Quality-aware model-driven service engineering

Service engineering and service-oriented architecture as an integration and platform technology is a recent approach to software systems integration. Quality aspects ranging from interoperability to maintainability to performance are of central importance for the integration of heterogeneous, distributed service-based systems. Architecture models can substantially influence quality attributes of the implemented software systems. Besides the benefits of explicit architectures on maintainability and reuse, architectural constraints such as styles, reference architectures and architectural patterns can influence observable software properties such as performance. Empirical performance evaluation is a process of measuring and evaluating the performance of implemented software. We present an approach for addressing the quality of services and service-based systems at the model-level in the context of model-driven service engineering. The focus on architecture-level models is a consequence of the black-box character of services

Using the ISO/IEC 9126 product quality model to classify defects : a Controlled Experiment

Background: Existing software defect classification schemes support multiple tasks, such as root cause analysis and process improvement guidance. However, existing schemes do not assist in assigning defects to a broad range of high level software goals, such as software quality characteristics like functionality, maintainability, and usability. Aim: We investigate whether a classification based on the ISO/IEC 9126 software product quality model is reliable and useful to link defects to quality aspects impacted. Method: Six different subjects, divided in two groups with respect to their expertise, classified 78 defects from an industrial web application using the ISO/IEC 9126 quality main characteristics and sub-characteristics, and a set of proposed extended guidelines. Results: The ISO/IEC 9126 model is reasonably reliable when used to classify defects, even using incomplete defect reports. Reliability and variability is better for the six high level main characteristics of the model than for the 22 sub- characteristics. Conclusions: The ISO/IEC 9126 software quality model provides a solid foundation for defect classification. We also recommend, based on the follow up qualitative analysis performed, to use more complete defect reports and tailor the quality model to the context of us

Validation of Metrics for Collaborative Systems

This paper describe the new concepts of collaborative systems metrics validation. The paper define the quality characteristics of collaborative systems. There are proposed a metric to estimate the quality level of collaborative systems. There are performed measurements of collaborative systems quality using a specially designed software.collaborative systems, metrics, quality characteristics, quality indicators

Should I Bug You? Identifying Domain Experts in Software Projects Using Code Complexity Metrics

In any sufficiently complex software system there are experts, having a deeper understanding of parts of the system than others. However, it is not always clear who these experts are and which particular parts of the system they can provide help with. We propose a framework to elicit the expertise of developers and recommend experts by analyzing complexity measures over time. Furthermore, teams can detect those parts of the software for which currently no, or only few experts exist and take preventive actions to keep the collective code knowledge and ownership high. We employed the developed approach at a medium-sized company. The results were evaluated with a survey, comparing the perceived and the computed expertise of developers. We show that aggregated code metrics can be used to identify experts for different software components. The identified experts were rated as acceptable candidates by developers in over 90% of all cases

Quality measures for ETL processes: from goals to implementation

Extraction transformation loading (ETL) processes play an increasingly important role for the support of modern business operations. These business processes are centred around artifacts with high variability and diverse lifecycles, which correspond to key business entities. The apparent complexity of these activities has been examined through the prism of business process management, mainly focusing on functional requirements and performance optimization. However, the quality dimension has not yet been thoroughly investigated, and there is a need for a more human-centric approach to bring them closer to business-users requirements. In this paper, we take a first step towards this direction by defining a sound model for ETL process quality characteristics and quantitative measures for each characteristic, based on existing literature. Our model shows dependencies among quality characteristics and can provide the basis for subsequent analysis using goal modeling techniques. We showcase the use of goal modeling for ETL process design through a use case, where we employ the use of a goal model that includes quantitative components (i.e., indicators) for evaluation and analysis of alternative design decisions.Peer ReviewedPostprint (author's final draft

A Metrics Approach for Collaborative Systems

This article presents different types of collaborative systems, their structure and classification. This paper defines the concept of virtual campus as a collaborative system. It builds architecture for virtual campus oriented on collaborative training processes. It analyses the quality characteristics of collaborative systems and propose techniques for metrics construction and validation in order to evaluate them. The article analyzes different ways to increase the efficiency and the performance level in collaborative banking systems.collaborative system, collaborative learning, virtual campus, banking, metric