’ stages of progression to an environment renowned for constant changes to group membership? In his 1977 revision of the four-stage model with Jensen, Tuckman acknowledged the limited capacity of the theory to account for transient participation in groups. This paper reports the findings of research which provides evidence that Tuckman’s model describes accurately the patterns of behaviour demonstrated by groups of newly selected call center workers completing their initial induction training in an Australian, semi-government, call center. Call centers provide a contemporary context for the application of Taylorist management principles, symbolic of practice more readily associated with the industrial revolution than with ‘modern’ organizations. Tuckman’s 1965 model has a similar resonance for call centers today

A CONSOLIDATED MODEL OF ANALYSIS OF THE RELATIONS BETWEEN POLITICS AND MANAGEMENT WITHIN PUBLIC ORGANIZATIONS

An interdisciplinary approach which combines the theoretical, empirical and conceptual dimensions, the present study tries to offer a new work perspective on the assessment and modeling of the relation between the management of public organizations and the political environment. The theoretical research was centered on reviewing the literature on the relation between the management of public organizations and the political environment. The empirical research was materialized by modeling with the regression technique of several aspects integrated to the relations between the management of human resources within public organizations in the education field and the external political environment.public management, politics, model of analysis, organizational environment.

Sustainability management accounting system (SMAS): towards a conceptual design for the manufacturing industry

[Abstract]: The study reported in this paper aims to identify an effective management accounting system using sustainability accounting concept for environmental and social cost measurement to add value to organizations. The motivation for undertaking this research is driven by the current practice of activity based costing (ABC), which has not identified and allocated costs of environment and social impacts to a single production activity. This has resulted in inaccuracies in cost accounting information when preparing environmental and social performance disclosures for internal management decisions, as well as external disclosures. This study therefore develops a conceptual model for a Sustainability Management Accounting System (SMAS) to improve the identification and measurement of environmental and social impact costs. A SMAS also provides sustainable organizations with a way to enhance cost allocation and analysis efficiently, thus creating more accurate cost accounting information for management decisions and reporting disclosure purposes. This paper describes preliminary work undertaken to date. Currently, it would appear that most Australian firms fail to report on their environmental performance, however, social indicators make it increasingly important for organisations to embrace corporate social reponsibility in their financial reporting and disclosure. Further, the results of quantitative data anlaysis will be used to identify an effective management accounting of sustainable organizations while supporting the development of a SMAS conceptual model

Supply optimization model in the hierarchical geographically distributed organization

The strategic importance of the procurement function in the large organizations management requires using effective tools by the logistics management to justify decisions in the supply process. The architecture features of hierarchical geographically distributed organizations allow the use of a hybrid supply scheme that rationally combines the advantages of centralized and decentralized purchasing and supply management (PSM). The article suggests a supply optimization model in the hierarchical geographically distributed organization (HGDO), reflecting the features of a complex, multifactorial and multi-stage procurement process. The model allows to find the optimal options for purchasing and supplying products for the criterion of minimizing the total logistics costs that characterize this process for the entire period of planning HGDO logistics support, taking into account the values of the various parameters of participants and the logistics functions of the procurement process over each period of time. The model is an effective tool for supporting and coordinating decisions made by logistics managers at different levels of management of HGDO based on numerous options for purchasing and supplying products and their budgeting in conditions of the dynamics and diversity of internal and external factors of influence

Managing by values in the next milenium: Cultural redesign for strategic organizational change

The system of beliefs and values, that shaped the model for management and organizations during the 20th century, is just not good enough today. In order to keep a business functioning well and competing successfully in markets that are increasingly more global, complex, professionally demanding, constantly changing and oriented towards quality and customer satisfaction a new model is needed. In this paper, we will propose that both Management by Instructions (MBI) and Management by Objectives (MBO) today give notoriously inadequate results. By contrast, description of a new approach labeled: Management by Values (MBV), seem to be emerging as a strategic leadership tool. The paper outlines this approach and discusses the implementation of MBV as a tool to redesign culture in organizations and prepare them for the next millenium.Managing by values, management in new milenium, strategic leadership

Feasibility and Sustainability Model for Identity Management

National Identity projects and providing such identification to citizens in various countries around the globe has captured attention of late. Although the perceived benefits are numerous, nonetheless the challenges and bottlenecks for a successful rollout are many. The objective of this paper is to put forward the drivers and inhibitors for adopting a common identity management system across various organizations and to suggest a model for determining the feasibility and sustainability of such a system. The paper develops on TAM for proposing a model for identifying the drivers and inhibitors of managing such an identity management exercise. This paper highlights various factors affecting successful implementation of an identity management system and investigates the impact of these factors. The model suggested in this paper would allow organizations and policy makers to determine the critical factors for the implementation of an identity management system in large scale.

A Project Portfolio Management model adapted to non-profit organizations

As they strive towards greater professionalism in carrying out their activities, non-profit organizations (NPOs) have begun paying attention to project management. The non-profit sector (NPS) has also begun to adopt strategic planning techniques, thus making the acceptance of project portfolio management (PPM) methodology a natural consequence. This article aims to propose a project portfolio management model adapted to the context of NPOs

COLLABORATIVE PORTAL MODEL FOR INTERCULTURAL TEAMS KNOWLEDGE MANAGEMENT

In the multinational organizations, more groups of individuals are being involved in the process of knowledge creation in a collaborative manner, of sharing knowledge and learning from it. These individuals can have heterogeneous cultures and they must use a common language. IT has created and is developing the infrastructure for cross-cultural communications and intercultural knowledge management. Nowadays, intercultural knowledge management can be realized with support of Collaborative Technologies and Knowledge Management Support Systems (KMSS). In this respect Collaborative Technologies and Intercultural Knowledge Management Support Systems (IKMSS) will be the appropriate way for supporting intercultural communication, learning and collaborative knowledge management in organizations. In this paper we present a conceptual model of a collaborative portal for Intercultural Team Knowledge Management as a powerful support for increasing team’s performance.: collaborative support, collaboration, knowledge management, intercultural teams, intercultural knowledge management, intercultural knowledge management portal