23,980 research outputs found

    Management system requirements for wireless systems beyond 3G

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    This paper presents a comprehensive description of various management system requirements for systems beyond 3G, which have been identified as a result of the Software Based Systems activities within the Mobile VCE Core 2 program. Specific requirements for systems beyond 3G are discussed and potential technologies to address them proposed. The analysis has been carried out from network, service and security viewpoints

    Predicting Fraud in Mobile Phone Usage Using Artificial Neural Networks

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    Mobile phone usage involves the use of wireless communication devices that can be carried anywhere, as they require no physical connection to any external wires to work. However, mobile technology is not without its own problems. Fraud is prevalent in both fixed and mobile networks of all technologies. Frauds have plagued the telecommunication industries, financial institutions and other organizations for a long time. The aim of this research work and research publication is to apply 3 different neural network models (Fuzzy, Radial Basis and the Feedforward) to the prediction of fraud in real-life data of phone usage and also analyze and evaluate their performances with respect to their predicting capability. From the analysis and model predictability experiment carried out in this scientific research work, it was discovered that the fuzzy network model had the minimum error generated in its fraud predicting capability. Thus, its performance in terms of the error generated in this fraud prediction experiment showed that its NMSE (Normalized mean squared error) for the fraud predicted was 1.98264609. The mean absolute error (M AE = 15.00987244) for its fraud prediction was also the least; this showed that the fuzzy model fraud predictability was much better than the other two models

    Customer-engineer relationship management for converged ICT service companies

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    Thanks to the advent of converged communications services (often referred to as ‘triple play’), the next generation Service Engineer will need radically different skills, processes and tools from today’s counterpart. Why? in order to meet the challenges of installing and maintaining services based on multi-vendor software and hardware components in an IP-based network environment. The converged services environment is likely to be ‘smart’ and support flexible and dynamic interoperability between appliances and computing devices. These radical changes in the working environment will inevitably force managers to rethink the role of Service Engineers in relation to customer relationship management. This paper aims to identify requirements for an information system to support converged communications service engineers with regard to customer-engineer relationship management. Furthermore, an architecture for such a system is proposed and how it meets these requirements is discussed

    Managing ubiquitous eco cities: the role of urban telecommunication infrastructure networks and convergence technologies

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    A successful urban management system for a Ubiquitous Eco City requires an integrated approach. This integration includes bringing together economic, socio-cultural and urban development with a well orchestrated, transparent and open decision making mechanism and necessary infrastructure and technologies. Rapidly developing information and telecommunication technologies and their platforms in the late 20th Century improves urban management and enhances the quality of life and place. Telecommunication technologies provide an important base for monitoring and managing activities over wired, wireless or fibre-optic networks. Particularly technology convergence creates new ways in which the information and telecommunication technologies are used. The 21st Century is an era where information has converged, in which people are able to access a variety of services, including internet and location based services, through multi-functional devices such as mobile phones and provides opportunities in the management of Ubiquitous Eco Cities. This paper discusses the recent developments in telecommunication networks and trends in convergence technologies and their implications on the management of Ubiquitous Eco Cities and how this technological shift is likely to be beneficial in improving the quality of life and place. The paper also introduces recent approaches on urban management systems, such as intelligent urban management systems, that are suitable for Ubiquitous Eco Cities

    Approaches for Future Internet architecture design and Quality of Experience (QoE) Control

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    Researching a Future Internet capable of overcoming the current Internet limitations is a strategic investment. In this respect, this paper presents some concepts that can contribute to provide some guidelines to overcome the above-mentioned limitations. In the authors' vision, a key Future Internet target is to allow applications to transparently, efficiently and flexibly exploit the available network resources with the aim to match the users' expectations. Such expectations could be expressed in terms of a properly defined Quality of Experience (QoE). In this respect, this paper provides some approaches for coping with the QoE provision problem
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