Seventh Annual Workshop on Space Operations Applications and Research (SOAR 1993), volume 2

This document contains papers presented at the Space Operations, Applications and Research Symposium (SOAR) Symposium hosted by NASA/Johnson Space Center (JSC) and cosponsored by NASA/JSC and U.S. Air Force Materiel Command. SOAR included NASA and USAF programmatic overviews, plenary session, panel discussions, panel sessions, and exhibits. It invited technical papers in support of U.S. Army, U.S. Navy, Department of Energy, NASA, and USAF programs in the following areas: robotics and telepresence, automation and intelligent systems, human factors, life support, and space maintenance and servicing. SOAR was concerned with Government-sponsored research and development relevant to aerospace operations

Factors shaping the evolution of electronic documentation systems

The main goal is to prepare the space station technical and managerial structure for likely changes in the creation, capture, transfer, and utilization of knowledge. By anticipating advances, the design of Space Station Project (SSP) information systems can be tailored to facilitate a progression of increasingly sophisticated strategies as the space station evolves. Future generations of advanced information systems will use increases in power to deliver environmentally meaningful, contextually targeted, interconnected data (knowledge). The concept of a Knowledge Base Management System is emerging when the problem is focused on how information systems can perform such a conversion of raw data. Such a system would include traditional management functions for large space databases. Added artificial intelligence features might encompass co-existing knowledge representation schemes; effective control structures for deductive, plausible, and inductive reasoning; means for knowledge acquisition, refinement, and validation; explanation facilities; and dynamic human intervention. The major areas covered include: alternative knowledge representation approaches; advanced user interface capabilities; computer-supported cooperative work; the evolution of information system hardware; standardization, compatibility, and connectivity; and organizational impacts of information intensive environments

Selecting Metrics to Evaluate Human Supervisory Control Applications

The goal of this research is to develop a methodology to select supervisory control metrics. This methodology is based on cost-benefit analyses and generic metric classes. In the context of this research, a metric class is defined as the set of metrics that quantify a certain aspect or component of a system. Generic metric classes are developed because metrics are mission-specific, but metric classes are generalizable across different missions. Cost-benefit analyses are utilized because each metric set has advantages, limitations, and costs, thus the added value of different sets for a given context can be calculated to select the set that maximizes value and minimizes costs. This report summarizes the findings of the first part of this research effort that has focused on developing a supervisory control metric taxonomy that defines generic metric classes and categorizes existing metrics. Future research will focus on applying cost benefit analysis methodologies to metric selection. Five main metric classes have been identified that apply to supervisory control teams composed of humans and autonomous platforms: mission effectiveness, autonomous platform behavior efficiency, human behavior efficiency, human behavior precursors, and collaborative metrics. Mission effectiveness measures how well the mission goals are achieved. Autonomous platform and human behavior efficiency measure the actions and decisions made by the humans and the automation that compose the team. Human behavior precursors measure human initial state, including certain attitudes and cognitive constructs that can be the cause of and drive a given behavior. Collaborative metrics address three different aspects of collaboration: collaboration between the human and the autonomous platform he is controlling, collaboration among humans that compose the team, and autonomous collaboration among platforms. These five metric classes have been populated with metrics and measuring techniques from the existing literature. Which specific metrics should be used to evaluate a system will depend on many factors, but as a rule-of-thumb, we propose that at a minimum, one metric from each class should be used to provide a multi-dimensional assessment of the human-automation team. To determine what the impact on our research has been by not following such a principled approach, we evaluated recent large-scale supervisory control experiments conducted in the MIT Humans and Automation Laboratory. The results show that prior to adapting this metric classification approach, we were fairly consistent in measuring mission effectiveness and human behavior through such metrics as reaction times and decision accuracies. However, despite our supervisory control focus, we were remiss in gathering attention allocation metrics and collaboration metrics, and we often gathered too many correlated metrics that were redundant and wasteful. This meta-analysis of our experimental shortcomings reflect those in the general research population in that we tended to gravitate to popular metrics that are relatively easy to gather, without a clear understanding of exactly what aspect of the systems we were measuring and how the various metrics informed an overall research question

Improving Business Performance Through The Integration Of Human Factors Engineering Into Organizations Using A Systems Engineeri

Most organizations today understand the valuable contribution employees as people (rather than simply bodies) provide to their overall performance. Although efforts are made to make the most of the human in organizations, there is still much room for improvement. Focus in the reduction of employee injuries such as cumulative trauma disorders rose in the 80 s. Attempts at increasing performance by addressing employee satisfaction through various methods have also been ongoing for several years now. Knowledge Management is one of the most recent attempts at controlling and making the best use of employees knowledge. All of these efforts and more towards that same goal of making the most of people s performance at work are encompassed within the domain of the Human Factors Engineering/Ergonomics field. HFE/E provides still untapped potential for organizational performance as the human and its optimal performance are the reason for this discipline s being. Although Human Factors programs have been generated and implemented, there is still the need for a method to help organizations fully integrate this discipline into the enterprise as a whole. The purpose of this research is to develop a method to help organizations integrate HFE/E into it business processes. This research begun with a review of the ways in which the HFE/E discipline is currently used by organizations. The need and desire to integrate HFE/E into organizations was identified, and a method to accomplish this integration was conceptualized. This method consisted on the generation of two domain-specific ontologies (a Human Factors Engineering/Ergonomics ontology, and a Business ontology), and mapping the two creating a concept map that can be used to integrate HFE/E into businesses. The HFE/E ontology was built by generating two concept maps that were merged and then joined with a HFE/E discipline taxonomy. A total of four concept maps, two ontologies and a taxonomy were created, all of which are contributions to the HFE/E, and the business- and management-related fields

Agents for educational games and simulations

This book consists mainly of revised papers that were presented at the Agents for Educational Games and Simulation (AEGS) workshop held on May 2, 2011, as part of the Autonomous Agents and MultiAgent Systems (AAMAS) conference in Taipei, Taiwan. The 12 full papers presented were carefully reviewed and selected from various submissions. The papers are organized topical sections on middleware applications, dialogues and learning, adaption and convergence, and agent applications

Autonomous, Context-Sensitive, Task Management Systems and Decision Support Tools I: Human-Autonomy Teaming Fundamentals and State of the Art

Recent advances in artificial intelligence, machine learning, data mining and extraction, and especially in sensor technology have resulted in the availability of a vast amount of digital data and information and the development of advanced automated reasoners. This creates the opportunity for the development of a robust dynamic task manager and decision support tool that is context sensitive and integrates information from a wide array of on-board and off aircraft sourcesa tool that monitors systems and the overall flight situation, anticipates information needs, prioritizes tasks appropriately, keeps pilots well informed, and is nimble and able to adapt to changing circumstances. This is the first of two companion reports exploring issues associated with autonomous, context-sensitive, task management and decision support tools. In the first report, we explore fundamental issues associated with the development of an integrated, dynamic, flight information and automation management system. We discuss human factors issues pertaining to information automation and review the current state of the art of pilot information management and decision support tools. We also explore how effective human-human team behavior and expectations could be extended to teams involving humans and automation or autonomous systems

Children’s Development and Crisis: Comparing Developmental Best Practices Against Aid Program Curricula

Using the monitoring, evaluation and learning for adaptive management model (MEL4AM), this paper examines how international organizations translate productive criteria for early childhood development (ECD) into emergency response programming for children. Early childhood is a crucial developmental time in individual’s lives and adverse experiences undermine, among other things, language development, self-regulatory capabilities, and child-caregiver interactions. International aid organizations are operationalizing the research on ECD best practices into site-level programming. This thesis examines whether the developmental needs of these children in crisis are being met through these efforts and offers two in-depth case studies: Sesame Workshop’s intervention for Syrian refugee children in the Middle East and UNICEF’s initiative for migrant children in Matamoros, Mexico

A Biosymtic (Biosymbiotic Robotic) Approach to Human Development and Evolution. The Echo of the Universe.

In the present work we demonstrate that the current Child-Computer Interaction paradigm is not potentiating human development to its fullest – it is associated with several physical and mental health problems and appears not to be maximizing children’s cognitive performance and cognitive development. In order to potentiate children’s physical and mental health (including cognitive performance and cognitive development) we have developed a new approach to human development and evolution. This approach proposes a particular synergy between the developing human body, computing machines and natural environments. It emphasizes that children should be encouraged to interact with challenging physical environments offering multiple possibilities for sensory stimulation and increasing physical and mental stress to the organism. We created and tested a new set of computing devices in order to operationalize our approach – Biosymtic (Biosymbiotic Robotic) devices: “Albert” and “Cratus”. In two initial studies we were able to observe that the main goal of our approach is being achieved. We observed that, interaction with the Biosymtic device “Albert”, in a natural environment, managed to trigger a different neurophysiological response (increases in sustained attention levels) and tended to optimize episodic memory performance in children, compared to interaction with a sedentary screen-based computing device, in an artificially controlled environment (indoors) - thus a promising solution to promote cognitive performance/development; and that interaction with the Biosymtic device “Cratus”, in a natural environment, instilled vigorous physical activity levels in children - thus a promising solution to promote physical and mental health

Synergy between biology and systems resilience

Resilient systems have the ability to endure and successfully recover from disturbances by identifying problems and mobilizing the available resources to cope with the disturbance. Resiliency lets a system recover from disruptions, variations, and a degradation of expected working conditions. Biological systems are resilient. Immune systems are highly adaptive and scalable, with the ability to cope with multiple data sources, fuse information together, makes decisions, have multiple interacting agents, operate in a distributed manner over a multiple scales, and have a memory structure to facilitate learning. Ecosystems are resilient since they have the capacity to absorb disturbance and are able to tolerate the disturbances. Ants build colonies that are dispersed, modular, fine grained, and standardized in design, yet they manage to forage intelligently for food and also organize collective defenses by the property of resilience. Are there any rules that we can identify to explain the resilience in these systems? The answer is yes. In insect colonies, rules determine the division of labor and how individual insects act towards each other and respond to different environmental possibilities. It is possible to group these rules based on attributes. These attributes are distributability, redundancy, adaptability, flexibility, interoperability, and diversity. It is also possible to incorporate these rules into engineering systems in their design to make them resilient. It is also possible to develop a qualitative model to generate resilience heuristics for engineering system based on a given attribute. The rules seen in nature and those of an engineering system are integrated to incorporate the desired characteristics for system resilience. The qualitative model for systems resilience will be able to generate system resilience heuristics. This model is simple and it can be applied to any system by using attribute based heuristics that are domain dependent. It also provides basic foundation for building computational models for designing resilient system architectures. This model was tested on recent catastrophes like the Mumbai terror attack and hurricane Katrina. With the disturbances surrounding the current world this resilience model based on heuristics will help a system to deal with crisis and still function in the best way possible by depending mainly on internal variables within the system --Abstract, page iii

Making intelligent systems team players: Case studies and design issues. Volume 1: Human-computer interaction design

Initial results are reported from a multi-year, interdisciplinary effort to provide guidance and assistance for designers of intelligent systems and their user interfaces. The objective is to achieve more effective human-computer interaction (HCI) for systems with real time fault management capabilities. Intelligent fault management systems within the NASA were evaluated for insight into the design of systems with complex HCI. Preliminary results include: (1) a description of real time fault management in aerospace domains; (2) recommendations and examples for improving intelligent systems design and user interface design; (3) identification of issues requiring further research; and (4) recommendations for a development methodology integrating HCI design into intelligent system design