2,844 research outputs found
Motivations, Classification and Model Trial of Conversational Agents for Insurance Companies
Advances in artificial intelligence have renewed interest in conversational
agents. So-called chatbots have reached maturity for industrial applications.
German insurance companies are interested in improving their customer service
and digitizing their business processes. In this work we investigate the
potential use of conversational agents in insurance companies by determining
which classes of agents are of interest to insurance companies, finding
relevant use cases and requirements, and developing a prototype for an
exemplary insurance scenario. Based on this approach, we derive key findings
for conversational agent implementation in insurance companies.Comment: 12 pages, 6 figure, accepted for presentation at The International
Conference on Agents and Artificial Intelligence 2019 (ICAART 2019
Context Aware Computing for The Internet of Things: A Survey
As we are moving towards the Internet of Things (IoT), the number of sensors
deployed around the world is growing at a rapid pace. Market research has shown
a significant growth of sensor deployments over the past decade and has
predicted a significant increment of the growth rate in the future. These
sensors continuously generate enormous amounts of data. However, in order to
add value to raw sensor data we need to understand it. Collection, modelling,
reasoning, and distribution of context in relation to sensor data plays
critical role in this challenge. Context-aware computing has proven to be
successful in understanding sensor data. In this paper, we survey context
awareness from an IoT perspective. We present the necessary background by
introducing the IoT paradigm and context-aware fundamentals at the beginning.
Then we provide an in-depth analysis of context life cycle. We evaluate a
subset of projects (50) which represent the majority of research and commercial
solutions proposed in the field of context-aware computing conducted over the
last decade (2001-2011) based on our own taxonomy. Finally, based on our
evaluation, we highlight the lessons to be learnt from the past and some
possible directions for future research. The survey addresses a broad range of
techniques, methods, models, functionalities, systems, applications, and
middleware solutions related to context awareness and IoT. Our goal is not only
to analyse, compare and consolidate past research work but also to appreciate
their findings and discuss their applicability towards the IoT.Comment: IEEE Communications Surveys & Tutorials Journal, 201
Research on network anycast
Anycast is defined as a service in IPv6, which provides stateless best effort delivery of an anycast datagram to at least one, and preferably only one host. It is a topic of increasing interest. This paper is an attempt to gather and report on the work done on anycast. There are two main categories at present: network-layer anycast and application-layer anycast. Both involve anycast architectures, routing algorithms, metrics, applications, etc. We also present an efficient algorithm for application-layer anycast, and point out possible research directions based on our research. <br /
Context-awareness for mobile sensing: a survey and future directions
The evolution of smartphones together with increasing computational power have empowered developers to create innovative context-aware applications for recognizing user related social and cognitive activities in any situation and at any location. The existence and awareness of the context provides the capability of being conscious of physical environments or situations around mobile device users. This allows network services to respond proactively and intelligently based on such awareness. The key idea behind context-aware applications is to encourage users to collect, analyze and share local sensory knowledge in the purpose for a large scale community use by creating a smart network. The desired network is capable of making autonomous logical decisions to actuate environmental objects, and also assist individuals. However, many open challenges remain, which are mostly arisen due to the middleware services provided in mobile devices have limited resources in terms of power, memory and bandwidth. Thus, it becomes critically important to study how the drawbacks can be elaborated and resolved, and at the same time better understand the opportunities for the research community to contribute to the context-awareness. To this end, this paper surveys the literature over the period of 1991-2014 from the emerging concepts to applications of context-awareness in mobile platforms by providing up-to-date research and future research directions. Moreover, it points out the challenges faced in this regard and enlighten them by proposing possible solutions
CHORUS Deliverable 2.2: Second report - identification of multi-disciplinary key issues for gap analysis toward EU multimedia search engines roadmap
After addressing the state-of-the-art during the first year of Chorus and establishing the existing landscape in
multimedia search engines, we have identified and analyzed gaps within European research effort during our second year.
In this period we focused on three directions, notably technological issues, user-centred issues and use-cases and socio-
economic and legal aspects. These were assessed by two central studies: firstly, a concerted vision of functional breakdown
of generic multimedia search engine, and secondly, a representative use-cases descriptions with the related discussion on
requirement for technological challenges. Both studies have been carried out in cooperation and consultation with the
community at large through EC concertation meetings (multimedia search engines cluster), several meetings with our
Think-Tank, presentations in international conferences, and surveys addressed to EU projects coordinators as well as
National initiatives coordinators. Based on the obtained feedback we identified two types of gaps, namely core
technological gaps that involve research challenges, and “enablers”, which are not necessarily technical research
challenges, but have impact on innovation progress. New socio-economic trends are presented as well as emerging legal
challenges
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