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An Analysis of the Effect of Environmental and Systems Complexity on Information Systems Failures
Companies have invested large amounts of money on information systems development. Unfortunately, not all information systems developments are successful. Software project failure is frequent and lamentable. Surveys and statistical analysis results underscore the severity and scope of software project failure. Limited research relates software structure to information systems failures. Systematic study of failure provides insights into the causes of IS failure. More importantly, it contributes to better monitoring and control of projects and enhancing the likelihood of the success of management information systems. The underlining theories and literature that contribute to the construction of theoretical framework come from general systems theory, complexity theory, and failure studies. One hundred COBOL programs from a single company are used in the analysis. The program log clearly documents the date, time, and the reasons for changes to the programs. In this study the relationships among the variables of business requirements change, software complexity, program size and the error rate in each phase of software development life cycle are tested. Interpretations of the hypotheses testing are provided as well. The data shows that analysis error and design error occur more often than programming error. Measurement criteria need to be developed at each stage of the software development cycle, especially in the early stage. The quality and reliability of software can be improved continuously. The findings from this study suggest that it is imperative to develop an adaptive system that can cope with the changes to the business environment. Further, management needs to focus on processes that improve the quality of the system design stage
An Empirical investigation into metrics for object-oriented software
Object-Oriented methods have increased in popularity over the last decade, and are now the norm for software development in many application areas. Many claims were made for the superiority of object-oriented methods over more traditional methods, and these claims have largely been accepted, or at least not questioned by the software community. Such was the motivation for this thesis. One way of capturing information about software is the use of software metrics. However, if we are to have faith in the information, we must be satisfied that these metrics do indeed tell us what we need to know. This is not easy when
the software characteristics we are interested in are intangible and unable to be precisely defined. This thesis considers the attempts to measure software and to make predictions regarding maintainabilty and effort over the last three decades. It examines traditional software
metrics and considers their failings in the light of the calls for better standards of validation in terms of measurement theory and empirical study. From this five lessons were derived. The relatively new area of metrics for object-oriented systems is examined to determine whether suggestions for improvement have been widely heeded.
The thesis uses an industrial case study and an experiment to examine one feature of objectorientation, inheritance, and its effect on aspects of maintainability, namely number of defects and time to implement a change. The case study is also used to demonstrate that it is possible to obtain early, simple and useful local prediction systems for important attributes such as system size and defects, using readily available measures rather than attempting predefined and possibly time consuming metrics which may suffer from poor definition, invalidity or inability to predict or capture anything of real use. The thesis concludes that there is empirical evidence to suggest a hypothesis linking inheritance and increased incidence of defects and increased maintenance effort and that more empirical studies are needed in order to test the hypothesis. This suggests that we should treat claims regarding the benefits of object-orientation for maintenance with some caution. This thesis also concludes that with the ability to produce, with little effort,
accurate local metrics, we have an acceptable substitute for the large predefined metrics suites with their attendant problems